Regional Admin & Customer Support Specialist

Coverall North America, Inc.; Town of Brookfield (WI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Career ladder advancement

Paid holidays and vacation

Medical, dental, disability, life, and

401K

Tuition assistance

Referral bonus

Job summary

Coverall North America, Inc. is seeking an Administrative Assistant to provide essential support to the Regional Support Center and Franchise Business Owners. You will handle calls, process orders, and prepare files, while coordinating with the General Manager and Field Service Representatives.

The role emphasizes accuracy in data entry, timely ticket creation in FranSys, and proactive communication with customers and franchises. A friendly, energetic team player is essential for success.

Qualifications

• Minimum 1 year of administrative support and customer service.
• Solid oral and written communication skills.
• Computer data entry is a must.
• Proficient with MS Office.
• Detail oriented and reliable.

Responsibilities

• Answer incoming calls and greet visitors promptly.
• Assist General Manager with appointment setting and correspondence.
• Process billing and ordering for supplies.
• Enter customer and franchise data into FranSys and Staples Advantage site.

Skills

Administrative support

Communication skills

Data entry

Team player

Detail oriented

Energetic personality

Education

High school diploma

Tools

MS Office

Job description

Coverall North America, Inc. is seeking an Administrative Assistant to provide essential support to the Regional Support Center and Franchise Business Owners. You will handle calls, process orders, and prepare files, while coordinating with the General Manager and Field Service Representatives.

The role emphasizes accuracy in data entry, timely ticket creation in FranSys, and proactive communication with customers and franchises. A friendly, energetic team player is essential for success.