Regional Director - Ops MGMT

OnTrac; Chantilly (VA); Remote; USD 180,000 - 225,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) retirement plan with company  &

Flex vacation with tenure-based accrui

Job summary

OnTrac is hiring a Regional Director. This remote role leads regional operations, drives profitability, and aligns facilities with strategic goals across multiple sites. You’ll manage budgets, coach leaders, and ensure safety, service quality, and strong customer partnerships.

You will guide teams, develop growth strategies, and foster an inclusive culture while collaborating with clients and internal stakeholders. A strong background in marketing leadership and ABM is highly valued.

Qualifications

• Bachelor’s degree or equivalent experience.
• 5–7 years in outbound demand generation, ABM, or multi-channel B2B marketing.
• Hands-on experience designing and executing innovative marketing programs leveraging frontier technologies including ABM platforms (Demandbase), marketing automation tools (Salesforce Account Engagement), and personalization engines (Optimizely).
• Demonstrated use of marketing AI tools for personalization and optimization.
• Proven success managing budgets, agencies, and campaign operations.
• Strong analytical skills and ability to interpret campaign performance data.
• Ability to travel as needed for client meetings, trade shows, and industry events.

Responsibilities

• Oversee regional operations: Lead operations across assigned regions, ensuring facilities meet performance, quality, safety, and service expectations.
• Own financial performance: Manage full budget and cost center responsibilities, reviewing activities, costs, and operations to optimize spend, increase revenue, and improve profitability.
• Set metrics and action plans: Establish performance metrics, organizational structure, employee engagement plans, and action steps to support regional goals.
• Align strategy and growth: Connect productivity and revenue goals to the broader organizational plan, creating processes and structures that support current operations and projected growth.
• Evaluate and improve performance: Regularly review regional results and revise plans, processes, and priorities to meet business objectives.
• Lead safety and employee welfare: Maintain accountability for employee safety and welfare across the region, reinforcing safe operating practices and expectations.
• Build customer relationships: Work directly with customers and represent OnTrac professionally to build, establish, and maintain strong customer partnerships.
• Develop regional leaders: Mentor, coach, train, and support General Managers, direct reports, and operations staff while managing performance and building leadership capability.
• Promote an engaging culture: Foster teamwork, empower others, and promote a positive work environment built on respect and dignity.

Skills

Outbound demand generation

ABM

Multi-channel marketing

Marketing analytics

Education

Bachelor’s degree or equivalent experience

Tools

Demandbase

Salesforce Account Engagement

Optimizely

Job description

OnTrac is hiring a Regional Director!

Are you eager to join a dynamic and expanding company where you can both learn and make a meaningful impact? If you possess a strong sense of empathy, enjoy assisting others, thrive in a fast-paced environment, and excel at problem-solving.

Founded in 1986, OnTrac has evolved into the leading provider of same-day and next-day delivery services in the U.S. for premier e-commerce and product-supply businesses, including five of the largest retailers in the U.S.

Location:

Remote - This position may be performed remotely in states where the company is authorized to employ individuals.

Compensation:

The expected starting base pay range for this position is $180,000 - $225,000, with full potential base salary range over a successful candidate’s tenure in the position of $180,000 - $270,000. Actual compensation will be determined based on experience, skills, internal equity, and other job-related factors.

This position may also be eligible for bonus, commission, or other incentive compensation in accordance with the terms of the applicable plan of up to a 30% Bonus Target.

Employment Logistics:

The Regional Director of Operations is accountable for the overall operations, financial performance, and staff leadership across an assigned market. This role oversees operational execution across multiple facilities, ensuring quality outcomes for OnTrac, its customers, vendors, and employees. The Regional Director manages budget and cost center performance, aligns productivity and revenue goals with organizational objectives, and builds the structure, processes, and action plans needed to support current operations and future growth.

