Regional Key Accounts Leader

MSC Industrial Direct Co., Inc.; Cumberland (ME); On-site; USD 84,000 - 132,000; Full time

Job summary

MSC Industrial Supply Co. is hiring a Regional Key Accounts Leader in Portland, ME to drive sales growth by expanding relationships with existing customers and capturing cross-sell opportunities.

You will oversee teams managing portfolios with revenues from $25K to $250K and coach field staff for accountability and results. The role emphasizes strategic account management, on-site service delivery, and deepening product penetration, especially in VMI accounts, while leading a dispersed team from

Qualifications

• Bachelor's degree in business, sales, or related field required.
• 5+ years of progressive sales experience with new account acquisition and retention.
• At least 2 years of people leadership experience preferred.
• Experience in industrial supply, manufacturing, or related industries preferred.
• Strong communication, negotiation, and executive relationship skills.
• Proficiency in CRM systems and MS Office.

Responsibilities

• Lead a team to drive sales growth and expand relationships with customers.
• Capture cross-sell and upsell opportunities within key accounts.
• Coach and develop Market Development Consultants.
• Ensure disciplined execution of sales strategies and accountability.

Education

Bachelor's degree in business, sales, or related field

5+ years progressive sales experience

2+ years people leadership

Experience in industrial supply / MRO

CRM proficiency

MS Office (Word, Excel, PowerPoint)

Tools

CRM systems

Microsoft Office

Job description

Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates.

Requisition ID :20986

Employment Type :Full Time

Job Category :Sales

Work Location : Portland, ME

Territory will cover Maine, New Hampshire and Vermont

BRIEF POSITION SUMMARY:

The Regional Key Accounts Leaderleads a team in driving sales growth by expanding relationships with existing customers and capturing cross-sell and upselling opportunities within key account locations. Overseeing teams managing portfolios with potential revenues ranging from $25K to $250K, this role emphasizes both strategic account management and effective people leadership. The Leader is responsible for coaching and developing Market Development Consultants, ensuring disciplined execution of sales strategies, and fostering a high-performance culture focused on accountability and results. Key priorities include new account acquisition, deepening product penetration particularly within VMI accounts and guiding the team in delivering on-site service and comprehensive account management to maximize customer retention and sustainable growth.

QUALIFICATIONS

What You Need:

• Bachelor's degree in business, sales, or a related field required; advanced degree a plus (or equivalent experience).
• 5+ years of progressive sales experience with a track record of success in new account acquisition, retention, and account penetration; at least 2 years of people leadership experience preferred.
• Experience leading teams within industrial supply, manufacturing, or related industries (e.g., fasteners, chemicals, MRO, electrical, or food processing) strongly preferred.
• Demonstrated ability to coach, mentor, and develop sales talent while holding teams accountable for performance.
• Strong business acumen with the ability to analyze financial and operational data, develop action plans, and drive sustainable results.
• Excellent communication, presentation, negotiation, and executive relationship-building skills.
• Proficiency in CRM systems, Microsoft Office (Word, Excel, PowerPoint), and other digital tools; ability to adapt quickly to new technologies and systems.
• Strong organizational and time management skills, with the ability to lead multiple priorities across territories.
• High degree of integrity, professionalism, and commitment to building long‑term customer partnerships.
• Willingness to travel within assigned territories; valid driver's license and insurance as required by state law.
• Ability to work effectively from a home office while managing a dispersed field sales team.

Bonus Points If You Have:

• Industrial or manufacturing segment experience preferred

Other Requirements:

• A valid driver's license may be required.
• Ability to lift up to 50 lbs and perform physical tasks (walking, bending, standing for long periods).
• Willingness to comply with customer safety and PPE protocols.
• This position may require access to International Traffic in Arms Regulations Information ("ITAR") and/or Controlled Unclassified Information ("CUI")

*INDICATES ESSENTIAL DUTIES

To perform this job successfully an associate must be able to perform each essential duty satisfactorily. The requirements listed are representative of knowledge, experience level and abilities required. Reasonable accommodations may be made to enable individuals with disabilities.

Compensation starting at $83738 - $131588 plus commission, depending on candidate location and experience.

The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate's relevant experience, education requirements and peer pay equity. The Company reserves the right to modify the range as market conditions change.

Applicants must be currently authorized to work in the United States. We are unable to sponsor or take over sponsorship of an employment Visa for this position at this time.

This job posting will remain open for a minimum of 3 business days from the original posting date or longer as needed to fill the position.

WHY MSC?

People. Collaboration. Insight. That's how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential.

OUR COMMITMENT TO YOU

Our associates are our top priority and investing in their well-being is one way we execute our Built to Make You Better brand promise. Alongside competitive pay, we have a comprehensive benefits program to support you and your family's health, well-being and financial future. We offer dynamic healthcare plans, generous 401K and stock purchasing programs, tuition reimbursement opportunities, and paid time away for holidays, vacations, and illness. Visit our page for a better look at our extensive benefits: Your Future Benefits.

You will also have the opportunity to join our Associate Inclusion Circles: Women, Pride, Black, Generational, Veterans, HOLA, and Able. These circles are open to all associates and are designed to promote awareness, collaboration, and respect.

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT

At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known.

Please note that MSC uses electronic monitoring and system logs in its workplace, including monitoring of Company-provided systems and collaboration tools, as permitted by applicable law. #Sales

Location/Region: Cumberland Center, ME (04021)