Regional Banker: Elevate Customer Financial Wellness

PNC; Solon (OH); On-site; USD 34,000 - 56,000; Full time

Benefits offered by this job

Health benefits

401(k) with match

Pension and stock purchase plans

Educational assistance

Wellness program

Job summary

PNC is hiring a Regional Banker/Teller based in Solon, OH to deliver an outstanding customer experience and grow wallet share through proactive sales and service activities. The role emphasizes leveraging ecosystem partnerships, educating customers on financial options, and maintaining risk controls while delivering reliable branch operations.

Candidates typically have 1+ year of related experience; no degree required.

Qualifications

• Roles at this level typically do not require a university / college degree, high school diploma or GED, but do require related experience or product knowledge to accomplish primary duties.
• Typically requires 1+ years of related experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
• No Required Certification(s)

Responsibilities

• Manages the customer experience by identifying opportunities to improve a customer’s financial wellbeing and create loyalty while increasing share of wallet.
• Drives proactive sales conversations through internal and outbound interactions with a defined sales process including outbound calling, service to sales, teller interactions, appointment setting and effective lobby engagement, ultimately elevating client loyalty.
• Creates customer loyalty and grows customer share of wallet through a differentiated customer experience.
• Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
• Applies product and procedural knowledge to identify, mitigate and solve customer problems effectively to drive customer loyalty.
• Manages risk through adherence to all policies and procedures, demonstrating sound judgment within established limits.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC is hiring a Regional Banker/Teller based in Solon, OH to deliver an outstanding customer experience and grow wallet share through proactive sales and service activities. The role emphasizes leveraging ecosystem partnerships, educating customers on financial options, and maintaining risk controls while delivering reliable branch operations.

Candidates typically have 1+ year of related experience; no degree required.