Regional Director of Clinical Outreach - West & Southwest Region

Silver Hill Hospital; New Canaan (CT); Remote; USD 90,000 - 140,000; Full time

Job summary

Silver Hill Hospital is seeking a Regional Director of Clinical Outreach to build strategic relationships with healthcare providers and execute growth initiatives. This remote position requires a minimum of 10 years in healthcare sales leadership. Ideal candidates will demonstrate strong interpersonal skills, a track record of revenue growth, and an ability to analyze market data effectively.

Qualifications

• 10+ years of progressive sales leadership experience in healthcare.
• 5+ years in a senior leadership role.
• Proven track record of revenue growth and building referral networks.

Responsibilities

• Develop and execute growth plans using market data.
• Build and maintain relationships with healthcare providers.
• Prepare and present reports on business opportunities.

Skills

Interpersonal skills

Communication skills

Data analysis

Sales leadership

Strategic planning

Problem-solving

Education

Bachelor’s degree in Business, Marketing, or related field

Tools

MS Office

CRM tools (e.g., Salesforce)

Data analysis platforms

Job description

Regional Director of Clinical Outreach

Setting the Standard for Exceptional Care

For ninety years, Silver Hill Hospital has been at the forefront of psychiatry and leading the way in providing the best treatment for psychiatric illnesses and addiction. Our record of accomplishment is based on a carefully executed team effort, one that uses an array of powerful tools, talent and knowledge to help people turn their lives around. We have opportunities available for individuals who have a passion to make a difference in the lives of our patients

The Regional Director of Clinical Outreach will develop and execute a comprehensive program to maintain high value relationships between the Hospital and clinicians who have made referrals or are in a position to make referrals to the Hospital’s various clinical programs. The Regional Director reports to the Director of Strategy, with day-to-day supervision and direction provided by the National Director of Clinical Outreach. This position is remote.

Duties/Responsibilities

• Builds a strategic regional growth plan by evaluating, analyzing, and interpreting facility and market utilization data.
• Uses market and/or demographic data available on the web to prioritize favorable markets by economics, age, and population.
• Collaborates with hospital leadership to leverage strategic initiatives. In cooperation with hospital leadership, develops retention strategies for top, maintenance, and new targeted accounts.
• Maximizes available resources to meet or exceed strategic growth goals.
• Develops and achieves goals and timelines for closing new enhanced key account opportunities. Executes sales and retention strategies and plans; successfully closes new business in accordance with pre-determined targets.
• Presents and gains support commitment from leadership for regional growth strategies and plans.
• Completes face-to-face sales meetings with all key accounts and contacts and ensures that a thorough understanding is gained regarding their desires and needs.
• Holds targeted follow-up meetings with all key sources, as needed, to close new and additional business, ensuring that internal and external obstacles to business growth and retention are identified, minimized, or eliminated.
• Prepares and presents monthly/weekly reports or updates as requested, identifying trends, additional business opportunities with existing and new accounts and obstacles to retention.
• Continuously evaluates and modifies growth/retention strategies to ensure optimal business outcomes for market providers and partners.
• Collaborates with admissions to obtain accurate referral source trends. Provides referral source feedback to leverage increased market share for the hospital.
• Performs other duties and takes on other responsibilities as assigned.
  
  

Required Skills/Abilities

• Must have the ability to function optimally in a stressful environment, and the ability to remain calm in emotionally charged situations.
• Strong interpersonal and communication skills.
• Experience in healthcare sales, marketing, or outreach.
• Knowledge of healthcare industry trends and best practices.
• Ability to build and maintain strong relationships with healthcare providers.
• Proficiency in data analysis and reporting.
• Experience in developing and executing strategic plans.
• Ability to work independently and as part of a team.
• Understanding of healthcare regulations and compliance.
  
  

Education And Experience

• Bachelor’s degree in Business, Marketing, or a related field preferred.
• Minimum of 10 years of progressive sales leadership experience, including at least 5 years in a senior leadership role in the healthcare sector.
• Proven track record of scaling sales organizations, achieving revenue growth, and building strong referral networks.
• Exceptional leadership and team management abilities, with experience overseeing geographically distributed teams.
• Strong strategic planning, analytical, and problem-solving skills.
• Excellent interpersonal and communication skills, with the ability to influence and inspire internal and external stakeholders.
• Proficiency in MS Office, CRM tools (e.g., Salesforce), and data analysis platforms.
• Deep understanding of healthcare markets, referral dynamics, and fee-for-service business models.
  
  

Silver Hill Hospital (“SHH”) is fully committed to equal employment and advancement opportunities for all present employees as well as for applicants in all phases of the employment process (recruitment, hiring, assignment, conditions of employment, compensation, benefits, training, promotion, transfer, discipline, and termination). Therefore, except in any cases of bona fide occupational qualification or need, SHH will act without regard to race, color, religion, national origin, age, sex, marital status, status as a protected veteran, sexual orientation, gender identity or expression, pregnancy, past/present history of mental disorder, intellectual disability, physical or learning disability, genetic information or any other characteristics protected by applicable law, (unless it is shown by supervisory personnel that a disability prevents performance of the work involved or may result in undue hardship) in all aspects of the employment process and relationship. This policy is based on the understanding that an applicant can handle the job requirements. Employment decisions will be based on merit, qualifications, and abilities.