Regional Manager

ICES: Data, Discovery, Better Health; Durham (NC); On-site; USD 90,000 - 135,000; Full time

Benefits offered by this job

Performance bonus

401(k) plan

Medical insurance

Dental & vision

Paid time off

Paid holidays

Paid sick leave

Paid parental leave

Professional development

Company vehicle access

PPE provided

Job summary

Unknown is seeking a Regional Manager to lead CSS operations and maintenance of solar facilities in the region, ensuring safe and timely completion of service obligations across the portfolio.

The role manages 6–10 field technicians, oversees training, subcontractors, and on-call coverage, and coordinates work orders, preventive maintenance, and budget adherence to deliver high quality customer service.

Qualifications

• 5 years of experience in utility solar PV.
• 3 years of service or project-oriented management experience.

Responsibilities

• Lead and mentor a group of 6–10 field technicians, promoting safety and quality.
• Ensure on-time service delivery and high customer satisfaction.
• Coordinate emergency response and on-call rotation.
• Create, schedule, review, and approve daily work orders.
• Plan preventative maintenance including electrical and vegetation tasks.
• Prepare technicians with tools, training, and safety-first approach.
• Oversee subcontractors and manage regional budget.
• Assist with hiring and resource allocation.
• Review hours and manage field resources weekly.

Skills

Leadership

Safety compliance

Project management

Mentoring

Training

Job description

Position Summary:

The Regional Manager will be the business unit leader for CSS’ operations and maintenance of solar facilities in the region. The manager is responsible for the safe and timely completion of all service obligations within the portfolio.

Essential Functions:

• Be a leader, mentor, and technical expert for a group of 6-10 field technicians and ensure CSS' values and culture of safety and quality customer service are adopted by all. Provide routine meaningful feedback to direct reports.


• Ensure CSS' values and culture of safety and quality customer service are adopted by all.


• Conduct and document training, skills verification, and QA/QC for the field team at least once per month.


• Oversee and manage all service obligations with the goals of on-time deliverables and excellent customer service.


• Coordinate emergency response and ensure 365-day coverage for emergency response guarantee and participate in a monthly on-call rotation.


• Create, schedule, assign, review, and approve work orders daily for all sites and equipment within the region.


• Plan annualpreventative maintenancein preceding year; including electrical and vegetation maintenance.


• Prepare field technicians for daily tasks, ensuring they have proper tools, materials, training, and skills to safely perform work tasks.


• Remotely guide field technicians in troubleshooting and repair work as needed.


• Be available to take technician phone calls 7 days a week, except during PTO.


• Direct anddispatch subcontractorsas necessary.


• Manage company tools and resources and adhere to business unit budget.


• Assist with field technician hiring process and resource allocation.


• Administer and review skills assessment for current employees and potential hires.


• Order and account for parts and equipment via company inventory procedures. Coordinate RMA processes with Account Management and Operations.


• Provide prompt email acknowledgement and follow-up.


• Review and approve personnel hours weekly, including temporary labor.


• Maintain technical expertise in solar O&M best practices, tools, techniques, and implementation of new practices.

Supervisory Responsibilities

• Supervise up to 10 employees


• Supervise subcontractors

Knowledge, Skills, and Abilities

• Ability to create and support teammoral


• Working knowledge and experience operating under OSHA 1910.269, NFPA 70E and


• Exemplary verbal and written communication skills


• Team oriented attitude


• Prioritizes safety daily, actively participate and lead site safety meeting


• General computer, network, and technology proficiency


• Values staff development and organizational excellence


• Proficiency reading technical spec documents, site plans, & electrical schematics

Minimum Qualifications

• 5 years of experience in utility solar PV


• 3 years of service or project-oriented management experience

Physical Demands

• Must be able to lift up to 30 pounds frequently

Work Environment

• Exposure to weather, extreme heat orcold


• Exposureto electrical hazards

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required for the position. All employees may have other duties assigned at any time.

Benefits Summary:

We work to offer a competitive compensation and benefits package to eligible employees that are aimed at supporting your health and wellness, financial planning, work life balance, and protection from the unexpected. The following benefits are included in addition to your base compensation:

• Performance bonus


• 401(k) with 3% Company contribution


• Medical insurance with the Company covering 80% of the employee premium and 20% of spouse and/or dependent premiums


• Dental, vision, and life insurance


• Paid time off (beginning with 1 day per month and increasing with each year of service)


• Paid holidays (7 days annually)


• Paid sick leave (4 days annually)


• Paid parental leave (4 paid weeks)


• Paid professional development opportunities


• Paid Solar Sabbaticals (extended period off time off for every three years of service)


• Laptop, cell phone, and unlimited data plan


• Personal Protective Equipment (PPE), tools, and equipment paid for by the Company


• Access to Company vehicle for work-related travel


• Reimbursement for work-related travel at GSA rates


• Long term disability insurance coverage

About the Company

We provide solutions for renewable energy systems to support a sustainable future. As stewards of the environment, our team maximizes the impact of every power plant we service through an independent and human focused approach.

We are committed to a policy of equal employment opportunity for all qualified employees and applicants for employment without regard to race, religion, color, sex, sexual orientation, age, ancestry, national origin, physical and/or mental disability, genetic information, atypical cellular or blood trait, marital and/or familial status, pregnancy, gender identity and expression, military or veteran status, or any other characteristics protected by applicable law.