Regional Care Manager_Field Based

April Parker Foundation; California (MO); On-site; USD 48,000 - 76,800; Full time

Benefits offered by this job

Paid Time Off

Paid Holidays

401(k) with employer match

Medical Reimbursement (QSEHRA)

Mileage Reimbursement

Job summary

April Parker Foundation in Los Angeles / Orange County seeks a Regional Care Manager to deliver In-Person Enhanced Care Management and Community Supports to Medi-Cal members with complex needs.

This field-based role requires in-person visits, flexible scheduling, and strong coordination across health plans and community partners to help members achieve stability in health and housing.

Qualifications

• Minimum 2 years of experience in case management, care coordination, or related social services.
• Knowledge of Medi-Cal / CalAIM programs and community resources.
• Strong documentation and organizational skills, plus effective communication.
• Access to reliable transportation.

Responsibilities

• Conduct outreach, intake, and comprehensive assessments for ECM and CS members.
• Develop and implement individualized care plans.
• Coordinate medical, behavioral health, and social services, including housing and transportation resources.
• Provide in-person, telephonic, and virtual services based on member needs.
• Maintain accurate documentation in APF systems and collaborate with partners.
• Assist members in navigating care systems to achieve stability.

Skills

Case management

Care coordination

Social services

Documentation

Communication

Transportation access

Education

Bachelor’s degree in related field

Job description

Location: Los Angles / Orange County - Field-Based Client Services

Employment

Type: Hourly, Full-Time, Non-Exempt

Compensation: Base Hourly wage + Performance Incentives

About US

At the April Parker Foundation (APF), we’re more than a nonprofit; we’re a movement of True Believers working to transform community health and housing with dignity and equity. You’ll join a mission-driven team that leads with purpose, compassion, and integrity.

The APF Core Belief

This is not just a job. It’s a mission. At the April Parker Foundation, we don’t hire employees. We recruit True Believers, people called to radically transform care for our most vulnerable neighbors. We deliver care, not charity, anchored in dignity, equity, and self-determination. We’re not just building programs. We’re building bridges and scaling that impact across California and beyond.

At APF we are True Believers in the mission, the people we serve, and the power of transformation. We don’t just work here; we live the mission. We believe that change is possible, that every individual matters, and that our collective work is building something bigger than ourselves:

• Lead with Purpose
• Speak Life into Others
• Show Up Fully—Even When It’s Hard
• Model Integrity in All Things
• Protect the Flame

About the role

The April Parker Foundation is seeking compassionate, detail-oriented Regional Care Managers to deliver In-Person Enhanced Care Management (ECM) and Community Supports (CS) services to Medi-Cal members with complex medical, behavioral, and social needs.

This is a Field-Based (Client Services) position ideal for professionals who value flexibility, autonomy, and meaningful impact. Regional Care Managers are assigned a territory/region and engage clients in-person to address physical health, behavioral health, and social determinants such as housing, food access, and transportation.

Regional Care Managers work directly with individuals experiencing housing insecurity, chronic illness, behavioral health challenges, and justice involvement, helping them navigate care systems, access resources, and achieve stability in health and housing.

IMPORTANT: This role requires in-person engagement, including at a minimum one in-person visit per member per month within your assigned region.

What you'll do

• Conduct outreach, intake, and comprehensive assessments for ECM and CS members
• Develop and implement individualized care plans
• Coordinate medical, behavioral health, and social services, including:
• Housing navigation and tenancy support
• Food access and transportation resources
• Provide in-person, telephonic, and virtual services based on member needs
• Maintain accurate, timely documentation in APF systems
• Collaborate with health plans, community partners, and internal multidisciplinary teams
• Ensure compliance with program requirements
• Support members in achieving long-term stability and self-sufficiency

How Compensation Works

We offer a transparent, performance-driven compensation model that rewards active engagement and in-person service delivery.

Base Pay

$25.00/hour for all hours worked. This is a full-time, hourly, non-exempt position, and all hours must be logged. (Base pay is approximately $4,000 per month, based on 40 hours worked per week)

In-Person Performance Incentive Pay (Additional Earnings)

$40.00 per member per month (PMPM) for each member who receives a qualified in-person ECM or CS service during the monthly service period. This incentive is the engine of the compensation model. Care Managers who show up in the field and serve their members earn significantly more, up to an additional $2,400 per month.

A Care Manager consistently serving a caseload of 40–60 active members can expect total monthly earnings of up to $6,400 per month, depending on hours worked and caseload size.

Reimbursements & Stipends

• Mileage reimbursement at the IRS rate
• Reimbursement for approved work-related expenses

Schedule

Monday–Friday, with occasional weekend and evening availability as required by member needs. The majority of scheduled hours are spent in the field conducting face-to-face member visits across your assigned territory. Daily field presence is expected; this is not a home-office or desk-based role.

Qualifications

Required

• Minimum 2 years of experience in:
• Case management
• Care coordination
• Social services or related field
• Knowledge of:
• Medi-Cal / CalAIM programs
• Community resources
• Social determinants of health
• Strong:
• Documentation and organizational skills
• Communication and relationship-building skills
• Access to reliable transportation

Preferred

• Bachelor’s degree in a related field
• Fluent Spanish Speaker
• Community Health Worker (CHW) certification
• California licensure: LCSW, LMFT, LPCC, RN, or similar

Why Join Us

At the April Parker Foundation, we are more than a nonprofit— we are a community of True Believers committed to transforming lives through health, housing, and opportunity.

You’ll be part of a team that:

• Meets people where they are —literally and figuratively
• Prioritizes dignity, equity, and real outcomes
• Builds systems that change lives and communities
• Competitive compensation and performance-based incentives
• Paid Time Off
• Paid Holidays
• Medical Reimbursement (QSEHRA)
• 401(k) with employer match
• Opportunities for career growth in a mission-driven environment