Regional HR Manager

World Market; Alameda (CA); Remote; USD 110,000 - 120,000; Full time

Benefits offered by this job

Up to 30% employee discount

Remote work

Collaborative culture

Wellness programs

Growth opportunities

Job summary

World Market is seeking a Regional Human Resources Manager based in Alameda, CA with remote work options. You will lead HR for 45+ stores, advising field leaders and store management on performance, employee relations, compensation strategies, policy interpretation, safety and succession planning.

You will train managers, ensure compliance, and drive company initiatives while maintaining effective communication with partners and associates across levels. Travel may be required.

Qualifications

• BA/BS degree in HR or a related field.
• 3+ years of management experience in HR disciplines (comp/benefits, policies, labor law, employee relations).
• Indisputable personal work characteristics with the highest level of professionalism, objectivity, and integrity in all situations.
• Excellent communication skills to convey confidence and to collaborate with all levels - from associate to the executive level.
• Ability to manage competing priorities, adapt to change, and thrive in ambiguous situations.

Responsibilities

• Provide HR support to the region focusing on associate relations, talent development, performance management and compliance.
• Partner with field leaders on solutions to staffing, retention and ER issues with strategic and tactical guidance.
• Support Company-wide initiatives to help teams achieve goals and deliver results.
• Train Managers on HR practices including coaching, discipline and hiring.
• Ensure Retail HR operations adhere to legal standards and practices.
• Respond effectively to changes in business priorities and support business partners with change management.
• Occasional travel, including overnight stays.

Skills

HR leadership

Communication

Change management

Policy interpretation

Employee relations

Education

BA/BS degree in HR or related field

Job description

Why You’ll Love World Market

You won’t find a store and team like this anywhere else! We're passionate about our mission to delight customers with a unique, ever-changing marketplace of products from around the world. Our assortment is curated with stylish home décor, quality furniture, thoughtful gifts, time-honored handicrafts, and international food and beverage favorites. From handpicked finds to heartfelt teamwork, World Market is where uniqueness isn’t just celebrated—it’s what sets us apart. Our team means the world to us! We value authenticity, empowerment and respect and we take pride in what we do. If you’re looking for a collaborative, fast‑moving environment where your contributions are valued, growth is supported and you can have a little fun—you’ve found it! At this time we are only considering candidates currently based in the Central or Eastern time zones or candidates open to relocation.

What You’ll Do

The Regional Human Resources Manager will be responsible for managing all aspects of Human Resources for assigned markets (45+ stores). You will play a critical role in providing partnership and counsel to Field Leaders, Store Management and store team in developing HR solutions that enable a high-performance culture which provides exceptional customer experiences and delivers on the Company’s core values: Authentic, Empowering, Respectful. You will advise business partners on all aspects of human resources that relate to performance management, employee relations, compensation strategies, policy interpretation, safety, succession planning and recruitment.

• Provide HR support to the region by focusing on associate relations, talent development, performance management and compliance.
• Partner with field leaders on solutions to complex associate relations, staffing and retention issues and planning giving both strategic and tactical guidance.
• Support Company‑wide initiatives to help teams achieve goals and deliver results.
• Quickly build trust and rapport, maintaining a positive and productive relationship with associates at all levels.
• Monitor and ensure compliance on practices across all retail locations including hiring, onboarding, training, and associate engagement practices.
• Manage and resolve difficult issues while remaining objective in all matters. Identify core issues and make recommendations based on facts, performance, precedents, and laws.
• Train Managers on HR practices and procedures including coaching, discipline, and hiring.
• Ensure Retail HR operations adhere to legal standards and practices.
• Respond effectively to changes in business priorities and support business partners with change management.
• Effectively investigate and resolve associate complaints/concerns.
• Effectively conduct the majority of communication over the phone and virtually.
• Occasional travel, including overnight stays.

What You’ll Bring

• BA/BS degree, or comparable generalist HR work experience preferably in the retail industry.
• 3+ years of previous management experience in Human Resources or related field - versed in a broad range of HR disciplines (comp/benefits, HR policies/procedures, labor law, employee relations, etc.).
• Indisputable personal work characteristics with the highest level of professionalism, objectivity, and integrity in all situations.
• Excellent communication skills to convey confidence and to collaborate with all levels - from associate to the executive level.
• Ability to manage competing priorities, adapt to change, and thrive in ambiguous situations.

Work Location: Remote. You will work remotely and may spend time in our Alameda, CA Home Office based on business needs.

Why We Love It

• Work life balance is a priority.
• Up to 30% employee discount.
• A fun and supportive work environment where you feel welcomed and safe.
• A culture of inclusion that empowers you to be your best authentic self.
• Opportunities to make an impact through your passions.
• Wellness Programs including virtual fitness classes, personal health advocates, coaches, gym discounts and more.
• Accrued Vacation and Sick Time.
• Eligible employees offered Medical and Dental Insurance, Vision Coverage, 401(k) Savings Plan, Commuter Benefits, Employee Assistance and more.

CA Pay Range is $110k-$120k

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable laws, which depending on your location may include the Fair Credit Reporting Act, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the Los Angeles City Fair Chance Act.

An Equal Opportunity Employer It is the policy of World Market, LLC. to recruit, hire, train, promote, transfer and compensate our associates and provide all other conditions of employment including Company sponsored events without regard to race, color, creed, religion, national origin, age, sex, gender identity, genetic information, marital status, lawful alien status, sexual orientation, physical or mental disability, citizenship status, veteran status, employment status or any other basis prohibited by applicable law.

World Market is a national specialty retailer founded in San Francisco in 1958. We are beloved for our wide assortment of stylish, quality furniture, home decor, and thoughtful gifts in addition to offering one of the largest assortments of candy and international food and beverage favorites from around the world. We are especially renowned for our unparalleled Christmas Marketplace featuring traditional cakes, cookies, and candy from Europe and beyond as well as special and unique holiday decor, ranging from trendy and whimsical to time-honored and traditional. Our merchants search the globe for design inspiration, emerging trends, time-honored handicrafts, and foods and beverages that are beloved by different cultures and countries. Their mission is to provide a spirited shopping environment where customers can discover great quality and great value in our ever‑changing, unique marketplace. World Market currently operates over 240 stores across the country in addition to our ecommerce site (worldmarket.com). We plan to continue growing with more stores opening in more places!