Multi-District Operations Manager

Vape City; Tyler (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

Vape City in Texas is seeking a General Manager to lead 3–5 District Managers across 15–25 stores, ensuring districts meet company standards, performance goals and clear communication.

This full-time role requires hands-on leadership, scheduling, staffing coverage, and operational coordination. You will conduct visits, review promotions, drive sales, and address HR concerns while reporting results to Operations Management.

Qualifications

• Experience managing employees and retail/business operations.
• Excellent verbal communication
• Professional appearance and demeanor
• Strong leadership, time management, and communication skills

Responsibilities

• Conduct regular store and DM visits to verify performance, compliance, and cleanliness
• Review and approve status change forms (promotions, demotions, quits, terminations)
• Assist with scheduling, staffing coverage, and operational coordination
• Manage group chats and ensure professional communication across districts
• Hold regular conferences with Operations Management to address issues, goals, and results
• Drive district-wide sales performance and hold teams accountable to targets
• Report maintenance issues and service outages promptly and ensure follow-through
• Escalate HR or operational concerns when necessary
• These are primary duties but not an all-inclusive list of responsibilities.

Job description

Vape City in Texas is seeking a General Manager to lead 3–5 District Managers across 15–25 stores, ensuring districts meet company standards, performance goals and clear communication.

This full-time role requires hands-on leadership, scheduling, staffing coverage, and operational coordination. You will conduct visits, review promotions, drive sales, and address HR concerns while reporting results to Operations Management.