Regional Hospitality Hub Leader

Landing; Washington; On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

Stock Options

Competitive compensation

Vehicle and cell phone stipend

Comprehensive benefits

Retirement plan (401(k))

Paid time off

Travel perk: Landing Stays

Job summary

Landing is seeking a regional hospitality leader to oversee General Managers across multiple markets, setting standards for guest experience, property quality, and operational execution. You will report to the Regional Field Director and serve as the connective layer between market operations and company leadership.

You will own outcomes, build the playbook with your team, and drive performance across regions, including partnerships with OTA platforms, ensuring top-notch guest experiences and

Qualifications

• Experience leading managers across markets
• Ability to develop people and drive performance
• Strong operational instincts with KPI focus
• Comfort with ambiguity in a growth-stage company

Responsibilities

• Oversee General Managers across multiple markets
• Set standards for member experience and property quality
• Manage housekeeping performance and partner relationships
• Own hub KPIs like NPS, CSAT, cleaning quality, and growth
• Lead new property onboarding and market launches
• Provide weekly performance reporting to leadership
• Develop career paths for General Managers

Skills

Multi-market leadership

Team leadership

Operational KPIs

Decision-making under ambiguity

Travel readiness

Job description

Landing is seeking a regional hospitality leader to oversee General Managers across multiple markets, setting standards for guest experience, property quality, and operational execution. You will report to the Regional Field Director and serve as the connective layer between market operations and company leadership.

You will own outcomes, build the playbook with your team, and drive performance across regions, including partnerships with OTA platforms, ensuring top-notch guest experiences and