Regional Lending Spclst Coord

Farmers & Merchants Bank of Long Beach; Seal Beach (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

Farmers & Merchants Bank of Long Beach is seeking a Regional Lending Specialist Coordinator in Seal Beach, California. This role involves managing and training Lending Specialists, overseeing loan processing, and ensuring compliance with banking standards.

The ideal candidate will have 5 to 10 years of experience in commercial loan processing and required documentation skills, alongside a high school diploma. The position offers an opportunity to develop a capable team and contribute to bank-wide initiatives.

Qualifications

• 5 to 10 years or more commercial loan processing, documentation and supervisory experience.
• High School Diploma or equivalent required.
• Notary Commission.

Responsibilities

• Manage, train and help develop Lending Specialists.
• Oversee hiring, promotion and evaluation of Lending Specialists.
• Monitor workflows and provide training to ensure compliance.

Skills

Basic Mathematics Skills

Clear understanding of the English Language (Spoken & Written)

Critical Thinking, Judgment & Problem Solving Skills

Customer Service Skills

Microsoft Office Products (Excel, Word, Outlook)

Strong typing skills

Time Management Skills

Ability to actively listen & learn

Ability to use oral communication techniques to sell products or services

Ability to respectfully communicate with Supervisors and Co-workers

Ability to effectively deal with unpleasant, angry or discourteous people

Education

High School Diploma or equivalent

Notary Commission

5 to 10 years of commercial loan processing experience

Tools

Desk Top Computers

Scanners

Job description

The Regional Lending Specialist Coordinator is responsible for a team of Lending Specialists and is required to manage, train and help to facilitate development of the Lending Specialists. The Regional Lending Specialist Coordinator will also be responsible for performing duties related to their own loan portfolio that includes, but not limited to loan origination, loan servicing and portfolio management. The Regional Lending Specialist Coordinator works closely with the Regional Relationship Manager and Relationship Managers in their region in monitoring performance, providing feedback and implementation of Bank strategic initiatives. Credit Administration will conduct periodic meetings with the RLSCs to identify areas for consistency and opportunities for process enhancement.

• Provide oversight and management of new/current Lending Specialists with direct training in the Lending Specialist position.
• Directly responsible in the hiring, promotion and evaluation and disciplinary actions as necessary for the Regional Lending Specialist personnel.
• Drive the development and documentation from process enhancements within the branch and Credit Administration.
• Educate through instruction and supervision providing feedback to ensure that trainees develop the skills required for loan processing, reviewing entity documentation, and ensuring compliance, based on established policies and procedures.
• Work with frontline stakeholders and Credit Administration to drive consistent work products and drive efficiency changes within their respective region.
• Travel to other branch locations to acclimate new Lending Specialists to their domicile location and to provide additional support and oversight as needed to all Lending Specialists in their region.
• Responsible for monitoring the work product and work flows for all Lending Specialists in their region, by reviewing submissions for approval, loan documentation and communication with Credit Administration.
• Demonstrates exceptional client service at all times during interactions with clients to reinforce and exemplify the Bank's history, mission and standards.
• Prepares and conducts training for Bank wide meetings and also within the region as needed. Primary person responsible for training any new processes or initiatives.
• Conducts reviews of existing processes, procedures, and forms in order to provide feedback and recommendations to improve efficiencies.

• Review and scrutinize organizational/entity documentation for safety & soundness and CIP (Customer Identification Program) & CDD (Customer Due Diligence) compliance.
• Verify and examine the accuracy of the information and supporting documentation provided during the loan application process.
• Initiate the ordering of appraisal reports, credit reports, UCC searches, and other due diligence information required for loan processing and underwriting.
• Prepare various forms required for approval, order loan documents and identify exceptions accordingly.
• Facilitates document signing process and adequately address customer questions and concerns.
• Maintain Notary Commission & perform Notary Public duties for the Bank.
• Perform other duties as assigned.

Required Knowledge

• Bank Secrecy Act
• Complaint Documentation Policy
• FDIC Insurance
• Regulation B (ECOA)
• General Operations
• Regulation BB (CRA)
• Loan Products
• Regulation CC
• Loan Documentation
• Regulation DD
• New Account Procedures
• Regulation E (EFT)
• Privacy Laws
• Regulation H (Flood Insurance)
• Safe Deposit Box Procedures
• Regulation X (RESPA)
• Security/Robbery Procedures
• Regulation Z (Truth in Lending)
• UCCs

Basic Knowledge, Skills and Abilities

• Basic Mathematics Skills
• Clear understanding of the English Language (Spoken & Written)
• Critical Thinking, Judgment & Problem Solving Skills
• Customer Service Skills
• Microsoft Office Products (Excel, Word, Outlook)
• Strong typing skills
• Time Management Skills
• Ability to actively listen & learn
• Ability to use oral communication techniques to sell products or services
• Ability to respectfully communicate with Supervisors and Co-workers
• Ability to effectively deal with unpleasant, angry or discourteous people

Equipment Operated

• Desk Top Computers
• Scanners

Physical Requirements & Work Environment

• Requires repetitive movement
• Requires sitting for prolong periods of time
• Requires lifting up 10lb
• Requires using hands to handle, control or feel objects
• Office setting w/controlled temperature

Education and Experience

• High School Diploma or equivalent required
• Notary Commission
• Preferred candidates must have 5 to 10 years or more commercial loan processing, documentation and supervisory experience.

Additional Requirements

• Ability to travel to various Bank locations as needed
• Professional business attire
• Some Saturday hours maybe applicable

This job description is not intended to be all-inclusive, and employees will be required to perform additional related work duties as assigned by their immediate supervisor and/or management.

Farmers and Merchants Bank of Long Beach reserves the right to revise or change job duties and responsibilities as the need arises. This job description does not constitute a written or implied contract of employment.