As a Regional Data Privacy Manager in the Controlling function, you are responsible for managing privacy compliance within all countries of Region Americas (United States, Canada, Mexico, Colombia, Ecuador). In this role, you will work closely with H&M Group’s global data privacy community, ensuring alignment and collaboration across regions. This hybrid role reports into our Regional Legal and Corporate Governance Manager and is based out of New York, NY.
Responsibilities
- Ownership:
- Lead privacy governance for Region Americas, ensuring compliance with local laws while aligning with H&M Group’s global data privacy standards in both the Customer and Employees areas.
- Act as primary regional point of contact for global stakeholders on Data Privacy matters.
- Stay updated on local regulatory developments and translate the global standards into regional ones when necessary.
- Advise on and implement changes across business functions and brands in accordance with new privacy legislation and global privacy standards.
- Create, implement, and uphold Regional Privacy Guidelines based on the global standards and local legislation, applying a risk‑based and pragmatic mindset.
- Oversee key compliance areas such as Privacy Policy/Notice Development, Regulatory Response, Consent Management, Cookie and Tracking Technology Compliance, and Data Subject Rights Management.
- Collaborate with Group DPO and the global privacy community and oversee outside counsel to interpret the law and assess business application, scope, and risks.
- Awareness & Commitment:
- Establish regional understanding and commitment to global privacy principles, adapting them to local context.
- Conduct privacy monitoring and testing across all brands and markets in both the Customer and Employee areas.
- Drive awareness and training initiatives in line with global programs, ensuring regional relevance.
- Business Enablement:
- Offer hands‑on support and guidance to regional and local stakeholders in each function on new and changing processes, tools, and initiatives that collect or use personal data.
- Identify personal data needs in future business plans and initiatives – take actions to support, guide, and help navigate to do right while reaching business targets.
- Empower local teams to carry out and monitor ongoing data privacy mandates and responsibilities.
- Risk & Compliance:
- Oversee regional privacy risk management, including risk identification and assessment process following the global risk framework.
- Identify potential gaps and own the risk‑based action plan including recurring reviews and follow‑up, decision making, and hands‑on support.
- Create and implement data retention & deletion policies and standard operating procedures.
- Report status, risks, and plans to regional and global key stakeholders such as the Group Data Protection Officer.
- Oversee and advise on third‑party management, ensuring new vendors and/or service providers comply with applicable privacy and employment laws; revise and implement contractual privacy safeguards to align with company and industry standards.
- Lead regional data breach strategy and response in cooperation with global Customer Service and Business Tech teams, ensuring compliance with local breach notification laws.
- Actions & Tools:
- Efficient working and decision making; active member of H&M’s global data privacy community, collaborating with the Group DPO and peers worldwide to share best practices and drive global standards.
- Instruct teams on privacy technical safeguards and "privacy by design" principles to be incorporated into new and/or improved tools, systems, and platforms.
- Ensure working processes and tools are compliant within the region, including handling data subject’s rights and supporting efficient work via group common processes and tools, or with local adaptations if needed.
- Contacts & Collaborations:
- Be the "go‑to" person internally (within H&M Group) for knowledge about regional privacy framework/requirements and for regional/country support.
- Maintain good relationships with local authorities in each country within Region Americas and manage regulatory interactions in a timely fashion to such authorities’ requests.
Qualifications
- 4–5 years of DPO/DPC experience in privacy risk assessment and mitigation, including hands‑on experience in privacy assessments, privacy certifications/seals, and information security standards certifications.
- Bachelor’s degree (preferred if in a related field).
- CIPP/US certification preferred.
- Updated knowledge of, and experience with, GDPR and relevant local data protection legislation and legal compliance, as well as employee privacy and employment laws.
- Strong business acumen with a pragmatic mindset, able to lead and execute business goals and initiatives.
- Ability to prioritize and manage risk – balancing business value versus effort and cost.
- Excellent cooperation and communication skills, able to make the complex simple and engage at all levels, formal and informal.
- Strategic, abstract, and conceptual thinking ability with a flexible mindset and the ability to propose different solutions in an easy‑to‑understand way.
- Ability to identify and remediate compliance gaps, and recognize opportunities for new or improved technologies to enable a more effective data governance and compliance program.
- Curious nature and interest in learning and developing yourself.
- Great interpersonal skills, independent and team orientation; inclusive, positive, open to feedback, willing to multitask and learn on the job.
Additional Information
Why you’ll love working at H&M
- We pride ourselves on being a values‑driven organization, guided by our 7 unique values that have been part of our success story for over 75 years.
- You’ll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues.
- We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability.
- We are an inclusive company where you’re encouraged to be yourself at work.
- You will have access to a large global talent community, where career growth and aspirations have no limits.
- We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match 401k, paid leave programs, and paid time off, including a community day to serve your local community.
- You'll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS.
Compensation
Salary range: $160,000 – $200,000.
Benefits
We offer a full range of inclusive benefits that enable wellness, both in and outside of work:
- 25% Staff Discount
- Medical, Pharmacy, Vision, and Dental Coverage
- Employee Assistance Program
- Vacation, Wellness, Holiday, and Parental Pay
- 401(k) – Company match
- Commuter Benefits, Health and Dependent Care FSA
- Additional voluntary benefits
Our career site will have more details. Click “Benefits” at career.hm.com.
Job Status: Salary, exempt
EEOC Code: OFM
Last Updated: 12/9/2025
*This job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities assigned for this job at the company’s discretion.
**H&M, in good faith, believes that this posted range of compensation is the accurate range for this role at this location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future.