Regional Director of Operations | Puerto Rico

Joella; San Juan (PR); On-site; USD 150,000 - 170,000; Full time

Benefits offered by this job

Daily Pay

Health Insurance options

401(k) Plan + Company Match

Paid Time Off

Holiday Pay

Pet Insurance

Employee Assistance Program

Discount marketplace

Job summary

Schulte Hospitality Group is seeking a Regional Director of Operations for Puerto Rico. This role leads multi-property operations with a focus on hospitality excellence, financial stewardship, and team development within SHG’s growing portfolio.

The ideal candidate has GM-level experience in comparable properties, a Bachelor’s in Hospitality Management or Business, and a proven track record of driving guest satisfaction, revenue, and operational standards in fast-paced environments.

Qualifications

• Previous GM orArea GM experience at a similar size hotel.
• Bachelor's Degree in Hospitality Management or Business preferred.

Responsibilities

• Managing budgets and financial plans and controlling expenditure for multiple properties.
• Maintaining statistical and financial records
• Setting and achieving sales and profit targets
• Recruiting, training, and monitoring staff
• Planning work schedules for individuals and teams
• Appropriately responding to and resolving guest concerns
• Addressing problems and troubleshooting
• Ensuring events and conferences run smoothly
• Hotel asset preservation: supervising maintenance, renovations, and furnishings
• Maintaining relationships with contractors, vendors and suppliers
• Ensuring a safe and secure environment for all guests and associates
• Maintaining brand guideline compliance and service standards
• Ensuring licensing, health & safety, and other statutory regulations compliance

Skills

Leadership

Budgeting

Communication

Financial savvy

Microsoft Office

Team management

Multi-tasking

Education

Bachelor's Degree in Hospitality Management or Business

Job description

Regional Director of Operations | Puerto Rico

Job Description

Schulte Hospitality Group is seeking a n energetic , experienced, and hands on Regional Director of Operartions to join our team! SHG is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!

What's in it for you? When you join SHG you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development . We want you to feel engaged, empowered , and excited to grow with us . After all, we believe our greatest and most valuable asset is our people ! SHG provides a rewarding, fun and flexible work environment, exciting perks , an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including , but not limited to:

• Work Today, Get Paid today, with Daily Pay!
• Free Tele medicine and Virtual Mental Health care access for a ll Associates starting day one!
• Multiple Health Insurance and Life Insurance options
• 401 k Plan + Company Match for eligible associates
• Paid Time Off
• Holiday Pay
• Pet Insurance
• Employee Assistance Program
• Schulte Savings Marketplace Discounts on event tickets , electronics, gym memberships + more!

Our Company: Schulte Hospitality Group is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse tea m of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries . Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants .

Job Duties and Responsibilities

• Managing budgets and financial plans and controlling expenditurefor multiple properties
• Maintaining statistical and financial records
• Setting and achieving sales and profit targets
• Recruiting, training, and monitoring staff -
• Planning work schedules for individuals and teams
• Appropriately responding to and resolving guest concerns
• Addressing problems and troubleshooting
• Ensuring events and conferences run smoothly -
• Hotel Asset preservation. Including but not limited to: Supervising maintenance, supplies, renovations, and furnishings
• Maintaining relationships with contractors, vendor and suppliers
• Ensuring a safe and secure environment for all guests and associates
• Maintaining appropriate inspections of the property as identified by the organization and brand
• Ensure the property meets brand guidelines and expectations for service and all standards
• Ensuring compliance with licensing laws, health and safety, and other statutory regulations
• Perform various other duties as assigned to meet business objectives

Education and Experience

• Previous experience as General Manager or Area General Manager at a similar size and type of hotel
• Bachelor's Degree in Hospitality Management or Business preferred.

Knowledge, Skills and Abilities

• Ability to communicate effectively verbally and in writing
• Demonstrated ability to lead a team
• Excellent attention to detail
• Financial savvy
• Proficient in Microsoft Office products
• Ability to working in a faced paced environment with the ability to multi-task

* The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position . Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.

* Schulte Hospitality Group is an Equal Opportunity Employer.

Location

HH San Juan-21171

Position Type

Full-time

Compensation Range

$150,000 - $170,000