Regional Hotel/Resort Engineer

American Cruise Lines; Portland (OR); On-site; USD 90,000 - 130,000; Full time

Job summary

American Cruise Lines seeks a Regional Hotel/Resort Engineer to oversee the aesthetic condition and quality of hotel spaces aboard our ships. You will travel to vessels during the season to inspect, evaluate, and repair areas in line with guest expectations and brand standards.

Reporting to the Director of Hotel Standards, you will lead hotel maintenance and refurbishment efforts regionally, coordinate with Hotel Operations, and supervise technicians and contracted crews to ensure timely,

Qualifications

• Hospitality experience maintaining hotel spaces on ships or in hotels.
• Strong knowledge of maintenance, building systems and construction principles.
• Valid driver’s license and English communication skills.
• Proficiency in Microsoft Office and internal software.
• US Coast Guard regulated pre-employment drug test.

Responsibilities

• Oversee preventative hotel maintenance for regional ships to minimize downtime.
• Supervise, schedule, evaluate, and develop maintenance and refurbishment staff.
• Prepare ship visit reports noting deficiencies and actions taken or planned.
• Manage contractors to ensure work meets terms and quality standards.
• Work with the Director of Hotel Standards on off-season refurbishment plans.
• Inspect all hotel furniture, fixtures and equipment to maintain brand quality.
• Coordinate with onboard teams on maintenance and refurbishment tasks.
• Establish timelines for moving in furniture and replacements.
• Facilitate communication between contractors, crew, and management.
• Perform final inspections before ships go back to service.

Skills

Hospitality experience

Organizational skills

Strong communication

Problem solving

Team leadership

Tools

Microsoft Office

Internal software

Job description

Position

Regional Hotel/Resort Engineer

Location

Portland, OR

# of Openings

1

Job Id

8471

The Regional Hotel/Resort Engineer is responsible for the overall aesthetic condition and quality of the hotel spaces onboard American Cruise Lines’ ships. The Engineer works closely with Hotel Operations and Hotel Maintenance and Refurbishment to keep the ships in good condition in accordance with the company’s standards and guest expectations. During the operating season the Engineer will travel to the ships to evaluate, inspect and repair all hotel spaces that require attention. During the planned layup season the Engineer will oversee regional refurbishment, maintenance and repair projects to prepare the ships to return to service in good working order and improved vessel quality. This position is part of the Hotel Maintenance and Refurbishment Team and reports to the Director of Hotel Standards

At American Cruise Lines, we are driven by our values—Optimism, Commitment, Patriotism, and Merit. These values shape our culture, our service, and our people, guiding us as we work together to Share America’s Story on the finest ships.

Responsibilities

• Oversee a comprehensive preventative hotel maintenance program for a group of passenger vessels in a region to minimize downtime and enhance guest experience.
• Supervise, schedule, evaluate, and develop hotel maintenance and refurbishment technicians and project managers
• Prepare ship visit reports after each visit listing deficiencies that were noted and corrective action taken or planned
• Manage hired contractors to ensure that all work scheduled is completed and acceptable to the agreed terms and conditions
• Works with the Director of Hotel Standards to establish off season repairs and planned refurbishment projects in accordance with life cycle schedule
• Inspection of all hotel furniture, fixtures and equipment to maintain brand quality
• Resolve issues that are assigned from the Hotel Maintenance ticket system
• Provide guidance and assistance to onboard teams in working on maintenance and refurbishment items
• Establish timelines for moving in of furniture, fixtures, and replacement items
• Facilitate effective communication between contractors, crew, and management
• Perform final inspections to ensure quality and assurance of work completed prior to ships delivery
• Available for weekly meetings with Hotel Operations Managers and Hotel Development Team when needed
• Build Teamwork across Marine, Hotel, and Engineering Operations
• Performs other duties as assigned

Qualifications

• Prior hospitality experience maintaining and repairing public spaces and guest rooms at hotels or on cruise Ships
• Strong working knowledge of maintenance, building systems and construction principles
• Valid driver’s license
• Organizational skills and excellent verbal and written communication skills (English)
• Proficiency in Microsoft Office, ability to use internal software and provided technology
• US Coast Guard regulated pre-employment drug test

Attributes for Success

• Ability to identify, manage, and solve problems
• Ability to hold people accountable
• Ability to manage multiple competing deadlines
• Consistent, accountable, confident, assertive, and committed

Work Schedule

• Remote traveling to ships
• Must be located near a major airport within the selected region