Regional Behavioral Health Services Supervisor

State of Connecticut - DMHAS Off of the Commissioner; Hartford (CT); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Comprehensive state employee benefits

Professional growth opportunities

Healthy work-life balance

Job summary

State of Connecticut's Department of Mental Health and Addiction Services (DMHAS) seeks a Behavioral Health Clinical Supervisor (PCN 117339) for the Regional Services branch in Middletown. This role leads clinical services, supports DMHAS‑contracted providers, and ensures quality care across the region.

Travel within the region is required for monitoring visits and community events. Applicants should have four years of professional behavioral health experience and a Master's degree in a clinical

Qualifications

• Four years of professional experience in behavioral health care and a related Master's degree.
• Two years of supervising professional staff.
• Licensing as required by state regulations for clinical roles.

Responsibilities

• Manage the staff and operations of a clinical program, discipline or specialized area.
• Coordinates, plans and manages program activities.
• Develops program goals and objectives; assists in policy development.
• Interprets and administers applicable laws and monitors compliance with standards.
• Represent the department at community events and with providers and stakeholders.

Skills

Behavioral health care

Management principles

Interpersonal skills

Communication skills

Education

Master's degree in clinical discipline

Job description

Introduction

Seeking a leader who brings clinical insight, sound judgment, and a commitment to strengthening behavioral health services across our region. The Connecticut Department of Mental Health and Addiction Services (DMHAS) has an opening for a Behavioral Health Clinical Supervisor (PCN 117339) in the Regional Services branch of the Community Services Division(CSD)in Middletown. Regional Services is a branch of the Community Services Division with a focus on building collaborative relationships with DMHAS contracted providers and supporting individuals receiving quality care.

Schedule

• 1st shift, 40 hours per week
• 8:00 AM - 4:30 PM

What We Can Offer You

• Comprehensive state employee benefits
• Access the State Employee Benefits Overview page to explore available options
• Professional growth and development opportunities
• A commitment to promoting a healthy work/life balance

Position Highlights

• Build collaborative relationships with DMHAS‑contracted providers and support individuals in receiving quality care
• Serve as a resource to services within the assigned region and understand the DMHAS system of care
• Represent the Department at community events and in interactions with providers and stakeholders
• Travel within the region is required for monitoring visits, meetings, and community events
• Other duties as assigned

A comprehensive medical examination, including drug screening, is required following a conditional offer of employment. All state employees must comply with Connecticut’s Drug‑Free Workplace Policy.

About Us

DMHAS is dedicated to promoting the health and wellness of individuals with behavioral health needs through an integrated, holistic network of services that foster dignity, respect, and self‑sufficiency. CSD is the “operations” arm of the DMHAS Office of the Commissioner (OOC). Regional monitoring staff maintain regular contact with the Department’s private not for profit behavioral health service contractors.

Purpose of Job Class (Nature of Work)

In the Departments of Mental Health and Addiction Services and Developmental Services this class is accountable for directing a clinical division, a clinical discipline or a clinical program within a specified geographic area.

Examples of Duties

• Manages the staff and operations of a clinical program, discipline or specialized area;
• Coordinates, plans and manages program activities;
• Formulates program goals and objectives;
• Develops or assists in the development and implementation of related policy;
• Interprets and administers pertinent laws;
• Monitors and evaluates staff;
• Prepares or assists in preparation of program budget;
• Maintains contacts with individuals both within and outside of program who might impact on program activities;
• Ensures program compliance with standards established by outside monitoring agencies;
• Participates in grant and contract preparation and administration;
• Manages the recruitment, selection and retention of program staff;
• Ensures compliance with quality assurance findings and recommendations;
• Promotes cultural diversity in workplace and ensures client/individuals rights;
• Identifies and plans training and development needs;
• Analyzes problems at program level and takes appropriate action;
• Initiates workforce planning and monitors staff utilization to meet identified goals;
• Prepares or oversees preparation of reports;
• Investigates and responds to critical incidents;
• May represent program in grievances and hearings;
• May perform clinical duties;
• Performs related duties as required.

Knowledge, Skill and Ability

• Considerable knowledge of
• principles, practices and issues of behavioral health care;
• resources available to client/individual populations;
• relevant agency policies and procedures;
• Knowledge of
• and ability to apply management principles and practices;
• relevant state and federal laws, statutes and regulations;
• behavioral health policies and systems;
• recovery principles and practices;
• principles and practices of public and/or health care administration;
• Considerable
• interpersonal skills;
• oral and written communication skills;
• Ability to
• influence actions of others;
• negotiate, mediate, and resolve conflicts;
• analyze and synthesize information;
• collaborate within program, department, agency, and community;
• interpret standards, contracts and regulations.

Minimum Qualifications - General Experience

Four (4) years of professional experience in behavioral health care and a Master’s degree in a clinical discipline, public health administration, health care administration or hospital administration.

Minimum Qualifications - Special Experience

Two (2) years of the General Experience must have been supervising professional staff.

NOTE: For state employees this experience is interpreted at the level of a Behavioral Health Unit Supervisor, Developmental Services Supervisor of Case Management, Nurse Supervisor or Supervising Clinician.

Preferred Qualifications

• Experience as a licensed clinician working with adult behavioral health systems and experience navigating Medicaid 1115 waiver processes related to substance use
• Experience working within the adult behavioral health system in both provider and leadership capacities
• Experience participating in committees, work groups, and leadership meetings focused on collaboration and systems change
• Experience with the direct oversight and management of contracts, budgets, and performance targets
• Experience applying a solution focused approach to identify and address areas for improvement within contracted programs and in assessing the needs of individuals in care
• Experience leading training initiatives and/or providing technical assistance within a clinical setting

Special Requirements

Department of Developmental Services: Incumbents in this class may be required to maintain the appropriate current license for clinical social work, marital and family therapist, professional counselor, registered nurse or psychologist.

Department of Mental Health and Addiction Services: Incumbents in this class must maintain the appropriate current license for clinical social work, marital and family therapist, professional counselor, registered nurse, psychologist or alcohol and drug counselor.

Conclusion

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

Acknowledgement

As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility.