Regional Director of Operations

BayMark Health Services; Kent (OH); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits package (health

Generous paid time off

Growth and development opportunities

Opioid epidemic impact focus

Job summary

BayMark Health Services is seeking a Regional Director of Operations to lead our Opiate Treatment Program across the region. You will drive the business plan, oversee multiple centers, and ensure high-quality patient care while controlling costs.

You will mentor Treatment Center Directors, coordinate nurses and counselors, monitor performance metrics, and implement CQI initiatives to improve safety and satisfaction. Travel to sites is required.

Qualifications

• Bachelor’s Degree required.
• 10 years of relevant management experience.
• Ability to read and interpret financial data.
• Experience in outpatient MAT settings with multi-site responsibility.
• Strong knowledge of current drug abuse and opioid maintenance treatment trends.
• Proven success in building high-performing operating teams.
• Proven success driving initiatives yielding results.
• Excellent interpersonal, communication, and time-management skills.
• Ability to travel as needed.
• Ability to coach and manage Treatment Center Directors and Supervisors.
• Satisfactory references, background check, and drug screen.

Responsibilities

• Provides strategic direction to Treatment Center Directors and staff.
• Leads organizational change by communicating vision and gaining commitment.
• Aligns business objectives with BayMark’s strategic goals.
• Sets yearly goals and monitors progress quarterly.
• Tracks progress on defined success metrics.
• Oversees regional book of business and identifies market opportunities.
• Manages budgetary planning and cost controls.
• Partners with National Support to drive growth and quality patient care.
• Mentors leaders and develops talent within the region.
• Fosters a culture of accountability and performance management.
• Participates in strategic planning and regional policy development.
• Ensures compliance with federal and state regulations and BayMark standards.

Skills

Management experience

Financial data literacy

Outpatient MAT experience

Opioid treatment knowledge

Team leadership

Change leadership

Communication skills

Travel readiness

Coaching & mentorship

Regulatory & compliance awareness

References & background checks

Education

Bachelor's Degree

Job description

Description

Regional Director of Operations

BayMark Health Services is looking for an accountable,strategicand efficient Regional Director of Operations for our Opiate Treatment Program. The Regional Director of Operations will be accountable for developing and executing the business plan and strategies that enable long-term profitable growth within an assigned geography while also managing the resources and expenses necessary to achieve a profitable outcome.

The Regional Director of Operations leads the Treatment Center Directors in their efforts to manage a diverse team of nurses, counselors, and auxiliary staff to understand the needs of patients undergoing treatment for opioid addiction while maintaining responsibility for daily operations and performance of the clinic.

Essential Duties & Responsibilities

• Provides strategic direction and leadership to Treatment Center Directors (TCD) staff.
• Leads change by communicating vision and gaining commitment of staff.
• Aligns business objectives to supporttheBayMark’sstrategic goals.
• Establishes yearly goals and assists departmental managers in establishing annual goals, reviews progress towards goals quarterly.
• Tracks progress on established success metrics.
• Oversees book of business within region and identifies marketopportunities
• Assumes fiscal responsibility through budgetary planning and implementation.
• Partners with National Support staff to drive profitable growth and deliver quality patient care.
• Attracts, coaches and develops talent to ensure a staff capable of carrying out businessstrategies
• Supports a strong performance management and culture of accountability by mentoring staff and providing frequent and constructive feedback.
• Contributes to BayMark Health Services’ success by developing departmental and individual staff goals, measuring results, rewardingachievementor taking corrective action, as necessary.
• Participates in the company’s annual operating andlong termstrategic planning process.
• Collaborates with the senior leader team to evaluateresults;establish a future vision; and develop strategic plans,actionsand success metrics.
• Becomes familiar with OTP federal & state laws, regulations, etc. and the application ofsuch
• Adheres to the BayMark Health Services’ Standards of Ethical Conduct, displaying, as applicable, ethical behavior in the areas of business ethics, legal compliance, confidentiality, conflicts of interest, vendor relationships and the reporting of questionable activities.
• Incorporates CQI principles into daily activities focusing on process improvements, patient safety and premier patient satisfaction.
• Initiates,developsand supports organizational processes and systems that ensure the effective and efficient delivery of patient care.
• Facilitates an environment that promotes team building and collaboration. Motivates,encouragesand empowers staff to achieve personal, team, departmental and organizational goals. Recognizes individual and team accomplishments.
• Mentorsleaders and management in career growth and actively cooperates in succession planning efforts at the System level with special emphasis on retaining and recruiting a diverse work force while supporting diversity initiatives and goals.
• Maintains knowledge and achieves compliance with federal,stateand local regulatory requirements, licensure, accreditation requirements, record procedures and internal controls.
• Participates in developing regional policies, procedures and directives as requested and communicates appropriately to ensure compliance is achieved.
• Othersduties, as assigned.

Qualifications

• Bachelor’s Degree Required
• Ten (10) years of relevant management experiencerequired
• Ability to read and interpret financialdata
• Prior experience in an outpatient setting with multi-site responsibility and Medical Assisted Treatment settingsrequired
• Strong knowledge on current drug abuse and treatment information – specifically the current trends in Opioid Maintenance Treatment
• Demonstrated success in building high performing operatingteams
• Demonstrated success in driving initiatives that yield strongresults
• Excellent interpersonal and communication skills and time management skills
• Ability to travel asneeded
• Ability to identify and develop long-termsolutions
• Demonstrated ability to effectively coach and manage Treatment Center Directors, Clinical Supervisors and Directors.
• Satisfactory references from employers and/or professional peers
• Satisfactory criminal background check
• Satisfactory drug screen

Benefits

• Competitive salary
• Comprehensive benefits package, including medical, dental, vision and 401(K)
• Generous paid time off
• Excellent growth and development opportunities
• Satisfying and rewarding work striving to overcome the opioidepidemic

Here is what you can expect from us:

BayMark HealthServicesa progressive substance abuse treatment organization is committed to the highest quality of patient care in a comfortable outpatient clinic setting. Ourultimate goalis to address the physical, emotional, and mental aspects of opioid use disorder to help each of our patients achieve long-term recovery and an improved quality of life.

BayMark Health Services is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, citizenship, genetic disposition, disability or veteran’s status or any other classification protected by State/Federallaws