Unpacking the Benefits:

Employees are eligible for a comprehensive benefits package which may include:

• Medical, dental, and vision insurance
• Life and short- and long-term disability coverage
• 401(k) retirement savings plan with company match
• Flex vacation in states other than CA, CO, IL, MA, MT, and NE, with accruals up to 96 hours for first year of employment with tenure-based increases up to 160 hours
• Two (2) floating holidays per year
• Paid sick leave*
• Six (6) paid company holidays
• Two (2) weeks paid pregnancy disability leave, four (4) weeks paid parental bonding leave
• Additional wellness and employee assistance programs

Benefits eligibility and offerings are subject to the terms and conditions of the applicable plans and company policies.

The Must-Haves:

• Bachelor’s degree or equivalent experience.
• 5–7 years in outbound demand generation, ABM, or multi-channel B2B marketing
• Proven hands-on experience designing and executing innovative marketing programs leveraging frontier technologies, including ABM platforms (Demandbase), marketing automation tools (Salesforce Account Engagement), and personalization engines (Optimizely).
• Demonstrated use of marketing AI tools for personalization and optimization
• Proven success managing budgets, agencies, and campaign operations
• Strong analytical skills and ability to interpret campaign performance data
• Ability to travel as needed for client meetings, trade shows, and industry events

Your Mission in Motion:

A summary of key responsibilities for the role is outlined below. Additional duties may be assigned as needed to support business objectives.

• Oversee regional operations: Lead operations across assigned regions, ensuring facilities meet performance, quality, safety, and service expectations.
• Own financial performance: Manage full budget and cost center responsibilities, reviewing activities, costs, and operations to optimize spend, increase revenue, and improve profitability.
• Set metrics and action plans: Establish performance metrics, organizational structure, employee engagement plans, and action steps to support regional goals.
• Align strategy and growth: Connect productivity and revenue goals to the broader organizational plan, creating processes and structures that support current operations and projected growth.
• Evaluate and improve performance: Regularly review regional results and revise plans, processes, and priorities to meet business objectives.
• Lead safety and employee welfare: Maintain accountability for employee safety and welfare across the region, reinforcing safe operating practices and expectations.
• Build customer relationships: Work directly with customers and represent OnTrac professionally to build, establish, and maintain strong customer partnerships.
• Develop regional leaders: Mentor, coach, train, and support General Managers, direct reports, and operations staff while managing performance and building leadership capability.
• Promote an engaging culture: Foster teamwork, empower others, and promote a positive work environment built on respect and dignity.

Paving your way to your success:

• You analyze data effectively, using operational and financial insights to guide decisions and improve regional performance.
• You communicate clearly and professionally, presenting information and responding to questions across corporate, customer, and employee audiences.
• You build collaborative relationships, working closely with customers, leaders, vendors, and internal teams to achieve shared outcomes.
• You lead through others, coaching and developing managers while holding teams accountable for performance, safety, and engagement.
• You bring strong business judgment and regional leadership, balancing cost, service, growth, and employee experience across multiple facilities.

Posting Timeline:

This job posting is anticipated to remain open for at least 15 days from the date of posting

Disclosures:

*Washington state employees are eligible for up to 56 hours of paid sick leave annually.

The salary range above represents the national range for this position. The salary range may be inclusive of several career levels at OnTrac, and the actual base salary offered may vary depending on several factors including, but not limited to: Geographic location, candidate experience and qualifications, job-related skills and competencies, market alignment, and financial considerations.

Compensation decisions are made based on the specific circumstances of each hire to ensure fair and competitive pay.

OnTrac is proud to be an Equal Opportunity Employer

Lasership, Inc. dba OnTrac Final Mile with its affiliates, including OnTrac Logistics, Inc. (collectively, 'OnTrac' or the 'Company') is an equal opportunity employer. We value diversity and welcome applications from individuals of all backgrounds, abilities, and experiences. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or age. Join us in our commitment to creating a diverse and inclusive workplace.