Regional Maintenance Technician - Texas

V2X Inc; Fort Worth (TX); On-site; USD 41,000 - 51,000; Full time

Job summary

V2X Inc. is seeking a Field Service Technician to support Advantor systems across West South Central States. The role involves maintenance, repairs, and upgrades of IDS, access control, CCTV and GBR, with up to 100% travel.

You will work with customers, document service activities, and provide 24/7 emergency coverage as needed. Qualified candidates have 3–5 years of experience with electronic alarm systems, strong customer service skills, and a valid driver’s license.

Qualifications

• 3–5 years of related professional work experience.
• Knowledge and hands-on experience with electronic alarm systems, including CCTV equipment and hardware.
• Experience with electronic access control systems and associated hardware.

Responsibilities

• Perform routine maintenance and service repairs for IDS, access control, CCTV and GBR.
• Perform preventative maintenance inspections per manufacturer’s recommendations.
• Provide system performance analysis on the IDS platform.
• Provide software upgrades and end-user operational support.
• Document all service calls and maintain daily service records.

Skills

Alarm systems

CCTV

Access control

Programming software

Windows OS

MS Office

CRM

Hardware knowledge

Customer service

Driver's license

Education

Associate's degree in Electronics or EET

High School Diploma or equivalent

Tools

CRMs

MS Office

Windows OS

Job description

Overview

This postion will be regionally located throughout West South Central States

About Us

Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism.

General Function

Duties and responsibilities for this position include providing Field Service Support for Advantor customers.

Responsibilities

This position description is subject to change at any time as needed to meet the requirements of the program or company.

Specific Duties

• Perform routine maintenance and service repairs for customers with technical, application and service related aspects of integrated alarm intrusion systems, access control systems, CCTV and GBR.
• Perform preventative maintenance inspections per manufacturer’s recommendation on integrated alarm intrusion systems, access control systems, CCTV and GBR.
• Provide system performance analysis on the IDS operational platform.
• Provide routine updates and implement software upgrades as needed.
• Provide informal end-user system operational instructions and support in conjunction with maintenance or service visits to customer locations.
• Gather information from field to duplicate any reported problems in lab environment.
• Assist with field installations of IDS, Access Control, CCTV and GBR systems as required.
• Document all calls for service, preventive maintenance requirements and interface with technical support center as needed.
• Ensure all required service documentation is completed daily and delivered to Service Department as required.
• Provide general maintenance and safekeeping of company vehicle.
• Performs other duties as assigned.
• Provide 24 hours per day, 7 days per week emergency service capability as needed.
• On-call service as required.
• Up to 100% vehicle travel is required.

Qualifications

EXPERIENCE:

• 3-5 years related professional work experience
• Knowledge and hands on experience with electronic alarm systems, including CCTV equipment and associated hardware.
• Knowledge and hands on experience with electronic access control systems and associated hardware.
• Experience involving programming software associated with electronic alarm and access control systems.
• General knowledge and experience with latest Windows operating system, MS Office, and CRMs.
• General computer hardware knowledge.
• Ability to work unsupervised in a team environment.
• Excellent communication and customer service skills.
• Must have valid driver’s license for state of employment.

Desired Experience

• GBR experience is a plus.
• Security+ or CCNA certification is preferred.
• Two years of related college is a plus.

Education

• Associate's degree in Electronics, Electrical Engineering Technology can be substituted for the experience.
• High School Diploma or equivalent required with 3 years of experience.

Clearance

• Must have the ability to obtain a Secret Clearance

LOCATION

• Ellington Field — Texas
• Will Rogers ANG — Oklahoma
• Tulsa ANG — Oklahoma
• Forbes Field — Kansas
• New Orleans ANG — Louisiana
• Gulfport CRTC — Mississippi

Compensation

• $30.00 - $37.00 / HR based on experience

At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.