Regional Maintenance Technician - Ohio

V2X, Inc.; Columbus (OH); On-site; USD 41,000 - 51,000; Full time

Job summary

V2X, Inc. is seeking a Field Service Technician to provide on-site service and support for Advantor customers across the Midwest and Great Lakes region. The role involves maintenance, repairs, installations, and 24/7 emergency availability, with up to full travel.

Ideal candidates have 3–5 years in electronic alarm systems, CCTV, access control, and related hardware, plus proficiency with Windows, MS Office, and CRMs. Valid driver’s license and ability to obtain a Secret Clearance are expected.

Qualifications

• Experience: 3-5 years related professional work experience.
• Knowledge of electronic alarm systems including CCTV equipment and related hardware.
• Knowledge of electronic access control systems and hardware.
• Experience with programming software for alarm and access control systems.
• General knowledge of Windows OS, MS Office, and CRMs.
• General computer hardware knowledge.
• Ability to work unsupervised in a team environment.
• Excellent communication and customer service skills.
• Must have valid driver’s license.

Responsibilities

• Perform routine maintenance and service repairs for customers with alarm intrusion systems, access control systems, CCTV and GBR.
• Perform preventative maintenance inspections per manufacturer’s recommendations on these systems.
• Provide system performance analysis on the IDS operational platform.
• Provide routine updates and implement software upgrades as needed.
• Provide end-user system operational instructions and support during maintenance or service visits.
• Gather information from field to replicate reported problems in lab environment.
• Assist with field installations of IDS, Access Control, CCTV and GBR systems.
• Document all calls for service and preventive maintenance; interface with technical support center.
• Ensure all required service documentation is completed daily and delivered to Service Department.
• Provide general maintenance and safekeeping of company vehicle.
• Provide 24/7 emergency service capability as needed.
• On-call service as required.
• Up to 100% travel by vehicle.

Job description

Overview

This postion will be regionally located throughout the Midwest and Great Lakes Region

About Us

Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism.

GENERAL FUNCTION:

Duties and responsibilities for this position include providing Field Service Support for Advantor customers.

Responsibilities

This position description is subject to change at any time as needed to meet the requirements of the program or company.

SPECIFIC DUITES:

• Perform routine maintenance and service repairs for customers with technical, application and service
  related aspects of integrated alarm intrusion systems, access control systems, CCTV and GBR.
• Perform preventative maintenance inspections per manufacturer’s recommendation on integrated alarm
  intrusion systems, access control systems, CCTV and GBR.
• Provide system performance analysis on the IDS operational platform.
• Provide routine updates and implement software upgrades as needed.
• Provide informal end-user system operational instructions and support in conjunction with maintenance
  or service visits to customer locations.
• Gather information from field to duplicate any reported problems in lab environment.
• Assist with field installations of IDS, Access Control, CCTV and GBR systems as required.
• Document all calls for service, preventive maintenance requirements and interface with technical
  support center as needed.
• Ensure all required service documentation is completed daily and delivered to Service Department as
  required.
• Provide general maintenance and safekeeping of company vehicle.
• Performs other duties as assigned.
• Provide 24 hours per day, 7 days per week emergency service capability as needed.
• On-call service as required.
• Up to 100% vehicle travel is required.

Qualifications

EXPERIENCE:

• 3-5 years related professional work experience
• Knowledge and hands on experience with electronic alarm systems, including CCTV equipment and
  associated hardware.
• Knowledge and hands on experience with electronic access control systems and associated hardware.
• Experience involving programming software associated with electronic alarm and access control
  systems.
• General knowledge and experience with latest Windows operating system, MS Office, and CRMs.
• General computer hardware knowledge.
• Ability to work unsupervised in a team environment.
• Excellent communication and customer service skills.
• Must have valid driver’s license for state of employment.

DESIRED EXPERIENCE:

• GBR experience is a plus.
• Security+ or CCNA certification is preferred.
• Two years of related college is a plus.

EDUCATION:

• Associate's degree in Electronics, Electrical Engineering Technology can be substituted for the experience.
• High School Diploma or equivalent required with 3 years of experience.

CLEARANCE:

• Must have the ability to obtain a Secret Clearance

LOCATION:

Ohio — Dayton/Columbus area — 8 base coverage

• Toledo ANG — Ohio
• Springfield (OH) ANG — Ohio
• Rickenbacker ANG — Ohio
• Mansfield Lahm CRTC — Ohio
• Ft Wayne ANG — Indiana
• Hulman ANG — Indiana
• Selfridge ANG — Michigan
• Battle Creek ANG — Michigan

COMPENSATION:

• $30.00 - $37.00 / HR based on experience

At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.