Regional Hospitality Accounts Growth Manager

Libbey; Detroit (MI); Presencial; USD 90.000 - 130.000; Jornada completa

Descripción de la vacante

Libbey is seeking a Hospitality Accounts Manager to drive growth and manage hospitality sales across the Eastern U.S., targeting regional corporate offices, management companies, GPOs, and hotel properties. You will collaborate with internal Libbey partners to serve the foodservice and hospitality channel.

The role requires a motivated sales professional with virtual office skills, ready to build strategic plans, manage accounts, travel up to 40%, and contribute to growth for Libbey's tabletop

Formación

• Bachelor's degree preferred in Business, Marketing, Hospitality, or related field.
• 5+ years of foodservice, hospitality, distribution, consumer products, or related B2B sales experience.
• Experience managing chain, multi-unit, regional, or national account relationships.
• Proven track record of growing customer accounts and achieving sales objectives.
• Strong business acumen with experience in account planning, forecasting, pricing, and contract negotiations.
• Ability to analyze sales trends, customer performance, and market opportunities to support business growth.
• Strong relationship-building skills with the ability to influence and collaborate with customers and internal stakeholders.
• Excellent communication, presentation, and negotiation skills.
• Ability to manage multiple priorities in a fast-paced environment.

Responsabilidades

• Manage and grow a portfolio of strategic chain, multi-unit, and restaurant group accounts with responsibility for achieving sales, profitability, and share growth objectives.
• Develop and execute customer-specific business plans that align Libbey's solutions with customer priorities, growth initiatives, and operational needs.
• Build and expand relationships with key decision-makers across purchasing, culinary, beverage, operations, supply chain, and executive leadership functions.
• Identify, prioritize, and capitalize on opportunities to increase product adoption, expand category penetration, and drive incremental revenue within assigned accounts.
• Serve as a trusted business partner to customers by bringing forward market insights, product solutions, and recommendations that support their business objectives.
• Lead annual account planning, business reviews, forecasting, pricing discussions, contract negotiations, and strategic growth initiatives.
• Partner with national and regional distribution organizations to strengthen marketplace execution, improve customer engagement, and expand market presence.
• Analyze customer performance, industry trends, market conditions, and competitive activity to identify opportunities, address risks, and inform business decisions.
• Collaborate cross-functionally with Product Management, Marketing, Supply Chain, Customer Service, and Operations to deliver effective solutions and execute key customer initiatives.
• Influence internal stakeholders and resources to ensure alignment, responsiveness, and successful execution of customer growth plans.
• Represent Libbey at customer meetings, industry events, trade shows, and networking opportunities to strengthen relationships and identify emerging business opportunities.
• Maintain accurate account strategies, opportunity pipelines, forecasts, and customer information within CRM and company systems.
• Support continuous improvement efforts by sharing customer insights, market intelligence, and recommendations that contribute to business and commercial strategy.
• Demonstrate Libbey's values through collaboration, inclusion, innovation, accountability, and customer focus.

Conocimientos

Relationship-building

Communication

Negotiation

Account planning

Educación

Bachelor's degree in Business, Marketing, Hospitality, or related field

Herramientas

CRM systems

Microsoft Office

Sales planning tools

Descripción del empleo

Libbey is seeking a Hospitality Accounts Manager to drive growth and manage hospitality sales across the Eastern U.S., targeting regional corporate offices, management companies, GPOs, and hotel properties. You will collaborate with internal Libbey partners to serve the foodservice and hospitality channel.

The role requires a motivated sales professional with virtual office skills, ready to build strategic plans, manage accounts, travel up to 40%, and contribute to growth for Libbey's tabletop