Regional Director of Operations-Midwest

Transdev; Chicago (IL); On-site; USD 159,000 - 182,000; Full time

Benefits offered by this job

Vacation

Sick days

Holidays

Health insurance

401(k)

Job summary

Transdev seeks a Regional Director of Operations for the Midwest to provide strategic direction and operational oversight across multiple locations. This role requires extensive travel within the Midwest and residency there or willingness to relocate.

The position offers a competitive compensation package with bonus eligibility up to 20% and comprehensive benefits, reflecting the scale and complexity of the regional operations.

Qualifications

• 5+ years of operational leadership experience, preferably within public transportation, transit, logistics, fleet operations, or related industries.
• Proven experience managing multiple locations with diverse operational requirements.
• Strong leadership, problem-solving, analytical, negotiation, and decision‑making skills.
• Knowledge of safety management systems and applicable federal/state regulations.
• Experience with employee and labor relations in union and non‑union environments.
• Proficiency in Microsoft Excel and the Microsoft Office Suite.
• Excellent verbal, written, and presentation skills.
• Bachelor's degree preferred or equivalent combination of education and relevant industry experience.

Responsibilities

• Demonstrate safety management expertise and ensure compliant operations across locations.
• Develop and maintain client relationships, including planning, performance, and issue resolution.
• Support recruitment, retention, and engagement to maintain employer‑of‑choice status.
• Resolve operational challenges through accountability, delegation, and timely decisions.
• Lead employee relations, motivate teams, and drive initiatives aligned to goals.
• Foster relationships with employees and support workforce planning, recruiting, and retention.
• Lead labor relations activities including arbitration and bargaining agreement administration.
• Conduct facility evaluations and recommend improvements as needed.
• Serve as a visible leader with clients, government agencies, and public officials.
• Maintain records related to regulatory compliance and internal reporting.
• Collaborate with regional teams to optimize performance across the Midwest.

Skills

Operational leadership

Multi-site management

Safety management

Employee relations

Microsoft Excel

Negotiation

Decision making

Communication

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

Job description

Regional Director of Operations-Midwest

Transdev is seeking a Regional Director of Operations to lead and support operations throughout the Midwest Region. In this critical leadership role, you will provide strategic direction, operational oversight, and support to ensure locations across the region have the resources, guidance, and leadership necessary to achieve exceptional safety, service, and financial performance.

Please note: This is not a remote position and requires extensive travel throughout the Midwest Region . Candidates must reside within the Midwest Region or be willing to relocate to support regional business operations and travel requirements

Transdev is proud to offer:

• Competitive compensation package of minimum $159,000 – maximum $182,000
• Eligible for an annual bonus of up to 20%

Benefits include:

• Vacation: minimum of two (2) weeks
• Sick days: 5 days
• Holidays: 12 days; 8 standard and 4 floating
• Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, and voluntary long-term disability.

Benefits may vary depending on the location policy. The above represents the standard Corporate Policy.

Key Responsibilities

• Demonstrate expertise in safety management practices and maintain a strong focus on safe operations across all locations while ensuring compliance with federal, state, and local regulations.
• Develop and maintain client relationships, including operational planning, service performance, P&L management, client communication, and issue resolution.
• Promote Transdev's Purpose and Culture while supporting employee recruitment, retention, and engagement initiatives to maintain employer-of-choice status.
• Resolve operational challenges through accountability, effective delegation, sound judgment, and timely decision‑making.
• Provide leadership in employee relations matters, motivating teams and driving initiatives that support corporate goals and business objectives.
• Foster strong relationships with employees and support best practices in workforce planning, recruiting, and retention.
• Lead labor relations activities, including grievance resolution, arbitrations, collective bargaining agreement administration, and compliance with Freedom of Association policies.
• Conduct facility evaluations and operational assessments, recommending improvements or alternative facilities when necessary to support business needs.
• Serve as a visible leader with clients, community organizations, government agencies, and public officials.
• Maintain all required records related to regulatory compliance, personnel administration, and internal reporting requirements.
• Collaborate with regional support teams and senior leadership to optimize operational performance across the Midwest Region.

Qualifications

Required

• 5+ years of operational leadership experience, preferably within public transportation, transit, logistics, fleet operations, or related industries.
• Demonstrated experience managing multiple locations with diverse operational requirements.
• Strong leadership, problem-solving, analytical, negotiation, and decision‑making skills.
• Proven knowledge of safety management systems and applicable federal and state regulations.
• Experience with employee relations and labor relations in union and non‑union environments.
• Proficiency in Microsoft Office Suite, including advanced Excel skills.
• Excellent verbal, written, and presentation skills.
• Bachelor's degree preferred or equivalent combination of education and relevant industry experience.

Preferred

• Experience within public transit, paratransit, shuttle transportation, school transportation, or passenger transportation operations.
• Multi‑site P&L responsibility.
• Experience working with public‑sector clients and government agencies.
• Experience leading unionized workforces.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodation for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact [e-mail]

Drug‑free workplace:

Transdev maintains a drug‑free workplace. Applicants must:

• Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
• Successfully pass a pre‑employment drug screen.

About Transdev

Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.

Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move everyday thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at www.TransdevNA.com or watch an overview video at https://youtu.be/ilO5cv0G4mQ

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

California applicants: Please Click Here for CA Employee Privacy Policy.

Drug-free workplace

If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.

California applicants: Please Click Here for CA Employee Privacy Policy.