Regional General Manager - Multi-Store Ops (TX)

Vape City; San Antonio (TX); On-site; USD 70,000 - 100,000; Full time

Job summary

Vape City in Texas seeks a General Manager (GM) to oversee 3-5 District Managers, covering 15-25 stores, and ensure districts meet company standards and performance goals. The GM will lead scheduling, staffing, and operational coordination, drive district-wide sales, and maintain professional communication across all districts while upholding company policies.

Reliable transportation and the ability to work full-time with a 50+ hour schedule are required.

Qualifications

• Experience managing employees and retail/business operations.
• Excellent verbal communication.
• Professional appearance and demeanor.
• Strong leadership, time management, and communication skills.

Responsibilities

• Conduct store and DM visits to verify performance, compliance, and cleanliness.
• Review and approve promotions, demotions, quits, and terminations.
• Assist with scheduling, staffing coverage, and operational coordination.
• Manage group chats and ensure professional communication across districts.
• Hold regular conferences with Operations Management to address issues, goals, and results.
• Drive district-wide sales performance and accountability to targets.
• Report maintenance issues and service outages promptly and ensure follow-through.
• Escalate HR or operational concerns when necessary.
• These are primary duties but not an all-inclusive list of responsibilities.

Skills

People management

Retail operations

Verbal communication

Leadership

Time management

Job description

Vape City in Texas seeks a General Manager (GM) to oversee 3-5 District Managers, covering 15-25 stores, and ensure districts meet company standards and performance goals. The GM will lead scheduling, staffing, and operational coordination, drive district-wide sales, and maintain professional communication across all districts while upholding company policies.

Reliable transportation and the ability to work full-time with a 50+ hour schedule are required.