Regional Learning Manager , Grocery Shared Field

Amazon; Imperial (PA); On-site; USD 64,800 - 103,100; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon is seeking a Learning Regional Manager to shape training across multiple Fulfillment Center sites. You will analyze performance metrics, lead onboarding, and partner with senior leaders to drive learning-driven improvements.

You’ll coach managers, develop scalable L&D strategies, and build reporting to measure training impact, while collaborating with cross-site teams to align global initiatives.

Qualifications

• Bachelor's degree or equivalent in a related field.
• Experience with adult learning theory and remote/virtual training delivery.
• Strong stakeholder management across multiple levels.

Responsibilities

• Analyze performance metrics to drive site-level improvements and provide insights to leadership.
• Lead onboarding programs, trainer management, and training delivery across sites.
• Develop and implement learning strategies to improve efficiency and development.
• Partner with senior leadership to drive performance through data-driven decisions.
• Coach site leadership on learning and development best practices.
• Create reporting to measure training effectiveness and drive process improvements.
• Collaborate with internal and external stakeholders to translate pain points into learning solutions.
• Demonstrate people management and learning facilitation across locations.

Skills

Adult Learning Theory

Virtual training facilitation

Stakeholder management

Program strategy

Data-driven decisions

Metrics analysis

FCs field Ops

Education

Bachelor's degree or equivalent

Job description

Are you passionate about developing people and driving operational excellence? Join us as a Learning Regional Manager, where you'll play a crucial role in shaping the learning experience and performance of our fulfillment center associates. In this dynamic role, you'll lead training initiatives, analyze performance metrics, and implement strategic L&D solutions across multiple sites.

Key Job Responsibilities

• Drive site performance through deep analysis of metrics, providing actionable insights and solutions to leadership teams
• Lead and optimize new hire onboarding processes, including trainer program management and training delivery
• Develop and implement learning strategies to improve operational efficiency and associate development
• Partner with senior leadership to drive performance improvements through data‑driven decisions
• Monitor and enhance training effectiveness across multiple processes and roles
• Provide coaching and mentorship to site leadership on learning and development best practices
• Develop reporting mechanisms that measure the effectiveness of training, to aid in assurance and process improvement.
• Maintain close relationships with internal and external stakeholders, understanding our highest priority execution pain‑points and opportunities, which will translate into learning solutions that improve performance
• Demonstrate excellent people management and learning facilitation skills.

A Day in the Life

As a Learning Regional Manager within our Worldwide Grocery Learning team, your typical day will include analyzing performance metrics, leading Weekly Business Reviews, and meeting with site leadership to drive grocery‑specific improvements. You'll spend time coaching managers and supervisors, auditing new hire orientations, and ensuring ambassador programs run smoothly across multiple locations. Regular collaboration with your NA‑based L&D colleagues and manager will keep our initiatives aligned globally. The role will require frequent travel between sites, and you'll often find yourself problem‑solving with stakeholders at all levels to enhance learning initiatives and site performance.

About The Team

You will be joining a dynamic team that supports Amazon Fresh FCs in NA. We're a close‑knit group of Learning professionals, each bringing unique insights to our shared mission of developing talent and driving operational excellence in grocery operations.

Our team collaborates everyday, tackling similar challenges. We regularly share best practices, work on cross‑market initiatives, and support each other's success through weekly touch points and collaborative problem‑solving.

Basic Qualifications

• Bachelor's degree or equivalent
• Experience focused on Adult Learning Theory, including virtual training facilitation and dealing with remote teams, and delivering Soft Skills, Technology Skills and/or Technical or other Systems training
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Experience owning program strategy, end‑to‑end delivery, and communicating results to senior leadership
• Experience in making data driven business decisions
• Experience analyzing metrics to drive business improvements
• Experience in FCs field Ops settings

Preferred Qualifications

• The ability to work in fast‑paced ambiguous environments, adapting quickly to changing circumstances, processes and priorities
• Ability to influence leaders at all levels to understand their role in employee development and help build their skills.
• Experience in change management and process improvement activities, designing scalable solutions and implementing quickly

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

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