Regional Director

Family Dollar Operations LLC; Field (NM); On-site; USD 90,000 - 115,000; Full time

Job summary

Family Dollar Operations LLC is seeking a District Manager to drive growth and profitability through solid field execution across a designated region. You will oversee District Managers, validate weekly plans, and collaborate with executives to seize opportunities for expansion while enforcing company policies and standards.

You’ll lead merchandising and inventory initiatives, build financial rigor, and ensure strong customer service across stores.

Qualifications

• Degree preferred or equivalent experience.
• 5+ years in multi-unit management in a high volume, high velocity environment.
• Proven ability to drive profitable sales growth.
• Discount retail experience preferred.
• Strong communication skills.

Responsibilities

• Directly supervise all District Managers within assigned region.
• Validate DM’s weekly plans to meet business needs.
• Provide guidance and follow-up to the DM team via regular communication.
• Maintain high standards of merchandise placement, signage, inventory mix and displays.
• Develop financial acumen through business reviews and expense containment.
• Ensure urgent communications are answered in a timely manner with HQ.
• Maintain customer service excellence with internal and external customers.
• Partner with Zone VP and Field HR on training, recruitment and discipline as needed.
• Recruit and network to ensure proper staffing at all levels.
• Coordinate with Real Estate for new/expanded stores and regional growth.
• Plan regional growth for people development and staffing.
• Work with Asset Protection on loss prevention and compliance.
• TrainStore Managers and ensure brand standards are met.
• Oversee store staffing and training with Regional Team.

Skills

Multi-unit management

Profitable sales growth

Discount retail experience

Strong communication

Education

Degree preferred or equivalent experience

Job description

Position Summary

Grow the business and profitability through solid operational execution of company programs. Plan for growth through hiring, training, and development of District Managers in both operations and merchandising. Enforce Dollar Tree’s policies, procedures and standards. Communicate with Directors and Vice Presidents on any opportunities in the field that would facilitate growth with continued success for a profitable company. Full P&L Responsibility for their region and all stores within. Ensure that each district manager is utilizing company reports to identify and support any outliers in our business. Ensure that a successful shrink culture exists to identify loss and raise shrink awareness. Responsible for all aspects on inventory integrity throughout the region.

Responsibilities

• Directly supervise all District Managers within assigned region.
• Validate DM’s weekly plans to meet business needs.
• Also provide guidance and follow-up to the DM team via regular communication.
• Ensure that the region is maintaining high standards of merchandise placement, store signage, inventory mix, and proper display techniques to create an inviting place to shop, according to company & zone directives.
• Lead and develop strong financial acumen within the team through regular business reviews and expense containment.
• Follow up on all communication, voice mail, e-mail, and paper mail in a timely manner with the Store Support Center and the field team.
• Ensure that a high level of customer service to both internal & external customers is maintained through personal interaction with District Managers, Store Managers, Store Associates and customers.
• Partner with the Zone Vice President and the Zone Operations Director as it pertains to merchandising guidelines and direction, District Manager training and any other merchandising opportunities within the region, in an effort to maximize sales.
• Communicate and partner with the Zone Vice President and Field Human Resources regarding training, recruitment needs, and disciplinary/counseling as well as any other issues as they relate to Human Resources.
• Recruit/network fluently through company programs to ensure region is properly staffed at all levels.
• Communicate with assigned Real Estate Representative for their area regarding opportunities for new and expanded store locations.
• Strategically plan for regional growth as it pertains to people development, store alignments and regional staffing needs.
• Work in conjunction with Asset Protection and Risk Management team on issues related to loss prevention and compliance.
• Communicate and partner with DM regarding the training of new Store Managers.
• Ensure MST stores are at brand standards and operationally sound.
• Follow-up on new store staffing and training process with Regional Team via People Planner calls with DMs & HR support.
• Facilitate New SM, HI PO SM and town hall sessions as business dictates.

Qualifications

• Degree preferred or equivalent experience
• 5+ years in multi-unit management in a high volume, high velocity environment
• Proven ability to drive profitable sales growth
• Discount Retail experience preferred
• Strong communication skills
• Full time Phoenix, Arizona FLDAZ Family Dollar

We are required to obtain specialized licenses for those of our stores that sell alcohol and/or tobacco. As a manager, you may be required by the local jurisdiction where a store is situated to provide certain detailed background information necessary to obtain a license to sell alcoholic beverages / tobacco products. Failure to comply and/or qualify for such license can lead to demotion or separation of employment.

Here, you’ll have the opportunity to connect with people every day — creating memorable experiences for our customers while also building a career that can take you anywhere. Join our team and see where your journey can take you. We're invested in your health and wellness. That’s why we invest in perks, programs, and resources that help you at every stage of your life and career.