Regional Loss Prevention Agent

Redner's Markets; Camden (DE); On-site; USD 38,000 - 60,000; Full time

Job summary

Redner’s Markets is seeking a Regional Loss Prevention Agent to detect, report and resolve theft and asset loss across the region. You will conduct surveillance, routine inspections and store audits in accordance with company standards.

Represent the company professionally, maintain detailed documentation, work with store directors and the Director of Security and Loss Prevention, and travel between stores as required.

Qualifications

• Ability to maintain a high level of confidentiality.
• Ability to maintain records and documentation.
• Strong communication and interpersonal skills.
• Ability to observe and assess situations accurately.
• Willingness to travel between stores within a region.

Responsibilities

• Conduct surveillance to detect theft and handle situations per standards.
• Perform routine facility inspections to protect assets.
• Monitor security systems and enforce loss prevention procedures.
• Conduct store and receiving audits on a regular basis.
• Interview employees only when directed by the Director of Security and Loss Prevention.
• Prepare and submit apprehension reports, warnings, audits and weekly reports.
• Represent Redner’s Markets professionally and uphold company policies.

Skills

Confidentiality

Records management

Communication

Observation / Surveillance

Interpersonal skills

Travel between stores

Legal awareness

Job description

POSITION TITLE: Regional Loss Prevention Agent

DEPARTMENT: Security

REPORTS TO: Director of Security and Loss Prevention

FLSA STATUS: Non-Exempt

JOB SUMMARY:

Responsible for detecting, reporting and resolving matters in the area of theft and asset loss as per Company standards.

ESSENTIAL JOB FUNCTIONS:

1. Conduct surveillance to detect internal and external theft and handle situation according to company standards.
2. Conduct routine inspections of the facility to maintain physical security and protection of assets.
3. Monitor closed circuit television systems, if applicable.
4. Enforce company standards as they relate to security and loss prevention procedures.
5. Conduct daily store audits.
6. Conduct weekly receiving audits.
7. Conduct weekly out of code audits.
8. Conduct employee interviews only when instructed to by the Director of Security and Loss Prevention.
9. Follow through and Represent the company in the court of law when needed and report dispositions of all cases
10. Report policy violations to Store Director and Director of Security and Loss Prevention
11. To maintain and submit all necessary documentation including but not limited to apprehension reports, employee warnings, audits and weekly reports.
12. To maintain and submit all necessary documentation pertaining to hours worked and mileage reimbursement
13. Any other tasks as assigned from time to time by the director.
14. To represent Redner’s Markets in a professional manner and set an example for all associates to follow at all times.
15. To abide and enforce all company policies as stated by the Employee Handboook.

MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

1. Ability to handle difficult situations with diplomacy
2. Ability to maintain a high level of confidentiality
3. Ability to perceive situations accurately
4. Ability to maintain a fair, consistent set of standards, using judgment and discretion.
5. Ability to maintain records and documentation
6. Ability to operate all equipment necessary to perform the job
7. Ability to work alone or in a team capacity.
8. Ability to work varied hours/days, including nights, weekends, and holidays as needed.
9. Strong interpersonal, communication, organization and follow-through skills
10. Ability to travel in between stores within a region by possessing a valid driver’s license.
11. Must be at least 18 years of age
12. Physical ability to stand for extended periods, and to see or hear activity in the store, and perform all functions as set forth above.
13. Must have a full understanding of Civil and Criminal Laws set forth by the police and/or District Justice.