Regional Banker/Teller - Duke and Quaker

PNC Investments; Alexandria (VA); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading financial institution is seeking a Regional Banker/Teller in Alexandria, Virginia. The role focuses on enhancing customer experiences through proactive sales, financial advising, and ensuring efficient branch operations. Ideal candidates will possess strong customer service and communication skills, along with a commitment to fostering client loyalty. Join a company that values inclusivity and offers comprehensive benefits.

Benefits

Health Coverage

Retirement Plans

Paid Time Off

Educational Assistance

Qualifications

• Typically requires 1+ years of related experience.

Responsibilities

• Manage customer experiences to improve financial wellbeing.
• Drive sales conversations to promote PNC solutions.
• Ensure efficient and accurate branch operations.

Skills

Customer Service

Proactive Sales

Communication

Problem-Solving

Education

High School Diploma

Job description

Regional Banker/Teller - Duke and Quaker

Join to apply for the Regional Banker/Teller - Duke and Quaker role at PNC Investments.

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We foster an inclusive workplace culture where all employees feel respected, valued, and have opportunities to contribute to the company's success. As a Regional Banker/Teller within PNC's Retail Bank organization, based in Alexandria, Virginia, you will engage in customer service, sales, and financial advising activities.

Job Responsibilities

1. Manage customer experiences by identifying opportunities to improve financial wellbeing and foster loyalty, increasing share of wallet through proactive sales and service activities.
2. Drive sales conversations via internal and outbound interactions, including calls, appointments, and lobby engagement, to promote PNC solutions and build client relationships.
3. Create customer loyalty by providing differentiated service, educating customers on managing transactions with technology, and positioning PNC products to meet their needs.
4. Apply product and procedural knowledge to resolve customer problems effectively, ensuring compliance with policies and risk management standards.
5. Ensure efficient and accurate branch operations, including daily transactions and risk mitigation.

Qualifications and Skills

• Preferred skills include accountability, customer service, leveraging technology, proactive sales, and client loyalty.
• Competencies include banking products, digital awareness, communication, multitasking, problem-solving, and understanding customer needs.
• Typically requires 1+ years of related experience; a high school diploma or equivalent is sufficient.

Benefits and Additional Information

PNC offers comprehensive benefits including health coverage, retirement plans, paid time off, and educational assistance. Candidates will undergo background checks as per regulatory requirements. PNC is committed to an inclusive workplace and provides accommodations for applicants with disabilities. We are an equal opportunity employer.