Regional Director

Cnected; Dallas (TX); On-site; USD 120,000 - 180,000; Full time

Job summary

Savoy Residential is seeking a Regional Director to own the operating performance of an assigned portfolio of multifamily communities, including occupancy, revenue, collections, resident retention, and asset condition.

The ideal candidate will lead property-level managers, set operating standards, and act as the owners' link between on-site execution and Savoy leadership, driving portfolio outcomes rather than merely supervising tasks.

Qualifications

• 7+ years of multifamily property management experience.
• 3+ years overseeing multiple properties or a regional portfolio.
• Proven track record improving occupancy, NOI, and collections.
• Experience with property management systems and data-driven pricing/reporting tools.
• Bachelor's degree preferred; CAM, CAPS, or equivalent certification a plus.

Responsibilities

• Own occupancy, rent growth, collections, and NOI across assigned properties.
• Review pricing strategy in coordination with market intelligence and leasing leadership.
• Hire, train, coach, and hold accountable Property Managers within the portfolio.
• Coordinate leasing, maintenance, turnover, and resident-service standards across sites.
• Serve as operating voice to ownership and coordinate with Marketing and Accounting.

Skills

Multifamily property management

Portfolio oversight

Leadership

Data-driven pricing

Reporting tools

Team development

Compliance knowledge

Education

Bachelor's degree preferred; CAM, CAPS, or equivalent certification

Tools

Property management systems

Job description

Position Summary

Savoy Residential is hiring a Regional Director to own the operating performance of an assigned portfolio of communities — occupancy, revenue, collections, resident retention, and asset condition. This role leads property-level managers, sets and enforces operating standards, and serves as the primary link between on-site execution and Savoy Residential leadership. The ideal Regional Director acts as an owner of portfolio outcomes, not just a supervisor of tasks.

Qualifications

• 7+ years of multifamily property management experience, including 3+ years overseeing multiple properties or a regional portfolio
• Proven track record improving occupancy, NOI, and collections performance across a portfolio
• Strong working knowledge of Texas Property Code, fair housing law, and eviction process
• Experience with property management systems; comfort with data-driven pricing and reporting tools
• Demonstrated ability to lead, develop, and hold accountable a multi-site management team
• Bachelor's degree preferred; CAM, CAPS, or equivalent industry certification a plus

Responsibilities

Key Responsibilities

Portfolio Performance

• Own occupancy, rent growth, collections, and NOI performance across assigned properties against budget and ownership expectations
• Review and approve pricing strategy in coordination with market intelligence and leasing leadership
• Identify underperforming assets early and drive corrective action plans; flag budget variances over 5% with reason and recommended action

Team Leadership

• Hire, train, coach, and hold accountable Property Managers within the portfolio
• Set clear performance expectations and conduct regular property visits and audits
• Build bench strength and succession coverage across the portfolio

Operations & Compliance

• Ensure consistent execution of leasing, maintenance, turn, and resident-service standards across all sites, utilizing existing Savoy platforms
• Coordinate with Savoy GC on renovation/value-add work and property takeovers or dispositions, if applicable

Owner & Cross-Divisional Coordination

• Serve as the operating voice to ownership/investors on portfolio performance, in coordination with Savoy Equity
• Partner with Marketing on lease-up and reputation strategy for underperforming or newly stabilized assets
• Partner with Accounting on owner reporting, budget variance explanations, and capital-expense requests

Desired Skills

• Regional strategy
• Team leadership
• Budget management
• KPI reporting
• Operational oversight
• Stakeholder management
• Performance coaching
• Forecasting
• Process improvement
• Compliance management
• Data analysis
• Cross-functional collaboration
• Business development
• Change managementCustomer outcomes
• Resource allocation
• Risk management
• Communication skills