Regional Director of Operations

Sunol Creek Memory Care; Modesto (CA); Hybrid; USD 150,000 - 190,000; Full time

Benefits offered by this job

Full benefits

HSA contributions

401k match

EAP

Professional development

Referral bonuses

Tuition support

Job summary

Agemark Senior Living in California seeks a Regional Director of Operations to lead and elevate performance across multiple communities in the Central Valley. You will drive strategy, financial performance, occupancy, compliance, and service quality.

Ideal candidates bring 5+ years in senior housing management, RCFE certification, and a proven record of leading multi-site operations. Expect up to 75% travel and a role that shapes resident experiences and team growth.

Qualifications

• Strong leadership across multiple sites and teams
• Excellent interpersonal and communication skills
• Knowledge of senior housing regulations and safety standards
• Ability to analyze financial and occupancy metrics
• Comfort with travel and flexible scheduling
• Experience guiding acquisitions or interim leadership roles
• Proven track record of driving service quality and resident satisfaction
• Proficiency with reporting tools and dashboards

Responsibilities

• Provide strategic guidance and leadership to multiple communities, ensuring alignment with Agemark’s mission and values.
• Oversee financial performance, occupancy, compliance, and operational efficiency at each property.
• Coach, mentor, and develop property leaders to drive accountability, engagement, and results.
• Identify opportunities for process improvement and implement strategies to enhance service delivery and resident satisfaction.
• Represent Agemark in interactions with clients, investors, and business partners.
• Support property acquisitions, act as Interim Director when needed, and assist in onboarding new community leaders.
• Deliver accurate and timely operational reports to senior leadership.
• Travel to communities regularly to provide hands-on support and guidance.

Skills

Leadership experience

Communication

Problem-solving

Regulatory knowledge

Travel readiness

Education

Bachelor's degree in Marketing, Business, Public Health, Geriatrics, or related field

RCFE certification

Tools

Computer systems and reporting tools

Job description

Regional Director of Operations

Agemark Senior Living is seeking an experienced Regional Director of Operations to oversee and elevate the performance of multiple communities in the Central Valley area of California. With over 35 years of experience in senior living, we are dedicated to exceptional care, operational excellence, and creating meaningful experiences for our residents.

What You'll Do:

• Provide strategic guidance and leadership to multiple communities, ensuring alignment with Agemark’s mission and values.
• Oversee financial performance, occupancy, compliance, and operational efficiency at each property.
• Coach, mentor, and develop property leaders to drive accountability, engagement, and results.
• Identify opportunities for process improvement and implement strategies to enhance service delivery and resident satisfaction.
• Represent Agemark in interactions with clients, investors, and business partners.
• Support property acquisitions, act as Interim Director when needed, and assist in onboarding new community leaders.
• Deliver accurate and timely operational reports to senior leadership.
• Travel to communities regularly to provide hands-on support and guidance.

What We're Looking For:

• Bachelor's degree in Marketing, Business, Public Health, Geriatrics, or a related field.
• RCFE certification required.
• Minimum of 5 years in a management role within senior housing.
• Experience leading multi-tiered teams and multiple property operations.
• Knowledge of state and federal regulations, including OSHA and fire codes.
• Excellent interpersonal, communication, and problem-solving skills.
• Proficient with computer systems and reporting tools.
• Flexible availability for evenings, weekends, and up to 75% travel.

Agemark, we take care of our team members just as you care for our residents. Here's how we support your well-being:

• Benefits: Full benefit package including multiple healthcare options, hospital indemnity, accident and much more!
• HSA Contributions: Employer contributions to your Health Savings Account help you save for medical expenses.
• Retirement Planning: 401(k): 50% match on the first 6% you contribute.
• Employee Assistance Program: 24/7/365 company-provided resources to support your emotional, financial, and legal well-being.
• Professional Development: Access to career advancement opportunities, professional development courses, and the Executive Director in Training program.
• Referral Bonuses and Recognition: Employee referral bonuses and programs that celebrate your contributions.
• Education Support: Certification and licensure support, and up to 100% free college tuition through partner schools.
  

Agemark is built on strong values that shape how we care for our residents and support our teams. If you share our commitment to making a positive impact, we'd love to hear from you.

EOE

IND3