Regional Human Resources Business Partner

ISP US Holdings Inc.; United States; Hybrid; USD 63,000 - 77,000; Full time

Benefits offered by this job

Extended benefits

PTO and holidays

Insurance

Job summary

ISP US Holdings Inc. is seeking an HR Business Partner to serve as a strategic partner to a cluster of schools.

You will develop and execute a people plan aligned with ISP’s global strategy and local priorities, supporting workforce planning, talent development, performance management and organisational design across the region. You will work with School Principals, SLT and line managers, using Workday to track HR metrics and provide actionable insights.

Qualifications

• Strategic HR partner with schools and regional leaders to deliver people plans.
• Knowledge of local employment laws and safeguarding requirements.
• Experience using HR analytics to inform workforce planning.

Responsibilities

• Partner with regional leaders to align HR activities with regional priorities.
• Leverage Workday to track HR metrics and inform HR strategy decisions.
• Ensure HR processes comply with local laws and ISP policies across schools.
• Drive safer recruitment and uphold high recruitment standards.
• Lead performance development and core learning initiatives.
• Recognise and reward performance; support annual salary reviews.
• Support talent management, succession planning, and internal mobility.
• Foster employee experience and a culture of belonging across schools.
• Engage in change management and onboarding for new schools.

Skills

HR business partnering

Commercial acumen

People analytics

Talent management

Performance development

Employee and labour relations

Organisational design

Change management

Cultural awareness

Diversity and Inclusion

HR project management

Coaching techniques

HRIS

Reward recognition

Employee engagement

Tools

Workday

Job description

Job Description Purpose of Role

The HR Business Partner serves as a strategic business partner to their cluster of schools. They are responsible for ensuring the effective delivery of seamless HR guidance and support across their schools in alignment with local cultural and legal contexts. Reporting to the Regional Head of HR Business Partnering and working closely with School Principals, SLT and line managers, the ISP HRBP will develop and deliver a people plan for their schools that is fully aligned with ISP’s School of Choice, global people strategy and local priorities, driving business goals and supporting school leadership teams. This role supports workforce planning, talent development, performance management and organisational design to ensure optimal employee engagement, operational excellence and a focus on continual improvement.

ISP HRBP Key Responsibilities

Partnership with Regional Head of HR Business Partnering and School Leaders Partner with the Regional Head of HR Business Partnering and Principals/Heads of School to ensure HR activities across their schools support the region’s growth and operational priorities. Provide insights on performance, talent management, skills gaps and development needs to inform workforce planning, succession planning and organisational design. Leverage Workday to track key HR metrics such as employee turnover, engagement, cost per hire, and training hours, transforming this data into actionable insights to inform and guide HR strategy decisions across their schools. Provide expert guidance on complex employee relations matters such as grievances, disciplinary actions.

Systems, Policies and Processes

Drive high proficiency across all system process and capability requirements, acting as a digitally astute professional who champions data-driven and technology-enabled ways of working. Promote end-users engagement with Workday and ensure that HR, line managers and end-users are capable across the whole employee lifecycle. Ensure all HR processes and activities within their schools comply with local employment laws and ISP Group policies and are reviewed and updated promptly to reflect changes in legislation and best practices across the region.

Safer Recruitment and Talent Acquisition

Ensure a comprehensive approach to safer recruitment across their schools, fully aligned to ISP standards and underpinned by a commitment to upskilling own knowledge and sharing learning and initiatives with their schools and people managers. Uphold high recruitment standards that are rigorous, professional, and compliant with ISP guidelines and processes, thereby fostering a fair, transparent, and positive candidate experience at every stage of the hiring journey.

Performance Development and Growth

• Drive best practice in performance management across their schools, ensuring the performance review process is consistently implemented, with a focus on goal-setting, continuous feedback, and employee development.
• Collaborate with regional HR and L&I to implement core learning and development programs, ensuring alignment with business needs and creating a strong pipeline for talent development at all levels.

Recognition and Reward

Ensure that amazing learning and performance impact is recognised and celebrated across their schools. Stay informed on market salaries and reward practices to support benchmarking efforts for existing and new roles and collaborate with finance and leadership teams to execute the annual salary review process.

Talent Management and Development:

• Play a key role in the regional OMR talent review and succession planning process, working closely with School Principals, the Regional Head of HR Business Partnering and Regional Learning Director to identify and develop top talent in their schools in line with ISP’s global approach, guiding, challenging and advising leaders as appropriate.
• Leverage data-driven strategies and the Workday Talent Optimisation module to inform talent decisions, enabling internal mobility throughout the region and beyond and maintaining a regretted loss rate of under 5%.
• Drive the design and execution of tailored development initiatives in their schools, ensuring 100% of high-performing and high-potential employees have bespoke development plans documented in Workday, with ongoing line manager engagement and follow-up.

Employee Experience and Culture

• Champion employee engagement by leading survey feedback discussions, facilitating collaborative action planning, and promoting the sharing and celebration of local initiatives across their schools.
• Promote ISP's employer brand and purpose in their schools, creating initiatives founded on feedback that improve the employee experience and drive physical and mental wellbeing.
• Foster a culture of belonging by embedding ISP’s DEIB commitment across their schools, ensuring all employees feel respected, valued, and included in the school communities. Support new school onboarding, organisational change and transformation initiatives, ensuring alignment with business objectives whilst preserving and strengthening ISP’s employee experience and culture throughout periods of growth and transition.

Key Skills

• HR business partnering
• Commercial acumen
• People analytics
• Talent management
• Performance development
• Employee and labour relations
• Organisational design
• Change management
• Cultural awareness
• Diversity and Inclusion
• HR project management
• Coaching techniques
• Human Resource Information Systems (HRIS)
• Reward recognition
• Employee engagement

Location:

Greater Toronto Area, Ontario, Canada This position is Work From Home but will require travel to the ISP Greater Toronto Area schools, and occasionally to the United States to support schools and attend meetings.

Pay Range:

We anticipate the salary range to be $90,000-$110,000 CAD. An individual’s compensation can vary based on several factors which include, but is not limited to, geographic location, experience, training, education, and local market conditions. Eligible employees may receive a bonus. Extended benefits may be offered to eligible employees including PTO, company paid holidays, and other insurances.

ISP Principles

• Begin with our children and students.
• Our children and students are at the heart of what we do.
• Simply, their success is our success.
• Wellbeing and safety are both essential for learners and learning.
• Therefore, we are consistent in identifying potential safeguarding and Health & Safety issues and acting and following up on all concerns appropriately.
• Treat everyone with care and respect.
• We look after one another, embrace similarities and differences and promote the well-being of self and others.
• Operate effectively.
• We focus relentlessly on the things that are most important and will make the most difference.
• We apply school policies and procedures and embody the shared ideas of our community.
• Are financially responsible.
• We make financial choices carefully based on the needs of the children, students and our schools.
• Learn continuously.
• Getting better is what drives us.
• We positively engage with personal and professional development and school improvement.

ISP Commitment to Safeguarding Principles

ISP is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All post holders are subject to appropriate vetting procedures, including an online due diligence search, references and satisfactory Criminal Background Checks or equivalent covering the previous 10 years’ employment history.

ISP Commitment to Diversity, Equity, Inclusion, and Belonging

ISP is committed to strengthening our inclusive culture by identifying, hiring, developing, and retaining high-performing teammates regardless of gender, ethnicity, sexual orientation and gender expression, age, disability status, neurodivergence, socio-economic background or other demographic characteristics.