Regional Director of Operations

Bay Mark Health; Boardman Township (OH); On-site; USD 110,000 - 160,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

Medical benefits

401K

Paid time off

Growth opportunities

Mission-driven work

Job summary

BayMark Health Services in Ohio is seeking a Regional Director of Operations to lead multi-site outpatient OTPs, align operations with strategic goals and ensure profitable growth. You will set direction for Treatment Center Directors and drive performance across the region.

You will supervise leaders, manage budgets, and foster improvements in patient care while complying with federal and state regulations. A Bachelor's degree and 10 years of management experience are required.

Qualifications

• Bachelor’s Degree required.
• Ten (10) years of relevant management experience required.
• Ability to read and interpret financial data.
• Prior outpatient multi-site management experience with Medical Assisted Treatment settings preferred.
• Strong knowledge of current drug abuse and treatment information, especially opioid maintenance.
• Proven success in building high-performing operating teams.
• Excellent interpersonal, communication, and time-management skills.
• Ability to travel as needed.
• Ability to identify and develop long-term solutions.
• Proven ability to coach and manage Treatment Center Directors and Clinical Supervisors.

Responsibilities

• Provide strategic direction and leadership to Treatment Center Directors (TCD) staff.
• Lead change by communicating vision and gaining staff commitment.
• Align business objectives with BayMark’s strategic goals.
• Establish yearly goals and monitor progress quarterly.
• Track progress on established success metrics.
• Oversee region’s book of business and identify market opportunities.
• Manage budgets and ensure profitability.
• Partner with National Support to drive growth and patient care quality.
• Attract, coach, and develop talent across the region.
• Mentor staff and enforce accountability through feedback and outcomes.

Skills

Leadership

Strategic planning

Financial acumen

Team development

Communication skills

Travel willingness

Mentoring

Education

Bachelor’s Degree

Job description

Description

Regional Director of Operations

BayMark Health Services is looking for an accountable, strategic and efficient Regional Director of Operations for our Opiate Treatment Program. The Regional Director of Operations will be accountable for developing and executing the business plan and strategies that enable long-term profitable growth within an assigned geography while also managing the resources and expenses necessary to achieve a profitable outcome.

The Regional Director of Operations leads the Treatment Center Directors in their efforts to manage a diverse team of nurses, counselors, and auxiliary staff to understand the needs of patients undergoing treatment for opioid addiction while maintaining responsibility for daily operations and performance of the clinic.

Essential Duties & Responsibilities:

• Provides strategic direction and leadership to Treatment Center Directors (TCD) staff.
• Leads change by communicating vision and gaining commitment of staff.
• Aligns business objectives to support the BayMark’s strategic goals.
• Establishes yearly goals and assists departmental managers in establishing annual goals, reviews progress towards goals quarterly.
• Tracks progress on established success metrics.
• Oversees book of business within region and identifies market opportunities.
• Assumes fiscal responsibility through budgetary planning and implementation.
• Partners with National Support staff to drive profitable growth and deliver quality patient care.
• Attracts, coaches and develops talent to ensure a staff capable of carrying out business strategies.
• Supports a strong performance management and culture of accountability by mentoring staff and providing frequent and constructive feedback.
• Contributes to BayMark Health Services’ success by developing departmental and individual staff goals, measuring results, rewarding achievement or taking corrective action, as necessary.
• Participates in the company’s annual operating and long term strategic planning process.
• Collaborates with the senior leader team to evaluate results; establish a future vision; and develop strategic plans, actions and success metrics.
• Becomes familiar with OTP federal & state laws, regulations, etc. and the application of such.
• Adheres to the BayMark Health Services’ Standards of Ethical Conduct, displaying, as applicable, ethical behavior in the areas of business ethics, legal compliance, confidentiality, conflicts of interest, vendor relationships and the reporting of questionable activities.
• Incorporates CQI principles into daily activities focusing on process improvements, patient safety and premier patient satisfaction.
• Initiates, develops and supports organizational processes and systems that ensure the effective and efficient delivery of patient care.
• Facilitates an environment that promotes team building and collaboration. Motivates, encourages and empowers staff to achieve personal, team, departmental and organizational goals. Recognizes individual and team accomplishments.
• Mentors leaders and management in career growth and actively cooperates in succession planning efforts at the System level with special emphasis on retaining and recruiting a diverse work force while supporting diversity initiatives and goals.
• Maintains knowledge and achieves compliance with federal, state and local regulatory requirements, licensure, accreditation requirements, record procedures and internal controls.
• Participates in developing regional policies, procedures and directives as requested and communicates appropriately to ensure compliance is achieved.
• Others duties, as assigned.

Qualifications:

• Bachelor’s Degree Required
• Ten (10) years of relevant management experience required
• Ability to read and interpret financial data
• Prior experience in an outpatient setting with multi-site responsibility and Medical Assisted Treatment settings required
• Strong knowledge on current drug abuse and treatment information – specifically the current trends in Opioid Maintenance Treatment
• Demonstrated success in building high performing operating teams
• Demonstrated success in driving initiatives that yield strong resultsExcellent interpersonal and communication skills and time management skills
• Ability to travel as needed
• Ability to identify and develop long‑term solutions
• Demonstrated ability to effectively coach and manage Treatment Center Directors, Clinical Supervisors and Directors.
• Satisfactory references from employers and/or professional peers
• Satisfactory criminal background check
• Satisfactory drug screen

Benefits:

• Competitive salary
• Comprehensive benefits package, including medical, dental, vision and 401(K)
• Generous paid time off
• Excellent growth and development opportunities
• Satisfying and rewarding work striving to overcome the opioid epidemic

Here is what you can expect from us:

BayMark Health Services a progressive substance abuse treatment organization is committed to the highest quality of patient care in a comfortable outpatient clinic setting. Our ultimate goal is to address the physical, emotional, and mental aspects of opioid use disorder to help each of our patients achieve long‑term recovery and an improved quality of life.

BayMark Health Services is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, citizenship, genetic disposition, disability or veteran’s status or any other classification protected by State/Federal laws.