Regional Director

Total Care Therapy; Indianapolis (IN); On-site; USD 100,000 - 170,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Paid time off and paid holidays

Job summary

Total Care Therapy is seeking a Regional Director to oversee operational and clinical performance across a designated region. You will act as a key liaison among corporate leadership, Directors of Rehabilitation, clinical staff, and facility partners, balancing employee development with business growth.

The ideal candidate is a strong communicator with leadership experience, capable of managing multiple facilities and driving regulatory compliance while traveling regionally to support teams.

Qualifications

• Bachelor's or master's degree in therapy, healthcare administration, or related field preferred.
• Experience leading multiple facilities or geographic regions in healthcare or rehabilitation.
• Strong knowledge of Medicare/Medicaid regulatory requirements.
• Ability to travel regularly within the assigned region.

Responsibilities

• Oversee day-to-day operations across assigned facilities and geographic territory.
• Provide leadership, guidance, and accountability to Directors of Rehabilitation and clinical teams.
• Monitor staffing levels, productivity, caseloads, and facility performance.
• Identify operational challenges and implement strategies to improve efficiency and service delivery.
• Conduct regular facility visits and maintain relationships with community leadership.
• Partner with executive leadership to establish and achieve regional goals.
• Review regional performance metrics and develop action plans to address gaps.

Skills

Leadership

Communication

Problem solving

Relationship building

Willing to travel

Education

Bachelor's or Master's degree in Physical Therapy, Occupational Therapy, Speech-Language Pathology, Healthcare Administration, or related field

Tools

Microsoft Office

Google Workspace

EMR systems

Job description

Location: Indiana (Regional Travel Required)

Position Type: Full-Time | Salaried

Location: Indiana (Regional Travel Required)

Position Type: Full-Time | Salaried

About Total Care Therapy

Total Care Therapy (TCT) is a therapist-owned and operated rehabilitation company providing personalized physical, occupational, and speech therapy services to assisted living and independent living communities.

Founded in 2017, TCT was built on the belief that exceptional therapy starts with exceptional relationships. We partner with senior living communities across Ohio, Michigan, and Indiana to deliver high-quality, patient-centered care while creating meaningful connections with residents, families, and facility teams.

As we continue to grow, we are looking for a motivated and experienced Regional Director to help lead our operations, support our clinical teams, strengthen facility partnerships, and drive continued success throughout their assigned region.

Position Overview

The Regional Director is responsible for overseeing the operational and clinical performance of an assigned region, ensuring that Total Care Therapy delivers exceptional patient care while meeting organizational goals.

This individual will serve as a key leader between corporate leadership, Directors of Rehabilitation (DORs), clinical staff, and facility partners. The ideal candidate is a strong communicator, relationship-builder, and problem-solver who can balance employee development, operational oversight, and business growth.

Key Responsibilities

Regional Operations & Leadership

• Oversee day-to-day operations across assigned facilities and geographic territory.
• Provide leadership, guidance, and accountability to Directors of Rehabilitation and clinical teams.
• Monitor staffing levels, productivity, caseloads, and overall facility performance.
• Identify operational challenges and implement strategies to improve efficiency and service delivery.
• Conduct regular facility visits and maintain strong relationships with community leadership.
• Partner with executive leadership to establish and achieve regional goals.

Clinical Oversight & Quality

• Promote high standards of patient care, clinical excellence, and regulatory compliance.
• Support clinical teams in navigating operational and patient-care challenges.
• Monitor documentation practices, productivity expectations, and clinical performance.
• Collaborate with clinical leadership to identify training needs and opportunities for professional development.
• Help ensure compliance with applicable state, Medicare, and Medicaid regulations.

Employee Development & Retention

• Support recruitment, onboarding, training, and retention efforts within the assigned region.
• Provide coaching, feedback, and performance management to regional staff.
• Assist with employee concerns, conflict resolution, and team development.
• Foster a positive, collaborative workplace culture that reflects TCT's values.
• Recognize opportunities to improve employee engagement and satisfaction.

Facility Relationships & Business Development

• Build and maintain strong relationships with assisted living and independent living community partners.
• Serve as a primary point of contact for facility leadership regarding operational concerns and service performance.
• Identify opportunities to strengthen existing partnerships and expand therapy services.
• Participate in facility meetings, relationship-building activities, and new account launches as needed.

Performance & Accountability

• Review regional performance metrics, including productivity, staffing, patient volume, and financial performance.
• Develop and implement action plans to address performance gaps.
• Communicate regional updates, challenges, and successes to executive leadership.
• Ensure consistent implementation of company policies, procedures, and operational initiatives.

Qualifications

• Bachelor's or Master's degree in Physical Therapy, Occupational Therapy, Speech-Language Pathology, Healthcare Administration, or a related field preferred.
• Active clinical license in an applicable therapy discipline preferred.
• Previous leadership or management experience in healthcare, rehabilitation, or post-acute care required.
• Experience overseeing multiple facilities, clinical teams, or geographic territories strongly preferred.
• Strong understanding of Medicare, Medicaid, and healthcare regulatory requirements.
• Demonstrated ability to manage performance metrics, develop employees, and drive operational results.
• Excellent communication, organization, problem-solving, and relationship-building skills.
• Ability to travel regularly throughout the assigned region.
• Proficiency with Microsoft Office, Google Workspace, and electronic medical record systems preferred.

What We're Looking For

We are looking for a leader who:

• Leads with accountability, compassion, and integrity.
• Builds trust and meaningful relationships with employees and facility partners.
• Is comfortable making decisions and navigating challenging situations.
• Can balance big-picture organizational goals with day-to-day operational needs.
• Takes initiative, identifies opportunities for improvement, and follows through.
• Understands that successful operations begin with supported, engaged employees and quality patient care.

Why Join Total Care Therapy?

At TCT, we believe in creating an environment where both our employees and the communities we serve can thrive.

• Opportunity to make a meaningful impact across multiple communities.
• Collaborative, therapist-owned leadership environment.
• Opportunity to influence company growth and operational strategy.
• Supportive leadership team and opportunities for professional development.
• Competitive compensation and benefits package.

Benefits

• Medical, dental, and vision insurance.
• Paid time off and paid holidays.
• 401(k) with company match.
• Additional company benefits and employee engagement opportunities.

Ready to Make an Impact?

If you are a driven healthcare leader who is passionate about developing teams, strengthening partnerships, and delivering exceptional patient care, we would love to hear from you!

Join Total Care Therapy and help us continue transforming the way therapy is delivered in senior living communities.