Regional General Manager – Home Improvement

Infinity by Marvin; Acton (MA); On-site; USD 195,000 - 230,000; Full time

Benefits offered by this job

Health insurance

401(k) retirement match

Paid holidays

Paid parental leave

Profit sharing

Wellbeing account

Better Living Day

Job summary

Infinity Replacement by Marvin, a premium window and door replacement leader, seeks a Regional General Manager to own the Northeast region’s growth and operations. You will lead cross-functional teams, drive revenue, and ensure exceptional customer experience from consultation to installation.

The role demands entrepreneurial leadership, P&L oversight, and a track record in construction/home improvement contexts, with a focus on scalability and operational excellence.

Qualifications

• Proven leadership with ownership mindset and entrepreneurial drive.
• Experience managing P&L, operations, and sales performance.
• Background in construction or home improvement preferred.
• Ability to lead cross-functional teams including sales, contractors, and operations.
• Strong problem-solving skills and ability to manage complex customer situations.
• Willingness to obtain EPA Lead‑Safe, OSHA 10 certifications.

Responsibilities

• Own full P&L responsibility for the region and drive revenue growth.
• Lead day-to-day market operations aligning sales, installation, and project management teams.
• Identify opportunities to grow the business leveraging performance data and KPIs.
• Partner with finance, operations, and marketing on budgeting, forecasting, and strategy.
• Ensure best-in-class customer experience from sale through installation and service.
• Resolve escalated customer or project issues with professionalism and urgency.
• Build, coach, and lead high-performing teams across sales, project management, and installation.
• Allocate resources to support timely, high-quality project completion.
• Oversee warehouse operations, inventory management, and job readiness.

Skills

Leadership

P&L management

Operations management

Sales performance

Team building

Cross-functional leadership

Problem solving

Customer experience

Education

Bachelor’s degree

Tools

CRM software

Job description

Job Overview

Infinity Replacement by Marvin is a leader in premium window and door replacement, partnering with homeowners to deliver a seamless, high-quality experience from consultation through installation. Backed by the trusted Marvin brand, we specialize in full-service replacement solutions with a focus on craftsmanship, customer service, and operational excellence.

We are seeking a Regional General Manager to lead our Northeast Region. This is a high-impact leadership role responsible for owning both the growth and operational success of the region.

If you’re an entrepreneurial leader who thrives on building teams, driving revenue, and delivering an exceptional customer experience—this is your opportunity to run a business within a business.

Why Infinity Replacement by Marvin

At Infinity Replacement by Marvin, you’ll have the opportunity to lead a region, build a team, and drive meaningful business results—all while representing a trusted, premium brand known for quality and customer experience.

Highlights of your role

• Own full P&L responsibility for the region, driving revenue growth and operational efficiency
• Lead day-to-day market operations, aligning sales, installation, and project management teams
• Identify opportunities to grow the business and improve processes, leveraging performance data and KPIs
• Partner with corporate teams (finance, operations, marketing) on budgeting, forecasting, and strategy
• Ensure a best-in-class customer experience from sale through installation and service
• Resolve escalated customer or project issues with professionalism and urgency
• Build, coach, and lead high-performing teams across sales, project management, and installation
• Allocate resources effectively to support timely, high-quality project completion
• Oversee warehouse operations, inventory management, and job readiness (kitting and staging materials)
• Maintain compliance with all licensing, training, and installation standards

You’re a good fit if you have (or if you can)

• Proven leadership experience with ownership mindset and entrepreneurial drive
• Experience managing P&L, operations, and sales performance
• Background in construction, home improvement, or related industry strongly preferred
• Ability to lead cross-functional teams including sales, contractors, and operations
• Strong problem-solving skills and the ability to manage complex customer situations
• Hands‑on sales experience is a plus
• Willingness to obtain required certifications (EPA Lead‑Safe, OSHA 10, etc.)
• Bachelor’s degree preferred (or equivalent experience)

What Makes You Successful

• You thrive in a role where you own the outcome
• You balance strategy with hands‑on execution
• You’re energized by building teams and scaling a market
• You lead with a customer-first mindset and high standards for quality

We invite you to see yourself at Marvin

From people to products, Marvin is committed to creating better ways of living. When you join this family‑owned and -led window and door company, you belong to a community full of opportunities.

For more than a century, we’ve been at the forefront of designing, building, and engineering premium, award‑winning products. Today, Marvin is also proud to have been named a Top Large Employer by Forbes Magazine two years in a row, in 2024 and 2025. With operations in 19 cities across North America, we manufacture Marvin’s quality products, including Infinity Replacement Windows and Doors, and TruStile Doors.

Together, we uphold our values and foster a culture where safety and the wellbeing of our people comes first. We take a better living approach with benefits to support you at work and beyond. From day one, you will enjoy health insurance, paid holidays, paid parental leave, a 401(k) retirement savings match and more!

Some of our unique and most popular benefits include:

• $300 annual wellbeing account to spend on what helps you feel happy + healthy
• Better Living Day! (a paid day off to go have some fun)
• Annual profit sharing – recognizing everyone’s contribution to Marvin’s success
• Giving at Marvin – participate in organized volunteer opportunities
• Brighter Days Fund – financial support from your colleagues and the Marvin family during personal hardships

Join the more than 8,000 Marvin team members to experience these benefits and more.

Marvin is an equal opportunity employer

Marvin is committed to creating an inclusive environment for all employees and applicants. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable laws. Applicants requiring reasonable accommodation for any part of the application and hiring process may contact us at [e-mail].

#infinity

#LI-LLB

Compensation

$195,000–$230,000 (including base salary of $150,000–$178,000 + bonus potential).