Overview
The Regional Director – Quality provides leadership for the assigned platforms’ clinical quality program. In partnership with physician leadership, the Regional Director – Quality supports clinical quality improvement, patient safety, clinician education, and quality governance. The Regional Director – Quality collaborates with facility partners, USAP’s d ata a nalytics team, and corporate leadership to advance quality initiatives and support physician-led clinical excellence.
POSITION SUMMARY:
The Regional Director – Quality provides leadership for the assigned platforms’ clinical quality program. In partnership with physician leadership, the Regional Director – Quality supports clinical quality improvement, patient safety, clinician education, and quality governance. The Regional Director – Quality collaborates with facility partners, USAP’s d ata a nalytics team, and corporate leadership to advance quality initiatives and support physician-led clinical excellence.
Job Highlights
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Lead s the platform's clinical quality program in collaboration with physician leadership.
- Support s implementation of local and enterprise quality initiatives.
- Identif ies opportunities to improve clinical quality and patient safety.
- Coordinate s platform participation in enterprise quality initiatives, as applicable.
- Manage s the case review process in collaboration with the local Clinical Quality Committee (CQC).
- Review s unexpected clinical outcomes, referrals, trends, and other quality concerns.
- Conduct s review of clinical events and recommend s opportunities for system or practice improvement.
- Escalate s issues through established governance pathways, as appropriate.
- Facilitate s the development and implementation of quality improvement initiatives.
- Evaluate s the effectiveness of quality improvement initiatives.
- Share s best practices across platforms .
- Develop s and coordinate s clinician education arising from quality initiatives, patient safety activities, case reviews, and other clinically relevant topics identified by the platform CQC.
- Orient s new clinicians to the platform’s q uality program.
- Support s the development, implementation, and ongoing review of clinical protocols and practice guidelines in collaboration with physician leadership.
- Review s patient satisfaction feedback and trends to identify opportunities to improve clinical quality and patient safety.
- Partner s with the d ata a nalytics team to define quality reporting needs, including relevant dashboards.
- Identif ies data-informed opportunities for improvement in collaboration with the platform CQC.
- Support s the platform CQC.
- Partner s with facility quality and physician leaders to advance quality initiatives, including representing the platform on facility quality committees, as appropriate.
- Coordinate s quality reporting required by facility and payor contracts and applicable regulatory agencies.
- Perform s other duties as assigned.
Qualifications
K NOWLEDGE/SKILLS/ABILITIES (KSAs):
- Bachelor’s degree in healthcare or related field required, master’s degree preferred.
- 5+ years’ progressively responsible healthcare quality experience, preferably in a physician practice, ambulatory, or perioperative setting.
- Knowledge of quality improvement principles and patient safety.
- Knowledge of Power BI preferred.
- Knowledge of healthcare regulatory and accreditation requirements relevant to physician practice.
- Knowledge of clinical quality review methodologies and quality governance processes.
- Ability to interpret quality data and trends.
- Strong written, verbal, and presentation skills.
- Ability to lead and facilitate committee discussions and communicate complex information to diverse audiences.
- Ability to build collaborative relationships with clinicians, facility leaders, and multidisciplinary teams.
- Experience leading quality improvement initiatives across multiple sites.
- Demonstrated ability to influence through collaboration and trust building.
- Demonstrated commitment to professionalism, integrity, confidentiality, and continuous improvement.
- Experience leading, mentoring, and developing a high-performing team.
- The physical demands described here are representative of those that may need to be met by an employee to successfully p er form the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Occasional Standing
- Occasional Walking
- Frequent Sitting
- Frequent hand, finger movement
- Use office equipment (in office or remote)
- Communicate verbally and in writing