Associate Sales Manager

Infinity by Marvin; Middleburg Heights (OH); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Paid holidays

Paid parental leave

Car allowance

Mileage reimbursement

Job summary

Infinity Replacement, part of Marvin, seeks an Associate Sales Manager to lead and coach a field-based in-home sales team. You will observe and train 3–4 days per week, drive performance, and build strong client relationships across the replacement window/door segment.

You will partner with regional leadership to execute market strategies, recruit and onboard new reps, and ensure KPIs like close rates and sales volume improve while maintaining excellent customer satisfaction.

Qualifications

• 2+ years of experience leading sales teams.
• 2+ years of high performance in in-home sales.
• Strong organizational skills with the ability to manage time and schedules effectively.
• Excellent communication skills—verbal, nonverbal, and written.
• Valid driver’s license with a clean driving record.

Responsibilities

• Spend 75% of time in the field observing and coaching sales representatives.
• Conduct ride-alongs, role-playing exercises, and targeted training to improve performance.
• Build and maintain strong client relationships to encourage repeat/referral business.
• Lead weekly sales meetings focused on performance review and motivation.
• Assign customer appointments and manage sales rep schedules for efficiency.
• Recruit, train, and onboard new sales representatives to grow the team.
• Provide consistent performance feedback and support improvement plans with leadership.
• Use reporting tools to monitor metrics and drive accountability.
• Ensure compliance with SOPs and company policies.

Job description

Job Overview

Infinity Replacement is our dedicated replacement window and door business, bringing Marvin’s legacy of quality directly to homeowners. Through a direct-to-consumer model, we deliver premium fiberglass products, personalized in-home consultations, and professional installation—making the window replacement process simple, seamless, and satisfying.

We are seeking a dynamic and driven Associate Sales Manager to join our team and bring our purpose to life. In this critical leadership role, you will inspire, coach, and motivate a team of in-home sales professionals to deliver an exceptional customer experience. You’ll collaborate with National and Regional Sales leadership to implement market-level strategies that drive profitable growth in the replacement window and door segment.

Highlights of your role

• Spend approximately 75% of your time in the field (3–4 days/week) observing and coaching sales representatives
• Conduct ride-alongs, role-playing exercises, and targeted training to enhance sales performance
• Build and maintain strong client relationships to encourage repeat and referral business
• Lead weekly sales meetings focused on performance review and team motivation
• Assign customer appointments and manage sales rep schedules for optimal efficiency
• Recruit, train, and onboard new sales representatives to grow and strengthen the team
• Achieve key performance indicators including close rates and overall sales volume
• Provide consistent performance feedback and collaborate with leadership and HR on improvement plans
• Use reporting tools to monitor metrics and drive accountability across the team
• Ensure compliance with standard operating procedures and company policies
• Support regional marketing and sales initiatives with enthusiasm and follow-through
• Resolve sales and service issues promptly to maintain customer satisfaction

Why Join Us?

• Be part of a purpose-driven team focused on delivering excellence.
• Lead a high-impact team in a growing market.
• Enjoy opportunities for professional development and career growth.
• Car allowance and mileage reimbursement.

You’re a good fit if you have (or if you can)

• 2+ years of experience leading sales teams, with a proven track record of success
• 2+ years of high performance in in-home sales
• Strong organizational skills with the ability to manage time and schedules effectively
• Excellent communication skills—verbal, nonverbal, and written
• Comfortable using digital tools and sales technology to stay productive and connected
• Physically able to lift up to 50 lbs as needed
• Valid driver’s license with a clean driving record

We invite you to see yourself at Marvin

From people to products, Marvin is committed to creating better ways of living. When you join this family-owned and -led window and door company, you belong to a community full of opportunities.

For more than a century, we’ve been at the forefront of designing, building, and engineering premium, award-winning products. Today, Marvin is also proud to have been named a Top Large Employer by Forbes Magazine two years in a row, in 2024 and 2025. With operations in 19 cities across North America, we manufacture Marvin’s quality products, including Infinity Replacement Windows and Doors, and TruStile Doors. Together, we uphold our values and foster a culture where safety and the wellbeing of our people comes first.

We take a better living approach with benefits to support you at work and beyond. From day one, you will enjoy health insurance, paid holidays, paid parental leave, a 401(k) retirement savings match and more!

Some of our unique and most popular benefits include:

• $300 annual wellbeing account to spend on what helps you feel happy + healthy
• Better Living Day! (a paid day off to go have some fun)
• Annual profit sharing – recognizing everyone’s contribution to Marvin’s success
• Giving at Marvin – participate in organized volunteer opportunities
• Brighter Days Fund – financial support from your colleagues and the Marvin family during personal hardships

Join the more than 8,000 Marvin team members to experience these benefits and more.

Marvin is an equal opportunity employer

Marvin is committed to creating an inclusive environment for all employees and applicants. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable laws. Applicants requiring reasonable accommodation for any part of the application and hiring process may contact us at [e-mail].

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Compensation

$90,000 - $120,000 total compensation (base salary + bonuses)