Regional Customer Director - West - ATTR

AstraZeneca; Los Angeles (CA); On-site; USD 191,000 - 234,000; Full time

Job summary

AstraZeneca in the United States seeks a Regional Customer Director (RCD) for the West Area. This field-based role drives scientific engagement, strengthens KOL advocacy, and shapes execution of the ATTR brand strategy across the West.

You will partner with Medical, Brand, Sales, Market Access, and Headquarters teams to deliver compliant scientific interactions and actionable insights. The RCD represents the brand at regional congresses and leads key initiatives that advance amyloidosis.

Qualifications

• 10+ years in pharma/biotech with cross-functional leadership experience.
• Proven ability to engage in complex clinical discussions and lead initiatives.
• Strong communication and influence-without-authority skills.
• Willingness to travel up to 50–60%.

Responsibilities

• Identify, engage, and develop KOLs to advance scientific advocacy.
• Deliver compliant, high-quality scientific exchange and disease-state expertise.
• Synthesize field insights to inform brand and medical strategy.
• Lead regional initiatives and coordinate with cross-functional teams.
• Represent the brand at congresses and scientific engagements.
• Utilize CRM and analytics to enhance engagement quality.

Skills

Cross-functional leadership

Scientific engagement

KOL development

Strategic influence

Communication

Travel readiness

Tools

CRM systems

Analytics tools

Job description

Regional Customer Director - West - ATTR

US

Apr 15, 2026

$191K - $234K

Regional Customer Director (RCD)

Location: West Area (Preferred Home Base: Los Angeles, Orange County, San Diego, San Francisco, Denver, Phoenix, Seattle)

Role Overview

The Regional Customer Director (RCD) is a strategic, field‑based leader responsible for driving scientific engagement, strengthening KOL advocacy, and shaping execution of the ATTR brand strategy across the West Area of United States. The role partners closely with Medical, Brand, Sales, Market Access, and Headquarters teams to deliver high‑quality, compliant scientific interactions and actionable insights that advise national priorities. The RCD represents AstraZeneca at regional and national congresses and leads key initiatives that advance the amyloidosis portfolio. This is an individual contributor role reporting to the ATTR - West Area Director.

Key Responsibilities

• Identify, engage, and develop KOLs to advance scientific advocacy and inform strategic planning.
• Deliver compliant, high‑quality scientific exchange grounded in strong disease‑state expertise.
• Surface, synthesize, and communicate field insights to build brand and medical strategy.
• Lead and support national and regional initiatives, ensuring well‑adapted project execution.
• Partner with cross‑functional teams to align field execution with national objectives.
• Represent the brand at congresses, professional societies, and scientific engagements.
• Navigate sophisticated customer environments and influence without authority.
• Leverage digital tools, CRM systems, and analytics to improve engagement quality and insight generation.
• Apply sound operational and financial judgment in managing projects and vendor partnerships.

Required Qualifications

• 10+ years of pharmaceutical or biotech experience.
• Experience across multiple functional areas such as Sales, District Sales Management, Brand, Market Access, TLL, Regional Marketing, or Medical Affairs.
• Demonstrated scientific competence and ability to engage in complex clinical discussions.
• Proven track record to lead cross‑functional initiatives and deliver high‑quality project outcomes.
• Strong communication, critical thinking, and influence‑without‑authority capabilities.
• Ability to travel up to 50–60%.

Preferred Qualifications

• Cardiovascular (CV/CVRM) or rare disease experience; amyloidosis experience preferred.
• Residence within one hour of a major airport in Los Angeles, San Francisco, Denver, Phoenix, San Diego, or Orange County (MST/PST).
• Experience with advisory boards, speaker programs, and congress planning.
• Familiarity with compliance frameworks governing promotional and non‑promotional activities.

Professional Development Opportunities

• Leadership of national initiatives and cross‑functional strategic projects.
• Advanced scientific engagement and KOL development capabilities.
• Broader exposure to medical, commercial, and global teams.
• Development of strategic influence, insight generation, and field‑based leadership skills.

Pay Transparency

The annual base pay for this position could range from $190,572–$233,538 USD Annual. Hourly and salaried non‑exempt employees will also be paid overtime pay when working qualifying overtime hours. Base pay offered may vary depending on multiple individualized factors, including market location, job‑related knowledge, skills, and experience. In addition, our positions offer a short‑term incentive bonus opportunity; eligibility to participate in our equity‑based long‑term incentive program (salaried roles), to receive a retirement contribution (hourly roles), and commission payment eligibility (sales roles). Benefits offered include a qualified retirement program [401(k) plan]; paid vacation and holidays; paid leaves; and health benefits including medical, prescription drug, dental, and vision coverage in accordance with the terms and conditions of the applicable plans. Additional details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employees will be in an “at‑will position” and the Company reserves the right to modify base pay (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Date Posted

20-Mar-2026

Closing Date

Our mission is to build an inclusive environment where equal employment opportunities are available to all applicants and employees. In furtherance of that mission, we welcome and consider applications from all qualified candidates, regardless of their protected characteristics. If you have a disability or special need that requires accommodation, please complete the corresponding section in the application form.