Regional Director, Patient Transport Operations

Compass Group USA; Louisiana; On-site; USD 110,000 - 170,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Flexible Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Personal Leave

Job summary

Crothall Healthcare, a Compass Group company, is seeking a Regional Director of Operations to lead the Patient Transport region. You will plan objectives, ensure compliance with corporate and regional goals, and drive growth and profitability across the region.

Responsibilities include budgeting, financial analysis, staffing, contract compliance, and client relationship management to maximize regional performance and service quality.

Qualifications

• Bachelor's Degree or equivalent work experience required.
• Five+ years supervisory experience in housekeeping or service-related field with high customer/client contact required.
• Experience managing high volume or multi-unit operations.
• Budgeting, forecasting, sales experience preferred.
• Ability to communicate effectively in written format and oral presentations.
• Ability to multi-task and establish priorities.
• Ability to maintain organization in a changing environment.
• Exhibits initiative, responsibility, flexibility and leadership.
• Possess a thorough knowledge of contract administration and office procedures.
• Proficient in Windows based office software including Microsoft Office, Word, Excel, PowerPoint and Outlook.

Responsibilities

• Develops financial forecasts and balances programs and resources for districts and selected accounts within the region.
• Develops a business plan and budgets for the region.
• Controls overhead expenses within the region.
• Responsible for attainment of financial goals for the region.
• Reviews and analyzes financial statements, weekly operating reports, and other financial results.
• Recommends and manages capital requirements to maximize financial returns.
• Actively involved with sales survey pricing of business.
• Monitors future contract financial reviews and updates.
• Responsible for productivity and staffing that is appropriate to the regional and divisional goals.
• Monitors period analysis and initiates action plans as necessary.
• Maintains and supports client satisfaction at a level that ensures account retention.
• Maintains an active stewardship program at multiple levels within the region.
• Administers required client/customer surveys (and other feedback instruments) and responds in a timely and effective manner.
• Promotes client awareness of program alternatives and the availability of corporate resources.
• Monitors and ensures compliance with the provisions of client contracts.
• Assists in customizing programs to meet each account's unique needs as required.

Skills

Effective communication

Multi-tasking

Leadership

initiative

Education

Bachelor's Degree or equivalent

Tools

Microsoft Office

Word

Excel

PowerPoint

Outlook

Job description

Crothall Healthcare, a Compass Group company, is seeking a Regional Director of Operations to lead the Patient Transport region. You will plan objectives, ensure compliance with corporate and regional goals, and drive growth and profitability across the region.

Responsibilities include budgeting, financial analysis, staffing, contract compliance, and client relationship management to maximize regional performance and service quality.