Regional Laboratory Support Specialist

Kaiser Permanente; Richmond (CA); Sur place; USD 42 000 - 65 000; Plein temps

Résumé du poste

KAISER PERMANENTE in Richmond, California, is seeking a Regional Laboratory Support Specialist to manage high-volume specimen handling and automation systems under supervision. Responsibilities include receiving, labeling, and delivering specimens; assisting with IT systems like RILIS; and training new staff.

The role emphasizes accuracy, customer service, and basic troubleshooting of laboratory automation, with a focus on maintaining quality and timely specimen processing within the lab

Qualifications

• High School Diploma or GED required.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Responsabilités

• Receive, sort, aliquot, label and deliver specimens to the correct technical department.
• Review transmittal documentation for accuracy.
• Operate automated specimen processing equipment and associated software.
• Maintain automation and perform basic troubleshooting.
• Use IT systems (RILIS and middleware) for electronic processing of specimens.
• Prepare specimen transport containers for delivery to facility laboratories.
• Package, label, and record specimens for forwarding to other laboratories.
• Answer telephones and relay accurate information.
• Provide customer service and resolve specimen or patient data issues per SOP.
• Archive, retrieve, track and destroy specimens per SOP using automated systems.
• Initiate reports and route to facilities.
• Maintain and troubleshoot printers.
• Train and orient new employees as necessary.

Formation

High School Diploma/GED

Description du poste

Job Summary:

Under general supervision of the Department Manager or designee, and direct supervision of the section supervisor, utilizing high volume, advance, and integrated pre and post-analytic automation systems, computer applications and also manual procedures as required, receives, sorts, aliquots, labels and delivers specimens; archives and retrieves specimens, prepares, packages and labels specimens for shipping; answers telephones; resolves problems involving specimens; operates, maintains and trouble shoots equipment; and performs other related duties.

Essential Responsibilities:

Utilizing high volume, advance, and integrated pre and post-analytic automation systems, computer applications and also manual procedures as required, receives, sorts, aliquots, labels, recaps, prioritizes and delivers specimens to correct technical department. Reviews transmittal documentation for accuracy. Operates automated specimen processing equipment and associated software. Maintains automation (preventative maintenance, cleaning, etc.) and does basic troubleshooting. Performs appropriate functions on various information technology systems and computer applications, e.g., RILIS (Region-wide Integrated Laboratory Information System) and middle-wares, for electronic processing of specimens, including the use of barcode readers and printers. Prepares specimen transport containers for delivery to facility laboratories. Packages, labels, and records specimens for forwarding to other laboratories. Answers telephones and relays accurate information to the caller. Provides customer service when required. Researches, resolves and follows through on specimen or patient data problems per SOP, using RILIS or other information technology systems or resources available. Archives, retrieves, tracks, and destroys specimens per SOP using automated laboratory systems. Keeps work area neat, clean and well stocked. Initiates computer generation of selected reports per SOP, and routes to the facilities as appropriate. Maintains and trouble shoots printers. Must be able to perform all Laboratory Assistant I duties Trains and orients new employees as necessary. Performs other related tasks as required. Supervisory Responsibilities: This job has no supervisory responsibilities. Compliance Accountability:

Grade 365

Basic Qualifications:

Experience

Must be able to perform all Laboratory Assistant I duties. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Must be willing to work in a Labor Management Partnership environment.

Education

• High School Diploma/GED.
• License, Certification, Registration
• N/A
• Additional Requirements:
• Preferred Qualifications:

COMPANY: KAISER

TITLE: Regional Laboratory Support Specialist

LOCATION: Richmond, California

REQNUMBER: 1449755

External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.