Regional Healthcare Ops Director – Multi-Site (Car & Relocation)

Compass Group USA; Macon (GA); On-site; USD 140,000 - 155,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance/AD

Disability Insurance

Retirement Plan

Flexible Time Off

Paid Parental Leave

Holiday Time Off

Personal Leave

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

FSAs

Job summary

Unidine Healthcare in Gainesville, GA seeks a Regional Director of Operations to lead a portfolio of healthcare foodservice accounts. The role covers 4 acute care hospitals, 3 long-term care communities, and 1 behavioral health facility within 45 minutes of Gainesville, with minimal overnight travel.

You will coach site leaders, strengthen client partnerships, and drive operational, financial, and patient satisfaction outcomes regionally. Travel is regular within the territory as needed.

Qualifications

• Multi-unit leadership experience in healthcare foodservice, including acute care, long-term care, rehabilitation, or behavioral health environments.
• Proven success managing large-scale operations, budgets, and client relationships.
• Strong financial acumen with experience driving operational and profitability improvements.
• Demonstrated ability to develop high-performing teams and build leadership bench strength.
• Excellent communication, relationship-building, and influencing skills.
• Strategic thinker with strong analytical and problem-solving abilities.
• Experience leading change and driving measurable improvements in service, quality, and financial performance.

Responsibilities

• Lead, mentor, and develop Directors of Dining Services and healthcare foodservice leaders across multiple locations.
• Drive exceptional patient, resident, visitor, and retail dining experiences while ensuring high standards of quality, safety, and hospitality.
• Build and maintain strong relationships with hospital executives, long-term care administrators, and key client stakeholders.
• Oversee operational performance, regulatory compliance, food safety, quality assurance, and client satisfaction initiatives.
• Own financial performance for the region, including budgeting, forecasting, labor management, and P&L accountability.
• Support recruitment, succession planning, performance management, and leadership development activities.
• Collaborate with regional and corporate teams to implement strategic initiatives and share best practices.
• Serve as the primary point of escalation for operational and client concerns.
• Drive performance against key metrics, including patient satisfaction, employee engagement, safety, retention, and profitability.
• Partner with business development and retention teams during client presentations, renewals, and contract discussions.
• Foster a culture of accountability, inclusion, continuous improvement, and service excellence.

Skills

Multi-unit leadership

Operations management

Financial management

Team development

Communication skills

Strategic thinking

Change leadership

Microsoft Office

Tools

Microsoft Office

Job description

Unidine Healthcare in Gainesville, GA seeks a Regional Director of Operations to lead a portfolio of healthcare foodservice accounts. The role covers 4 acute care hospitals, 3 long-term care communities, and 1 behavioral health facility within 45 minutes of Gainesville, with minimal overnight travel.

You will coach site leaders, strengthen client partnerships, and drive operational, financial, and patient satisfaction outcomes regionally. Travel is regular within the territory as needed.