Regional Asphalt Field Services Technician - Southwest

Ingevity; Town of Texas (WI); On-site; USD 85,000 - 110,000; Full time

Job summary

Ingevity seeks a Field Service Engineer to support asphalt producers by diagnosing and optimizing automated systems at customer plants. You will work hands-on, travel within the Southwest region (TX, OK, NM, LA) up to 50% and focus on Evotherm delivery and plant performance.

You’ll collaborate with plant engineers, electricians, and operators to ensure proper dosing, real-time optimization, and safe operation.

Qualifications

• Hands-on experience at asphalt plants (batch or drum).
• Willing to travel 50% within the region.
• Strong troubleshooting of plant controls, pumps, and automation.
• Familiar with PLC systems, plant electrical components, and instrumentation.
• Experience with asphalt operations, plant maintenance, or QC/materials production.
• Comfortable in the field and active plant environments.
• Strong communication with plant teams and contractors.

Responsibilities

• Troubleshoot and optimize PLC-controlled systems at asphalt plants.
• Install, calibrate, and maintain pump systems and flow meters.
• Set up Evotherm delivery systems during trials and production.
• Diagnose pump skids including pumps, VFDs, and flow devices.
• Repair, retrofit, and replace Evotherm components in the field.
• Collaborate with plant engineers, electricians, and operators.
• Provide hands-on support during production and paving for proper dosing.
• Read electrical schematics and wiring diagrams to troubleshoot equipment.
• Maintain service records of installations and maintenance.
• Follow safety protocols and lead by example.

Skills

Field service

PLC systems

Troubleshooting

Instrumentation

Plant operations

Travel 50%

Job description

Job Family Group

Sales and Business Development

Are you ready to do something remarkable? Ready to collaborate with an incredible team to solve problems that improve people’s lives? Meet Ingevity.

At Ingevity, we develop innovations that purify, protect and enhance the world around us. Our products enable oil to flow better, crops to grow fuller, roads to last longer and ensure that the air we all breathe is cleaner.

Our people come from all different backgrounds and help reimagine new possibilities daily. We understand there is no challenge too big and no contribution too small. We seek out new ideas for tackling complex problems and celebrate achieving the improbable. We value each person’s unique talents and synergize them to create meaningful impact and sustainable solutions for our customers and our world.

Bold. Energetic. Ingenious. Genuine. If these qualities describe you, we’d love for you to join Ingevity!

As a Field Service Engineer at Ingevity, you’ll be the go-to technical expert supporting asphalt producers in the field. You’ll work hands-on at customer plants to troubleshoot issues, optimize asphalt performance, and ensure successful use of Ingevity’s specialty additives.

This role blends mechanical/process problem-solving with customer-facing support—partnering closely with plant teams, sales, and R&D to improve product performance, reduce downtime, and drive high-quality results.

As a Field Services Technician, you will live in and support our Southwest Region and travel 50% of the time through your region (Texas, Oklahoma, New Mexico & Louisiana).

What You’ll Do

• Work directly at asphalt plants to troubleshoot and optimize PLC-controlled systems, supporting both batch and drum operations in real time
• Install, calibrate, and maintain asphalt pump systems and flow meters, ensuring accurate integration with plant PLCs and terminal controls
• Take ownership of Evotherm delivery systems, including setup, calibration, and operation of metering equipment during plant trials and live production
• Diagnose and resolve issues across pump skids, including pumps, VFDs, and flow measurement devices, to ensure consistent and reliable additive performance
• Build deep expertise in Evotherm systems, with the ability to repair, retrofit, and replace components in the field
• Partner closely with plant engineers, electricians, and operators to improve system performance and ensure seamless plant integration
• Provide hands-on support during production and paving (laydown), ensuring proper dosing and real-time mix optimization
• Read and interpret electrical schematics, wiring diagrams, and technical manuals to troubleshoot plant equipment and controls
• Maintain accurate service records, including installations, maintenance activity, and system performance
• Follow strict safety protocols and lead by example in plant and jobsite environments

What Makes You a Good Fit

• You have strong hands-on experience working in or around asphalt plants (batch or drum)
• Ability to travel 50% within your region (Texas, Oklahoma, New Mexico & Louisiana).
• Strong troubleshooting skills across plant controls, pumps, and automation systems
• Familiarity with PLC systems, plant electrical components, and instrumentation
• Experience with asphalt operations, plant maintenance, or QC/materials production
• Comfortable working in the field and supporting active plant production environments
• Strong communication skills and ability to work alongside plant teams and contractors

Ingevity is a company made up of extraordinary people of every race, religion and background, all worthy of the same dignity. Our differences are one of our great strengths. Join us in building a culture of increasing diversity and respect - a culture where everyone belongs.

Ingevity is an Equal Opportunity Employer, Minorities/Women/Veterans/Disabled.