Regional HR Manager – PA, MD & MA

Baldor Specialty Foods, Inc.; Philadelphia (Philadelphia County); Hybride; USD 110 000 - 150 000; Plein temps

Avantages offerts par ce poste

PTO

Medical

401k

Life Insurance

Disability

Discounts

Commuter Benefits

Career growth

Résumé du poste

Baldor Specialty Foods, Inc. is seeking a Regional Human Resources Manager – Branches to lead People Operations across multiple branch locations.

You will partner with branch leaders, design workforce strategies, and ensure compliant HR support for a high-volume hourly workforce in warehousing, distribution, and transportation. Ideal candidate has 7+ years HR, 3+ years leadership, and experience with multi-state regulations and labor practices.

Qualifications

• 7+ years of progressive HR experience, including HRBP or people operations.
• 3+ years of people management or leadership experience.
• Strong background in employee relations, investigations, coaching, and risk mitigation.
• Experience supporting large, high‑volume hourly workforces in operational environments.
• Experience with logistics/transport or fleet operations (CDL preferred).
• Knowledge of DOT regulations, DQF, onboarding, and post‑accident procedures.
• Knowledge of multi‑state employment laws (FMLA, ADA, EEO).
• Bilingual English/Spanish preferred for workforce support.
• PHR/SPHR or SHRM certification.

Responsabilités

• Serve as the primary HR partner to branch and regional leaders across assigned locations.
• Partner with the Senior Director, HRBP to execute HR and workforce strategies aligned with business and operational priorities.
• Build partnerships with Operations, Transportation, Safety, and other leaders to address workforce needs.
• Translate business priorities into actionable people strategies for the region.
• Support organizational design, workforce planning, talent strategy, succession planning, and change management.
• Use data, trends, and KPIs to identify opportunities related to turnover, attendance, engagement, performance, and retention.
• Directly manage, coach, and develop People Operations Partners supporting branches.
• Establish goals, manage workload, and ensure timely execution of ER activities and investigations.
• Lead investigations involving workplace complaints and policy violations.
• Coach leaders on effective employee relations practices and documentation standards.
• Drive HR programs across sites and ensure consistency of practices.
• Identify skill gaps and develop coaching and performance improvement plans.

Connaissances

HRBP experience

People management

Employee relations

Investigations

Coaching

Data analytics

Multi-state law

Formation

PHR/SPHR or SHRM-CP/SCP

Description du poste

Position Overview

The Regional Human Resources Manager – Branches is responsible for leading People Operations and providing strategic and operational HR support across Baldor’s branch locations. This role supports a geographically dispersed, multi-state workforce across warehousing, distribution, transportation, and logistics operations and serves as the primary HR leadership resource for the assigned region.

Brief Description

Position Overview

The Regional Human Resources Manager – Branches is responsible for leading People Operations and providing strategic and operational HR support across Baldor’s branch locations. This role supports a geographically dispersed, multi-state workforce across warehousing, distribution, transportation, and logistics operations and serves as the primary HR leadership resource for the assigned region.

The Regional HR Manager provides direct leadership, coaching, and oversight to the People Operations Partners (POPs) supporting branch locations, establishing clear goals, priorities, and performance expectations while ensuring consistent and effective HR support across locations.

The ideal candidate brings strong experience supporting a multi-site, multi-state, high-volume hourly workforce in warehouse, distribution, logistics, or transportation environments and has demonstrated success leading HR across geographically dispersed locations. This maintains the operational workforce focus established in the current Senior HR Manager role.

Key Responsibilities

Regional HR Leadership & Business Partnership

• Serve as the primary HR partner to branch and regional business leaders across assigned locations.
• Partner with the Senior Director, HRBP to execute HR and workforce strategies aligned with business and operational priorities.
• Build strong partnerships with Operations, Transportation, Safety, and other functional leaders to understand workforce needs and proactively address people-related risks and opportunities.
• Translate business priorities into actionable people strategies for the region.
• Support organizational design, workforce planning, talent strategy, succession planning, and change management initiatives.
• Use workforce data, trends, and KPIs to identify opportunities related to turnover, attendance, engagement, performance, staffing, leadership effectiveness, and retention.
• Ensure regional HR priorities remain aligned with broader organizational HR strategies and standards.

