Regional Director, Healthcare Operations

Crothall Healthcare; Pensacola (FL); On-site; USD 150,000 - 165,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Disability Insurance

Retirement Plan

Flexible Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

FSA

Job summary

Crothall Healthcare, a Compass Healthcare company, is seeking a Regional Director of Operations to lead a regional team of Environmental Services professionals. You will plan objectives, ensure compliance with corporate and financial goals, and drive growth and profitability of the region.

The role requires strong leadership, budgeting, forecasting, and excellent communication to maintain high client satisfaction and oversee multi-site operations in a healthcare environment.

Qualifications

• Bachelor's Degree or equivalent work experience required.
• Five+ years supervisory experience in housekeeping or service-related field with high customer/client contact required.
• Experience managing high volume or multi-unit operations; budgeting and forecasting experience preferred.
• Ability to communicate effectively in written format and oral presentations.
• Ability to multi-task and establish priorities; adapt to changing environment.
• Proficient in Windows-based office software including Word, Excel, PowerPoint and Outlook.

Responsibilities

• Develops financial forecasts and balances programs and resources for districts and selected accounts within the region.
• Develops a business plan and budgets for the region.
• Controls overhead expenses within the region.
• Responsible for attainment of financial goals for the region.
• Reviews and analyzes financial statements, weekly operating reports, and other financial results.
• Recommends and manages capital requirements to maximize financial returns.
• Actively involved with sales survey pricing of business.
• Monitors future contract financial reviews and updates.
• Responsible for productivity and staffing that is appropriate to the regional and divisional goals.
• Monitors period analysis and initiates action plans as necessary.
• Maintains and supports client satisfaction at a level that ensures account retention.
• Maintains an active stewardship program at multiple levels within the region.
• Administers required client/customer surveys and responds in a timely and effective manner.
• Promotes client awareness of program alternatives and the availability of corporate resources.
• Monitors and ensures compliance with client contracts.
• Assists in customizing programs to meet each account's unique needs as required.

Skills

Leadership

Budgeting

Forecasting

Communication

Multi-tasking

Contract administration

Education

Bachelor's Degree or equivalent work experience

Tools

Microsoft Office

Job description

Crothall Healthcare, a Compass Healthcare company, is seeking a Regional Director of Operations to lead a regional team of Environmental Services professionals. You will plan objectives, ensure compliance with corporate and financial goals, and drive growth and profitability of the region.

The role requires strong leadership, budgeting, forecasting, and excellent communication to maintain high client satisfaction and oversee multi-site operations in a healthcare environment.