Regional Loss Prevention Manager

DTIQ Technologies; Philadelphia (Philadelphia County); On-site; USD 90,000 - 130,000; Full time

Job summary

DTIQ Technologies in Philadelphia, PA seeks a Regional Loss Prevention Manager to protect client assets, reduce shrink, and drive compliance across a geographic region. You will conduct on-site and remote investigations, perform assessments, and partner with client leadership to implement improvements.

Travel up to 75–90% will be required, including overnight trips. The role combines fieldwork with analytics, using video intelligence, POS data, and reporting tools to identify trends and

Qualifications

• Bachelor's degree or equivalent professional experience.
• 5+ years of experience in Loss Prevention, Asset Protection, Retail Operations, Investigations, or Multi‑Unit Operations.
• Wicklander‑Zulawski (WZ) Interview & Interrogation Certification.
• Experience conducting interviews, investigations, and operational audits.
• Multi‑unit retail, restaurant, convenience store, or hospitality experience.
• Strong analytical and problem‑solving skills.
• Excellent written, verbal, and presentation skills.
• Ability to influence and build relationships with all levels of client leadership.
• Proficiency with Microsoft Office and business reporting tools.
• Valid driver’s license and ability to travel extensively.

Responsibilities

• Conduct on‑site and remote loss prevention investigations involving theft, fraud, cash loss, policy violations, and operational concerns.
• Travel extensively throughout an assigned territory to support client locations.
• Perform operational, security, and compliance assessments using DTIQ’s audit platform.
• Analyze video, POS data, AI‑generated alerts, and exception reports to identify trends and recommend corrective actions.
• Partner with store, district, and regional leadership to improve operational performance and reduce shrink.
• Deliver coaching and training to field management on loss prevention best practices and operational controls.
• Prepare detailed investigative reports, executive summaries, and corrective action recommendations.
• Collaborate with Client Services and Operations teams to ensure client satisfaction and successful implementation of DTIQ solutions.
• Maintain accurate case files, travel documentation, and activity reporting.

Skills

Analytical skills

Communication skills

Presentation skills

MS Office

Reporting tools

Interpersonal skills

Education

Bachelor's degree or equivalent

WZ Certification

Job description

Regional Loss Prevention Manager

DTIQ Technologies Philadelphia, Pennsylvania, United States

About this position

DTIQ is the world's leading provider of intelligent video‑based surveillance and loss prevention services. With over 20 years of service, enhancing over 8 million consumer experiences daily, DTIQ has over 45,000 customers including corporations and franchisees such as Burger King, KFC, and McDonald's. If you are interested in technology, loss prevention, or hospitality, advance your career at DTIQ. We're always seeking smart, talented, and driven individuals to work in our fun and fast‑paced environment.

The Regional Loss Prevention Manager (RLPM) is responsible for protecting client assets, reducing operational loss, and improving compliance across a designated geographic region. Acting as a strategic business partner, the RLPM conducts on‑site and remote investigations, on‑site operational assessments, training, and business reviews while leveraging DTIQ’s video intelligence, analytics, POS data, and reporting tools to identify risks and drive measurable operational improvements.

This position requires extensive travel and regular interaction with client field leadership at store, district, regional, and corporate levels.

Key Responsibilities

• Conduct on‑site and remote loss prevention investigations involving theft, fraud, cash loss, policy violations, and operational concerns.
• Travel extensively throughout an assigned territory to support client locations.
• Perform operational, security, and compliance assessments using DTIQ’s audit platform.
• Analyze video, POS data, AI‑generated alerts, and exception reports to identify trends and recommend corrective actions.
• Partner with store, district, and regional leadership to improve operational performance and reduce shrink.
• Deliver coaching and training to field management on loss prevention best practices and operational controls.
• Prepare detailed investigative reports, executive summaries, and corrective action recommendations.
• Collaborate with Client Services and Operations teams to ensure client satisfaction and successful implementation of DTIQ solutions.
• Maintain accurate case files, travel documentation, and activity reporting.

Qualifications

• Bachelor's degree or equivalent professional experience.
• 5+ years of experience in Loss Prevention, Asset Protection, Retail Operations, Investigations, or Multi‑Unit Operations.
• Wicklander‑Zulawski (WZ) Interview & Interrogation Certification.
• Experience conducting interviews, investigations, and operational audits.
• Multi‑unit retail, restaurant, convenience store, or hospitality experience.
• Strong analytical and problem‑solving skills.
• Excellent written, verbal, and presentation skills.
• Ability to influence and build relationships with all levels of client leadership.
• Proficiency with Microsoft Office and business reporting tools.
• Valid driver’s license and ability to travel extensively.

Core Competencies

• Loss Prevention & Investigations
• Operational Excellence
• Customer Relationship Management
• Executive Communication
• Data Analysis
• Problem Solving
• Time Management
• Integrity & Confidentiality

Travel Requirements

Travel up to 75–90%, including overnight travel. Frequent visits to client locations throughout an assigned territory. Must be able to travel by automobile and commercial airline as required.

Physical Requirements

Ability to drive for extended periods; walk retail, restaurant, and hospitality locations for inspections and investigations; lift up to 25 pounds when transporting equipment or training materials.

This role is ideal for a self‑motivated professional who enjoys being in the field, partnering directly with clients, and using data, technology, and investigative expertise to help organizations reduce loss and improve operational performance.