Regional Banker/Teller

PNC Financial Services Group, Inc.; Lexington (KY); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Life insurance and disability protection

401(k) with company match

Paid time off

Wellness and educational assistance programs

Job summary

PNC Financial Services Group, Inc. is seeking a Regional Banker/Teller for the Chevy Chase Branch in Lexington, KY. This role focuses on managing customer experience while driving proactive sales and ensuring accurate teller operations. Bilingual Spanish is preferred for better customer engagement.

Applicants should have at least 1 year of experience in banking. Responsibilities include identifying financial opportunities for customers, conducting sales activities, and ensuring compliance with policies. A high school diploma or GED is required, with optional further education.

Qualifications

• At least 1+ year of related experience in banking or a related field.
• Further education or certifications are optional.

Responsibilities

• Identify opportunities to improve customers' financial wellbeing.
• Conduct proactive sales and service activities.
• Collaborate with ecosystem partners to grow customers' share of wallet.
• Ensure teller and branch daily operations and maintenance transactions are completed accurately.

Skills

Banking and retail lending knowledge

Customer service and proactive sales skills

Risk management and problem-solving abilities

Effective communication and technology proficiency

Ability to manage multiple priorities and work independently

Bilingual Spanish preferred

Education

High school diploma or GED

Job description

Job Summary

Regional Banker/Teller at PNC Retail, based in Lexington, KY, Chevy Chase Branch. Bilingual Spanish preferred. The role manages the customer experience, drives proactive sales, and ensures accurate teller operations while maintaining compliance and risk management.

Responsibilities

• Identify opportunities to improve customers' financial wellbeing and create loyalty while increasing share of wallet.
• Conduct proactive sales and service activities, including outbound calling, appointment setting, and lobby engagement.
• Collaborate with ecosystem partners to grow customers' share of wallet and position PNC solutions to drive new revenue.
• Deliver a full PNC conversation with every client interaction to identify appropriate PNC solutions.
• Leverage ecosystem partnerships to acquire, expand, and retain relationships.
• Educate customers on options for managing financial transactions using technology and tools.
• Apply product and procedural knowledge to identify, mitigate, and solve customer problems effectively.
• Manage risk through adherence to all policies and procedures, demonstrating sound judgment within established limits.
• Ensure teller and branch daily operations and maintenance transactions are completed efficiently and accurately.

Qualifications

Applicants must have at least 1+ year of related experience in banking or a related field. A high school diploma or GED is sufficient; further education or certifications are optional.

• Banking and retail lending knowledge
• Customer service and proactive sales skills
• Risk management and problem‑solving abilities
• Effective communication and technology proficiency
• Ability to manage multiple priorities and work independently
• Bilingual Spanish preferred

Benefits

• Medical, dental, and vision coverage (with health savings account option)
• Life insurance and short-term/long-term disability protection
• 401(k) with company match and pension plan
• Paid time off: holidays, vacation, sick days, and parental leave
• Wellness and educational assistance programs

Equal Employment Opportunity

PNC provides equal employment opportunity regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other protected categories.