Regional Director- Mid South

Five Below; United States; Remote; USD 120,000 - 180,000; Full time

Job summary

Five Below seeks a seasoned leader to guide a regional team of district managers, driving engagement, development, and performance across stores. You will partner with HR, finance, real estate and operations to execute strategic initiatives and optimize profitability while maintaining a customer-obsessed culture.

This full-time role requires a dynamic communicator with strong analytical skills, 10+ years of retail experience and willingness to travel up to 50% to support district leadership and

Qualifications

• Bachelor’s Degree in related field.
• 10+ years retail experience with 5+ years multi-store management
• Experience in retail operations
• Strong organizational, analytical, and decision-making skills
• Strong oral and written communication skills
• Ability to plan strategically and utilize time effectively to accomplish business objectives
• Ability to exercise independent decision-making and work under little supervision
• Proven ability to lead, coach, and motivate staff in different locations
• Strong business acumen and problem-solving skills
• Proven ability to successfully execute corporate business plans
• Proficiency in computer use and standard office applications
• Ability to travel 50% of the time

Responsibilities

• Lead a regional team of district managers with a focus on engagement and performance.
• Continually build capability by coaching DMs through problem-solving and decision-making processes.
• Generate a strong talent pipeline, hire quality candidates, prioritize training and development, mitigate human resources issues, and foster retention.
• Provide an exceptional employee experience by identifying opportunities for and approving promotions, while also taking disciplinary action, including terminations, as needed.
• Grow and develop team of DMs while building pipelines for future DM talent within the districts.
• Equip and empower DMs to make strategic and tactical decisions that increase employees engagement and positively impact the bottom line.
• Visit stores regularly to observe store performance and work environment in order to provide feedback and recognition to store managers and DMs.
• Communicate proactively with DMs and store managers to support their effective implementation of directives, policies and procedures.
• Create buy-in from direct reports to adopt change—inviting input and ideas, while establishing clear expectations about the path forward.

Skills

Leadership

Multi-store management

Retail operations

Strategic planning

People development

Education

Bachelor’s Degree in related field

Tools

MS Office

CRM software

Job description

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 35,000 crew members who work at Five Below and they’ll tell you there’s no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every crew member believes in.

It’s all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace!

Responsibilities

• Act with integrity and honesty.
• Model servant leadership
• Balance short-term needs with long-term goals/objectives

Build High Talent Crew

• Ensure people feel cared for and connected to each other and foster a culture that values inclusion and diversity.
• Present facts clearly, coach effectively, and actively listen to inspire trust and respect of direct reports.
• Lead a regional team of district managers (DMs) with a focus on engagement and performance.
• Continually build capability by coaching DMs through problem-solving and decision-making processes
• Generate a strong talent pipeline, hire quality candidates, prioritize training and development, mitigate human resources issues, and foster retention.
• Provide an exceptional employee experience by identifying opportunities for and approving promotions, while also taking disciplinary action, including terminations, as needed.
• Grow and develop team of DMs while building pipelines for future DM talent within the districts.
• Equip and empower DMs to make strategic and tactical decisions that increase employees engagement and positively impact the bottom line.
• Visit stores regularly to observe store performance and work environment in order to provide feedback and recognition to store managers and DMs.
• Communicate proactively with DMs and store managers to support their effective implementation of directives, policies and procedures.
• Create buy-in from direct reports to adopt change—inviting input and ideas, while establishing clear expectations about the path forward.

Drive Business Performance

• Demonstrate advanced application of business acumen and make data-driven decisions resulting in positive outcomes for the region
• Translate and communicate a clear, compelling company vision to the team that empowers them to meet or exceed company objectives.
• Work cross-functionally with corporate leaders to advocate for resources, solve problems, improve processes, and enhance store performance
• Build strong relationships and work closely with corporate business partners (i.e., HR, finance, real estate, construction, etc.) to capitalize on business opportunities
• Analyze critical business results and regularly visit stores to drive greater performance among the DMs in your region
• Leverage reports and metrics to make decisions that drive sales, improve the customer experience, and increase profitability
• Drive accountability and ensure attainment of budget by controlling expenses, protecting company assets, driving sales, and maximizing profit margin
• Strategically plan for operational enablement of revenue growth
• Collaborate with, and provide helpful feedback to, regional support team
• Listen carefully and prioritize interactions with associates at many levels within the region to stay informed of and proactively support regional needs
• Encourage and empower regional team members to experiment and pilot more effective ways of working
• Achieve results without compromising quality or integrity of work and adhere to company policies and local, state and federal laws

Cultivate Culture of Customer-Obsession

• Create and sustain a sales culture that achieves regional business performance results.
• Ensure exceptional customer experiences through the application of the Five Below service model
• Strategically assess districts and coach leaders within district to drive consistency of customer experience and incremental sales growth
• Perform other duties as needed

Qualifications:

• Bachelor’s Degree in related field
• 10+ years retail experience with 5+ years multi-store management
• Experience in retail operations
• Strong organizational, analytical, and decision-making skills
• Strong oral and written communication skills
• Ability to plan strategically and utilize time effectively to accomplish business objectives
• Ability to exercise independent decision-making and work under little supervision
• Proven ability to lead, coach, and motivate staff in different locations
• Strong business acumen and problem-solving skills
• Proven ability to successfully execute corporate business plans
• Proficiency in computer use and standard office applications
• Ability to travel 50% of the time

Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we’ve got you covered—check it out today! benefits.fivebelow.com/public/welcome

Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.

Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new