Regional Director Human Resources

Lensa; Boston (MA); Remote; USD 120,000 - 175,000; Full time

Job summary

A global hospitality company is seeking a Regional HR Director to spearhead HR operations, ensuring strategy alignment with business objectives and enhancing employee engagement. The role involves collaborating with leadership, managing HR initiatives, and providing expertise in talent management and labor relations.

Benefits

Go Hilton travel program

Employee stock purchase program

Paid parental leave

Mental health resources

Paid Time Off (PTO)

Qualifications

• Seven (7) years of experience in Human Resources.
• Five (5) years of Hospitality experience.
• Experience working in California is preferred.

Responsibilities

• Partner with business leaders to attract, retain, and develop HR talent.
• Lead strategic HR initiatives across corporate programs.
• Handle complex employee relations matters and mitigate risk.

Skills

Human Resources

Project Management

Labor Relations

Talent Management

Employee Engagement

Job description

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***The location for this position is virtual/remote anywhere in the state of California***

This is your chance to be part of a Corporate Human Resources Operations team at a global hospitality company that is currently the No. 1 Best Company to Work For in the U.S. by Great Place to Work and Fortune! As a Regional HR Director, you will partner with our business leaders to attract, retain, and develop Hilton's most important asset, our Team Members. On the HR Operations team, reporting to the Sr Regional HR Director, you will be a key partner in supporting the day-to-day HR activities, annual business priorities, and cyclical HR initiatives across Hilton's managed hotels within the assigned remit of full-service hotels in the U.S. You will lead strategic planning and execution for talent development, management, recruitment, Labor Relations and HR engagement of corporate programs, policies, etc. in your remit of hotels.

HOW WE WILL SUPPORT YOU

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:

• Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night
• Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
• Paid parental leave for eligible Team Members, including partners and adoptive parents
• Mental health resources including free counseling through our Employee Assistance Program
• Paid Time Off (PTO)
• Learn more about the rest of our benefits (https://jobs.hilton.com/us/en/benefits)

At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities and programs through every step of a Team Member’s career journey and at every level, both in our hotels and across corporate.

**Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans.

HOW YOU WILL MAKE AN IMPACT

Your role is important and below are some of the fundamental job duties that make your work unique.

• Be a Subject Matter Expert to hotels within your remit on all matters related to Team Member engagement, culture, talent, performance management, diversity/inclusion and organizational planning, compliance, leadership and development, HR systems and employee and labor relations.
• Innovatively implement Corporate HR and Americas HR Operations strategic objectives and ensure the best results with Talent Management, Benefits Programs, HR Systems, GPTW standards, Team Member well-being and recognition programs and all other annual HR/HR Operations initiatives/priorities.
• Provide guidance on high-priority issues, including state wage & hour compliance, employee and labor relations, gross misconduct, ethical violations, and incidents involving potential risk or liability.
• Handle employee and labor relations matters, government/third-party charges, provide documentation and conduct internal investigations. Mitigate risk/liability and formulate recommendations that financially protect the business.
• Participate in union negotiations at applicable hotels. Demonstrate in-depth knowledge of CBAs within region, identify improvement areas in CBA language for future contract renewal negotiations.
• Lead, support and execute on all HR Operations expectations as required for transitions or new property openings.
• Lead the coordination, planning, relevant agenda content development and communication of monthly regional calls or meetings with your HRDs and ensures HRDs and their teams are engaged with Americas HR Operations priorities and communications.
• Engage and communicate with ownership by senior leadership to support Hilton's business interests.
• Provide accurate data in response to all corporate requests and participate/contribute as a Regional HRD on all RHRD calls/meetings.
• Cover for HRD vacancies in any hotels, as needed.
• Provide guidance and counsel to hotel relationship teams on employee relations matters in partnership with the Corporate Legal team. Handle complex employee relations matters escalated through the Corporate Ethics hotline.

How you will collaborate with others:

• Partner with hotel HR leaders across your region to align local HR strategies with broader corporate initiatives, ensuring consistency in delivery while honoring local market nuances.
• Be a trusted advisor to Area Vice Presidents and cross-discipline leaders to support integrated decisions that enhance performance and team culture.
• Build relationships with legal, compliance, talent acquisition, compensation, and learning & development teams to ensure seamless execution of enterprise HR initiatives and mitigate risk.
• Guide communication between Corporate HR and on-property HR teams—translating strategy, sharing feedback, identifying trends, and promoting best practices.
• Collaborate with union representatives and legal counsel to support labor relations strategies, maintain positive labor climates, and ensure contract compliance.
• Facilitate communication and foster engagement across a dispersed HR network by hosting regular calls, roundtables, and training sessions for HRDs and their teams.
• Provide mentorship and leadership development to property HRDs, helping elevate their capabilities and succession planning efforts.

What projects you will take ownership of:

• Lead the successful rollout of annual HR programs and corporate initiatives (e.g., Performance Management, GPTW Survey Action Planning, Leadership Development Programs).
• Oversee and enhance onboarding and offboarding processes for HR Directors within the region to ensure operational continuity and cultural consistency.
• Promote compliance readiness projects—ensuring all properties meet evolving labor laws and regulatory requirements, especially in California.
• Partner with Labor Team to build strategy for contract renewal planning in union hotels, in collaboration with legal and operations leaders.
• Champion HR innovation pilots or technology rollouts, gathering feedback from the field and informing future enhancements.
• Support special projects including hotel transitions, ownership changes, and openings by leading HR due diligence, onboarding, and team integration.

WHY YOU'LL BE A GREAT FIT

You have these minimum qualifications:

• Seven (7) years of experience in Human Resources
• Five (5) years of Hospitality experience
• Four (4) years of project management experience, implementing strategic initiatives, executive-level client-facing communication experience and Labor relations
• Experience working in California
• Travel up to 30%
• Proficient in Microsoft Suite

It would be useful if you have:

• Experience working in a matrixed environment

WHAT IT IS LIKE WORKING FOR HILTON

Hilton, the #1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands (https://jobs.hilton.com/us/en/brands) . Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World’s Best Workplaces. Check out the Hilton Careers blog (https://jobs.hilton.com/us/en/blog) and Instagram (https://www.instagram.com/hiltoncareers/) to learn more about what it’s like to be on Team Hilton!

It is the policy of Hilton to employ qualified persons without regard to color, race, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medication conditions), gender identity or gender expression, sexual orientation, marital status, military service, status as a protected veteran, disability, protected medical condition as defined by applicable law, genetic information, or any other protected group status as defined by and subject to applicable federal, state and local laws.

We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law. Please contact us (https://cdn.phenompeople.com/CareerConnectResources/prod/HILTGLOBAL/documents/Applicant_Accommodation_and_Accessibility_Assistance-English-20230515-1684253430519.pdf) if you require an accommodation during the application process.

Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short-and long-term disability insurance, access to our employee stock purchase plan (ESPP) where you can purchase Hilton shares at a 15 percent discount, a 401(k) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program (“Wellthy”),a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre-tax commuter benefit and our travel discount. The annual salary range for this role is $120,000 - $175,000 and is determined based on applicable and specialized experience and location. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive (Bonus) Plan, and the Company's long-term incentive plan, consistent with other team members at the same level and/or position within the Company.#LI-REMOTE

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