Regional Manager

Southern Brew dba 7 Brew; Chattanooga (TN); On-site; USD 70,000 - 100,000; Full time

Job summary

Southern Brew dba 7 Brew seeks a District Manager to oversee multiple stands in the Chattanooga area, preserving our culture, mission, and values while driving profitable growth. You will spend time at each stand to ensure operations meet company standards and report to the Director of Operations.

This role leads Brewista, Shift Lead, and Manager duties, coaching teams, reducing labor costs, and keeping accurate inventory.

Qualifications

• Proficient in Brewista, Shift Lead, and Manager duties.
• Experience leading teams in fast-paced retail/food service.
• Strong communication with upper management.

Responsibilities

• Educates and empowers Managers to identify growth areas in stand operations.
• Provides regular feedback and support to teammates.
• Works with stands to maintain connection to daily operations and stay relatable to frontline crew.
• Implements directives from upper management and communicates them clearly.

Skills

Leadership

Staff coaching

Operations oversight

Adaptability

Problem solving

Job description

SUMMARY

The District Manager assumes full responsibility for their locations' abilities to grow a profitable operation while maintaining the preservation of 7 Brew's culture, mission statement, and values. The District Manager also maintains connections with the team members at all governing locations.

The District Manager spends time at the stand level to ensure operations are meeting all company expectations and goals, and this position reports directly to the Director of Operations.

RESPONSIBILITIES AND DUTIES

• Must be proficient in all Brewista, Shift Lead, and Manager duties and skill sets.
• Educates and empowers Managers to identify growth areas in stand operations and realize consistent improvement over time.
• Provides regular feedback and support to teammates.
• Works regularly in their stands to maintain connection to daily operations and stay relatable to frontline crew members.
• Empowers Managers to maintain a low cost of labor while ensuring quick wait times and short lines.
• Works with their stands to track inventory, small wares, and parts/equipment, to maintain a low cost of goods sold through eliminating waste and accurate counting/ordering.
• Holds management team accountable on adherence to applicable maintenance schedules, inspections, procedures, and government regulations.
• Is always developing new leaders to step into upcoming roles, regardless of current or future needs.
• Promptly implements and communicates directives from upper management.

WORK SCHEDULE REQUIREMENTS

• Works a flexible schedule, which can include early mornings (5 a.m.) and late nights (11:30 p.m.). Should anticipate working 45-50 hours a week.
• Is hyperaware of daily operations through consistent presence in their stands.
• Visits their stands regularly to coach, observe, train and provide support to team members.
• Works weekends and is available to work holidays, if necessary.
• Is readily available by phone or in person to promptly address any needs at their stands.

SKILLS AND REQUIREMENTS

• Possesses the ability to be an effective and efficient Brewista, Shift Lead, and Manager
• Can create and maintain genuine, uplifting interactions with strangers for up to two minutes at a time
• Can work carefully and quickly with hot water and coffee, glass bottles, and dairy products
• Can work outside for prolonged periods, regardless of weather conditions
• Can lift up to 50lbs, with or without a reasonable accommodation
• Can stand comfortably for hours at a time
• Can climb a ladder and use a stepladder
• Can stand, sit, bend, kneel, twist, and squat as necessary to stock and clean in the stand
• Can safely walk in between and around cars in the drive thru line
• Can safely use a utility knife
• Can quickly and cleanly operate any position in the stand during peak hours
• Can maintain awareness of the shift's operations while working a position
• Can assertively and graciously confront their friends to address operational, procedural, or cultural issues
• Can adapt to problems and implement solutions during stressful situations
• Effectively manages multiple projects and deadlines
• Can effectively lead and direct multiple personality types under pressure
• Has proven leadership abilities in a fast-paced environment with 40+ team members
• Beginner-level proficiency in Microsoft Office Suite
• Promptly and effectively communicate with all stand-level and upper-management team members
• Possess the necessary skills to allow maximum operating capacity and throughput at the stand level
• Beginner-level proficiency in Microsoft Office Suite
• Can quickly and cleanly operate any position in the stand during peak hours
• Can maintain awareness of a shift’s operations while working a position
• Can create and maintain genuine, uplifting work interactions with team members
• Understands primary parts and functions of all operating equipment
• Can explain PnL data to management and help them recognize irregular percentages in line items and address root causes accordingly
• Demonstrates thorough proficiency in all available reporting and analytics tools
• Can adjust expectations and coaching methods to meet different levels of management needs and capabilities