Regional Catering Director — Strategy, Service & Growth

Compass Group USA; New York (NY); On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

Comprehensive Benefit Package

Job summary

Restaurant Associates in New York City and Westchester seeks a Regional Catering Director to lead catering operations across a high-profile financial services portfolio. You will partner with clients, regional leadership, and on-site teams to deliver hospitality experiences while driving operational consistency and financial results.

This role offers strategic oversight of catering programs, developing leaders, and ensuring events meet elevated corporate standards.

Qualifications

• Bachelor's degree in Hospitality Management, Business, Culinary Management, or related field
• Experience leading catering, hospitality, conference services, or corporate dining operations within a multi-site environment
• Demonstrated success managing large-scale catering programs and high-profile client events
• Knowledge of hospitality trends, event management practices, and premium service standards
• Experience leading, coaching, and developing teams across multiple locations
• Strong financial acumen, including budgeting, forecasting, labor management, and cost controls
• Advanced proficiency with Microsoft Excel, PowerPoint, and event management systems

Responsibilities

• Lead the overall catering strategy and operational execution across the assigned region
• Partner with Catering Directors, Catering Managers, and Service Managers to ensure consistency in event planning, execution, and guest experience
• Establish and maintain service standards that reflect both company and client expectations
• Build strong client relationships and serve as a trusted advisor on catering and hospitality solutions
• Monitor catering performance, budgets, labor utilization, and financial results to support profitability goals
• Identify opportunities to enhance service delivery, operational efficiency, and client satisfaction
• Collaborate with regional and operational leaders to support business growth initiatives and special projects
• Recruit, develop, coach, and mentor catering and service teams, creating opportunities for professional growth and advancement
• Oversee staffing strategies and workforce planning to support event demand and service excellence
• Partner with Human Resources and operational leadership to address employee relations matters and support a positive workplace culture
• Facilitate onboarding, training, and professional development programs that reinforce hospitality standards and operational best practices
• Ensure compliance with company policies, safety standards, and applicable regulatory requirements
• Review catering reports, business metrics, and client feedback to drive continuous improvement initiatives
• Support high-profile meetings, executive events, conferences, and special programs requiring elevated levels of hospitality and service

Skills

Financial acumen

Budgeting

Forecasting

Labor management

Cost controls

Communication

Education

Bachelor's degree in Hospitality Management, Business, Culinary Management, or related field

Tools

Microsoft Excel

PowerPoint

Event management systems

Job description

Restaurant Associates in New York City and Westchester seeks a Regional Catering Director to lead catering operations across a high-profile financial services portfolio. You will partner with clients, regional leadership, and on-site teams to deliver hospitality experiences while driving operational consistency and financial results.

This role offers strategic oversight of catering programs, developing leaders, and ensuring events meet elevated corporate standards.