Regional Director of Hotel Operations (West Coast)

Peachtree Hospitality Management; Atlanta (GA); Remote; USD 80,000 - 110,000; Full time

Job summary

A hospitality management company seeks a Regional Director of Operations to lead profitability and guest satisfaction in multiple hotels. Candidates must reside on the West Coast and possess multi-unit hotel management expertise. Strong communication and organizational skills, along with a focus on sales and marketing, are essential for success in this role. Travel is required 60-70% of the time.

Qualifications

• Multi-unit hotel management experience preferred—knowledge of Hilton, Marriott, and IHG.
• Strong sales and marketing background, with understanding of financial reporting and cost controls.
• Excellent communication and supervisory skills required.

Responsibilities

• Monitor financial performance at all assigned hotels.
• Manage hotel operations to achieve profitability and guest satisfaction.
• Provide leadership and direction to hotel team members.

Skills

Communication skills

Multi-tasking

Organizational skills

Problem solving

Customer focus

Education

High School Diploma

College degree (preferred)

Job description

Work Hours & Location: This role requires working Pacific Standard Time (PST) business hours. Candidates must be based on the West Coast to align with team operations.

Overview

As a Regional Director of Operations, you will be responsible for demonstrating and promoting a 100% commitment to providing the best possible experience for our guests and team members and managing the profitability of assigned properties. The Regional Director of Operations will have a thorough knowledge of the market, the competition, and the demand generators for each assigned hotel.

Essential functions

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Monitor financial performance at all assigned hotels
• Assist and participate in the coordination of blitzes and targeted advertising and ensure that staffing levels at all properties remain at an acceptable level.
• Coordinate, direct and manage hotel operations to achieve profitability, guest satisfaction, and efficiency while maintaining standards set by the Company assuring 100% guest satisfaction.
• Provide leadership, direction, and guidance to General Managers, departmental managers, and hotel team members.

Competencies

• Must be able to convey information and ideas clearly, both oral and written.
• Ability to multi-task in a rapidly changing work environment effectively balancing and prioritizing multiple projects.
• Task-oriented with experience following structured processes.
• Proven organizational and time management skills.
• Demonstrated problem solving and decision-making skills.

Physical demands

• Long hours sometimes required.
• Medium work-exerting up to 30 pounds of force occasionally, and/or 20 pounds of force to lift, carry, push, pull or otherwise move objects.
• Ability to sit for long periods at a time.

Travel required

• 60-70%

Location Requirement

• Candidate must reside on the West Coast and be able to work standard Pacific Standard Time (PST) business hours.

Required education and experience

• High School Diploma required, college degree preferred but not required.
• Multi-unit hotel management experience is preferred—Hilton, Marriott and IHG brand knowledge.
• Strong sales, and marketing background, a keen understanding of financial reporting and cost controls, excellent communication, and supervisory skills are required.
• Strong customer focus.

Peachtree Hospitality Management provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.