Regional General Adjuster II

Crawford & Company; Dallas (TX); Hybrid; USD 80,000 - 120,000; Full time

Job summary

Crawford & Company in Dallas, TX seeks a Regional General Adjuster with 5+ years of related property claims experience to lead complex residential and commercial losses across Texas. The role combines field inspections with a hybrid work setup and a driving component.

You will handle investigations, negotiations, and claims management, needing strong communication, analytical skills, and the ability to work independently under variable schedules with possible after-hours and travel requirements.

Qualifications

• Requires two years college or equivalent education.
• Bachelor's degree preferred.
• Experience adjusting complex property or liability claims.
• Excellent knowledge of interpretation of insurance coverage, customs and practices.
• Strong verbal and written communication.
• Excellent attention to detail.
• Strong analytical and mathematical ability.
• Strong organizational and interpersonal skills.
• Must be licensed as required by state/local jurisdictions; valid driver's license.
• On-call schedule may be required; travel may be required.

Responsibilities

• Examine claims forms, policies and endorsements, client instructions and other records to determine coverage.
• Mentor adjusters and co adjusting losses with other staff.
• Investigates claims and assists other staff by interviewing claimants, witnesses and other interested parties; by obtaining official reports, by inspecting physical damage, by comparing claim information with evidence and/or by consulting with experts.
• Sets estimated loss values for clients.
• Prepares reports by collecting and summarizing information required by client, local, state and federal government and by Crawford & Company.
• Communicates adjustment recommendations to appropriate parties after determining liability.
• Recommends litigation when appropriate.
• Presents evidence and serves as an expert witness at legal proceedings.
• Maintains company reputation and insurance product integrity by complying with federal and state regulations and corporate quality standards.
• Maintains professional and technical knowledge through continuing education.
• Makes sales calls to solicit new business.

Skills

Property claims

Investigation

Negotiation

Claims management

Independent work

Communication

Customer service

Field inspections

Education

Two-year college

Bachelor's degree preferred

Job description

Lead Complex Property Claims Across Texas - Join Our Team as a Regional General Adjuster!

Location: Dallas, TX

Work Setup: Hybrid - Work From Home + Driving Role

What We're Looking For

5+ years of related property claims experience

Strong experience handling complex residential and commercial property losses

Excellent investigation, negotiation, and claims management skills

Ability to work independently and conduct field inspections

Strong communication and customer service abilities

• Requires two years college or an equivalent combination of education and experience; bachelor's degree preferred.
• Previous experience adjusting complex property or liability claims. General experience level in excess of 10 years handling claims or working within industry segment.
• Excellent knowledge of interpretation of insurance coverage, customs and practices.
• Good verbal and written communication skills.
• Excellent attention to detail.
• Strong analytical and mathematical ability.
• Strong organizational and interpersonal skills.
• Basic computer knowledge.
• Must be licensed as required by state and local jurisdictions. Must have a valid driver's license. Must complete designated courses while in position in order to advance.
• A variable schedule including on-call may be required. Depending on case load you may be required to work beyond normal business hours when necessary.
• Travel may be required during/outside of normal business hours when necessary.

#LI-JC3 #LI-Hyrbid

• Examines claims forms, policies and endorsements, client instructions and other records to determine coverage.
• Ability to mentor adjusters and co adjusting losses with other staff.
• Investigates claims and assisting other staff by interviewing claimants, witnesses and other interested parties; by obtaining official reports, by inspecting physical damage, by comparing claim information with evidence and/or by consulting with experts.
• Sets estimated loss values for clients.
• Prepares reports by collecting and summarizing information required by client, local, state and federal government and by Crawford & Company.
• Communicates adjustment recommendations to appropriate parties after determining liability.
• Recommends litigation when appropriate.
• Presents evidence and serves as an expert witness at legal proceedings.
• Maintains company reputation and insurance product integrity by complying with federal and state regulations and corporate quality standards.
• Maintains professional and technical knowledge through continuing education.
• Makes sales calls to solicit new business.