People Operations Partner Leadership

• Directly manage, coach, and develop People Operations Partners supporting branch locations.
• Establish clear individual and team goals, priorities, deliverables, and performance expectations aligned with business and HR objectives.
• Maintain visibility into POP workload and capacity and appropriately distribute assignments based on operational needs, complexity, and priorities.
• Provide oversight of POP goals, projects, recurring tasks, ER caseloads, investigations, and follow-up actions to ensure timely and effective execution.
• Conduct regular one‑on‑one meetings and team check‑ins to review priorities, progress against goals, employee relations activity, workload, and development needs.
• Provide ongoing performance feedback, development planning, and coaching to strengthen POP capability, judgment, consistency, and business partnership.
• Establish clear accountability for completion and quality of ER documentation, investigations, corrective actions, HR transactions, and follow‑up commitments.
• Identify skill and performance gaps within the team and establish appropriate development, coaching, and performance improvement plans.

Employee Relations & Risk Management

• Serve as the primary escalation point for complex, sensitive, or high‑risk employee relations matters.
• Lead and oversee investigations involving workplace complaints, misconduct, policy violations, ethics concerns, and performance issues.
• Ensure consistent application of company policies, labor practices, and corrective action standards across sites.
• Partner with Legal, Compliance, Safety, and senior leadership on matters involving legal risk, regulatory exposure, or reputational impact.
• Coach leaders and People Operations Partners on effective employee relations practices, documentation standards, and communication approaches.

Operational & Workforce Support

• Support site leadership in addressing labor challenges, headcount planning, attendance issues, shift performance, and organizational health.
• Review workforce trends related to turnover, absenteeism, engagement, leadership behaviors, and culture to identify risk areas and improvement opportunities.
• Ensure effective execution of HR programs including performance management, engagement surveys, recognition initiatives, and safety‑related HR programs.
• Partner on talent development, succession planning, and leadership development for frontline, supervisory, and mid‑level leaders.
• Drive consistency and alignment of HR practices, processes, and standardsto all supported locations.
• Identify and implement continuous improvement opportunities within HR operations and people processes.

Qualifications

• 7+ years of progressive HR experience, including significant HRBP or people operations experience.
• 3+ years of people management or leadership experience.
• Strong background in employee relations, investigations, coaching, and risk mitigation.
• Demonstrated experience supporting large, high‑volume hourly workforces in warehouse, distribution, manufacturing, logistics, transportation, or similar operational environments.
• Experience supporting logistics, transportation or fleet operations, including CDL and/or non‑CDL driver workforces strongly preferred.
• Strong working knowledge of DOT regulations, DQF requirements, driver onboarding processes, and post‑accident procedures preferred.
• Strong analytical skills; ability to interpret HR metrics and develop meaningful insights.
• Knowledge of multi‑state employment laws (FMLA, ADA, EEO, wage and hour).
• Bilingual (English/Spanish) strongly preferred for workforce support.
• Experience leading HR programs across multiple states/sites.
• PHR/SPHR or SHRM‑CP/SCP certification, or related certification(s).

Working Conditions

• Hybrid work schedule- 4 days in office and 1 remote day.
• On‑site visibility required in warehouse, production and transportation environments, including being comfortable in refrigerated warehouse setting.
• Requires walking the floor, engaging with employees across multiple shifts and occasional early morning, late‑evening or weekend support.
• Approximately 20‑30% travel anticipated, based on business needs and location coverage.

Summary

About Baldor

Since our beginnings as part of the iconic Greenwich Village retail store, Balducci’s, Baldor has upheld its original promise—to curate and deliver the finest ingredients from around the world. For more than 30 years, we have supported the food industry using cutting‑edge logistics, a modern supply chain, and an unwavering commitment to service. Today, we are the trusted distribution partner for top hotels, restaurants, country clubs, hospitals, nursing homes, and culinary professionals across the region.

Benefits

Baldor is committed to supporting the well‑being, stability, and long‑term success of our employees. We offer a comprehensive and competitive benefits package, including:

• Paid Time Off: Vacation, sick time, paid company holidays & floating holidays
• Company-Paid Medical, Dental & Vision Coverage
• 401(k) Plan with Company Match
• Company-Paid Life Insurance
• Company-Paid Short‑Term & Long‑Term Disability Coverage
• Employee discounts on Baldor products
• Commuter Benefits
• Career growth and development opportunities

Note: Benefits may vary based on position and employment status.

EEO Statement

Baldor believes in equal employment opportunity for all. We continue to build a culture of belonging where everyone is important within a more inclusive workforce and a better world. It is our policy that there will be no discrimination against any employee or applicant for employment on the basis of race, religion, creed, color, national origin, citizenship, marital status, sex, age, sexual orientation, gender identity, protected veteran status, political ideology, ancestry, the presence of any physical, sensory, or mental disabilities, or other legally protected status. Baldor will ensure that all employment decisions are based only on valid job requirements.

Join Our Team

If you want to make an impact at a rapidly growing organization, we’d love to meet you. and help shape the future of specialty food distribution with Baldor!