Regional Director of Operations (East) - MultiPro Property Solutions

Valet Living; Jacksonville (FL); Presencial; USD 135 000 - 150 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health benefits

401k with company match

Flexible time off

Tuition reimbursement

Pet insurance

Professional development resources

Referral bonuses

Resumo da oferta

MultiPro Property Solutions is seeking a Regional Director to lead Eastern operations across Florida and Georgia, stabilizing and growing the Florida market first. You will drive profitability, oversee P&L, and develop Branch Managers to scale service delivery in multi-family settings.

The role requires 10+ years of regional experience, a Bachelor's degree (Master's preferred), and strong KPI, forecasting, and leadership skills. Travel and a performance-driven bonus are included.

Qualificações

• 10+ years in regional operations with multi-location oversight and full P&L accountability.
• Proven success launching and turning around Branch operations in high-growth, service-based industries.
• Experience in multi-family services, specifically make-ready, repair & maintenance, or CapEx is highly preferred.
• Bachelor's degree required; Master's degree preferred.
• Execution-focused with strong KPI management, forecasting, and cross-functional leadership.
• People builder with a track record of hiring, coaching, and retaining high-performing staff.
• Strong written and verbal communication skills with ability to lead across levels and functions.
• Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook, Teams).

Responsabilidades

• Oversee all aspects of branch operations within region, ensuring revenue, gross profit, and EBITDA targets.
• Recruit, train, and mentor Branch Managers to lead high-performing local teams.
• Lead new market launches and guide turnaround efforts for underperforming branches.
• Own full regional P&L and manage resource planning to support current operations and future growth.
• Deploy Make-Ready, Repair & Maintenance, and CapEx services with local teams to meet client needs and revenue goals.
• Prepare and present operational and financial performance updates monthly, quarterly, and annually.
• Champion service consistency, retention, and satisfaction through site visits and proactive communication.
• Implement KPIs, streamline processes, and drive adoption of companywide systems and initiatives.
• Promote regional safety culture and ensure compliance across branches.
• Support change and growth initiatives to position the region for future success.

Conhecimentos

Regional operations leadership

P&L accountability

KPI management

Forecasting

Cross-functional leadership

People development

Communication

MS Office proficiency

Formação académica

Bachelor's degree

Master's degree

Ferramentas

Microsoft Office

Descrição da oferta de emprego

Lead Branch Operations. Elevate Regional Performance. Drive Multi-State Growth.

MultiPro Property Solutions is seeking a results-driven Regional Director to lead our Eastern operations with a sharp focus on profitability, operational excellence, and client satisfaction. Reporting to the VP of Operations, this hands-on leader will oversee multiple branches across Florida and Georgia, starting with immediate stabilization and growth in the Florida market.

If you excel in scaling teams, turning around underperforming branches, and driving revenue across multi-family services, this role offers a unique opportunity to shape the success of a growing business unit.

Compensation & Work Environment Details:

Salary Range: $135,000 - $150,000
Bonus Target: 20% of annual salary, paid quarterly
Travel: 25-50% and as required

Work Location: This position can be based in the following states: Florida or Georgia. Candidates must reside in one of these states at the time of hire.

What You'll Do:

• Drive Regional Results: Oversee all aspects of branch operations within your region, ensuring each location meets revenue, gross profit, and EBITDA targets.
• Lead & Develop Teams: Recruit, train, and mentor Branch Managers to lead high-performing local teams focused on execution and growth.
• Launch & Turnaround Branches: Lead new market launches and guide turnaround efforts for underperforming branches.
• Manage P&L: Own full regional P&L responsibility and manage resource planning to support current operations and future growth.
• Enable Sales Execution: Deploy our full suite of Make-Ready, Repair & Maintenance, and CapEx services in partnership with local teams to meet client needs and revenue goals.
• Deliver Business Reviews: Prepare and present operational and financial performance updates on a monthly, quarterly, and annual basis.
• Elevate the Client Experience: Champion service consistency, retention, and satisfaction through site visits, quality checks, and proactive communication.
• Operational Excellence: Implement KPIs, streamline processes, and drive adoption of companywide systems and initiatives.
• Promote a Safety Culture: Reinforce safety standards and protocols at every branch location.
• Support Change & Growth: Champion regional readiness for new initiatives and operational transformation.

What We're Looking For:

• Experience: 10+ years in regional operations with multi-location oversight and full P&L accountability.
• Leadership: Proven success launching and turning around Branch operations in high-growth, service-based industries.
• Industry Background: Experience in multi-family services, specifically make-ready, repair & maintenance, or CapEx, is highly preferred.
• Education: Bachelor's degree required; Master's degree preferred.
• Execution-Focused: Strong background in KPI management, forecasting, and cross-functional leadership.
• People Builder: Track record of hiring, coaching, and retaining high-performing branch-level talent.
• Communication: Strong written and verbal communication skills, with the ability to lead across levels and functions.
• Tech Proficiency: Skilled in Microsoft Office (Word, Excel, PowerPoint, Outlook, Teams).

Work Environment & Physical Requirements:

• Must be able to walk properties, navigate stairs, and lift up to 25 lbs.
• Work may involve exposure to outdoor environments in varying weather conditions.
• Valid driver's license and acceptable driving record required.
• Availability to work irregular hours based on business needs.

Why You'll Love Working with Us:

Work hard, grow fast. At MultiPro Property Solutions, we recognize talent, reward ambition, and promote from within. If you're looking for a place where effort leads to opportunity, innovation is encouraged, and leadership is earned, you've found it.

Comprehensive Benefits:

• Health Benefits: Medical, dental, and vision coverage for you & your family, plus HSA with employer contributions and Flexible Spending Accounts
• Financial Security: 401k with company match, life and disability insurance, AD&D, and business travel coverage
• Flexible Time Off: Enjoy the freedom of no preset accruals, empowering you to manage your time, responsibilities, and work-life balance with ease. Plus, take advantage of 10 company-provided holidays.
• Professional Development: Tuition reimbursement up to $5,250 per year and access to our online education center
• Additional Perks: Referral bonuses, pet insurance, associate assistance programs, discount programs, rewards, recognition, and free access to Torch Fitness virtual programs

The final compensation offered will be determined based on various factors, including the candidate's location, experience, and skill set. As such, it may fall outside the range listed above.

The application window is anticipated to close 60 days from the date the job is posted.

MultiPro Property Solutions is an Equal Opportunity Employer that values the strength diversity brings to the workplace. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.