Regional Director - Care Coordination (CME)

Harbor; Toledo (OH); Remote; USD 60,000 - 100,000; Full time

Job summary

An established industry player seeks a Regional Director for Care Coordination, responsible for overseeing services across an 11-county region. This dynamic role involves collaborating with local stakeholders to develop essential services, ensuring compliance with performance metrics, and promoting a culture of quality and care. Ideal candidates will have a strong background in behavioral health, excellent leadership skills, and a passion for making a positive impact in their communities. Join a vibrant team dedicated to enhancing the lives of children and families while enjoying comprehensive benefits and professional growth opportunities.

Benefits

Medical coverage

Dental coverage

Vision coverage

Retirement plan with company match

Generous paid time off

Sick time

Paid holidays

Tuition reimbursement

Professional license reimbursement

Clinical supervision hours

Qualifications

• Experience in managing community-based services for children and families.
• Independent license (LISW, LPCC, Ohio Psychology License) required.

Responsibilities

• Provide leadership and oversight for Care Coordination services.
• Ensure compliance with performance requirements and metrics.

Skills

Leadership

Communication

Data Management

Cultural Competence

Team Building

Behavioral Health Knowledge

Supervision Skills

Education

Bachelor’s degree in Mental Health

Master’s degree in Mental Health

Tools

Microsoft Word

Job description

Regional Director - Care Coordination (CME)

Job Category: Harbor

Requisition Number: REGIO005299

Posted: January 31, 2025

Employment Type: Full-Time

Location: Remote (preferably residing in Crawford, Erie, Hancock, Huron, Marion, Ottawa, Sandusky, Seneca, Union, Wood, or Wyandot County)

**$2,500 SIGNING BONUS**

Description

Harbor is looking for a Regional Director who provides leadership, management, and oversight for Care Coordination services within an 11-county region. Responsible for working with local stakeholders, staff, and funders to develop and manage needed services and supports within the communities served. Ensures compliance and quality improvement with CME performance requirements and metrics. Ensures services adhere to High Fidelity Wraparound Principles and Trauma Informed Care model and are performed to contract standards.

Candidate must have experience providing and managing community-based services and supports to children and youth and their families or caregivers in areas of children's behavioral health, child welfare, intellectual and developmental disabilities, juvenile justice, or a related public sector human services or behavioral health care field. Independent license (LISW, LPCC, Ohio Psychology License) required.

Position is full-time, 40 hours per week.

Education/Experience/Other Requirements

• Bachelor’s degree (Master’s preferred) in a mental health or related field required with experience in Management or Clinical Supervision. Licensed as an LPC, LPCC, LSW, LISW, RN or LICDC or license-eligible preferred.
• Excellent data and quality improvement skills. Detail-oriented to ensure compliance.
• At least 3 years of experience in program administration in behavioral health, program design and implementation, providing behavioral health or related services, reporting and data management, and compliance.
• Culturally competent or responsive with training and experience necessary to support CME team in managing complex cases.
• Preferred qualifications and experience to work with children and families who are experiencing SED, trauma, co-occurring behavioral health disorders and who are engaged with one or more child-service systems.
• Prior behavioral health and administrative management experience.
• Must be a team player, honest, self-motivated, and organized.
• Excellent leadership and communication skills required.
• Able to effectively supervise and motivate staff to achieve maximum results.
• Demonstrated ability in developing and maintaining collaborative community relationships.
• Able to work successfully with interdisciplinary teams.
• Must have valid driver’s license, acceptable driving record, and be deemed insurable under Harbor’s vehicle insurance carrier.
• Must be proficient and accurate in computer use, including Microsoft Word.
• Required to complete High Fidelity Wraparound training and successfully complete skill and competency-based training to supervise delivery of ICC and MCC.
• CPR/First Aid and NCI/CPI Certifications required within 90 days of employment.

Essential Job Competencies/Primary Duties:

• Exhibits leadership and team-building skills to promote a culture of quality and compliance, among the department, and across the agency.
• Demonstrates leadership and supervision skills that leads to acceptable/expected levels of productivity, efficiency, and effectiveness of team members in expecting and providing excellent care to clients.
• Ensures coverage of services, supervision, and crisis support across care coordination teams.
• Identifies formal and informal resources within the community and prepares annual resource development plan.
• Responsible for development and continued maintenance of community resource database.
• Reviews and analyzes feedback from youth and family/caregivers served, Child Family Team members, and program measures and implements programmatic changes to improve as necessary.
• Provides personnel management functions for all assigned staff including supervision, annual evaluations, involvement in hiring, disciplinary actions, etc. Any disciplinary action involving time off without pay or termination requires coordination/consultation with Human Resources.
• Assists in innovation, development, implementation, and evaluation of services, including outcome and grant reporting.
• Actively participates in community meetings and workgroups focused on enhancing services and community capacity to effectively serve youth and families.
• Provides leadership and supervision to support the team in fulfilling or exceeding program contractual requirements.

Why Work for Harbor?

It is fast-paced and challenging, but you will have a lot of fun in the process. You will have the opportunity to meet other motivated individuals who are also making a positive impact at our company. Harbor is committed to investing our resources in you! Some benefits of working with Harbor include:

• Medical, dental, and vision coverage
• Retirement plan with company match
• Generous paid time off, sick time, and paid holidays
• Tuition and professional license reimbursement programs
• Clinical supervision hours offered
• Ability to make a difference in your community!